Afraid To Buy Today’s Ford (Powerboost) Am I Nuts?

[dafish]

As to who I am and my use case, I’ll direct you to my introductory post and not bore you all over again. Suffice it to say that I was well on my well to buying another Ford truck, likely a PowerBoost, but now I’m not so sure. I’m wondering what your thoughts and comments might be.

My experience seems to suggest Ford customer service commitment has declined in recent years:

• 2011 gas E-350: Thing was an anvil until some drugged-up moron killed it.
• 2015 Escape 2l: Came with a pretty serious wiring harness flaw, but dealer found it promptly, fixed it quickly. I can live w/a mistake if it’s made right promptly and courteously, so no harm no foul.
• 2108 F-15: It’s been overall reliable, enough that I take it anywhere at any time. But:
  • Ford refused to fix the front transaxle IWE problem. On this version of truck they wanted to cap off the hoses and leave the front transaxle permanently engaged (at a cost of 1 mpg). Nothing could get Ford to relent. I had it fixed (correctly) elsewhere, but that’s strike #1 in the case of “Fords focus is no longer the customer” /“Can I trust their warranty?”
  • Bluetooth suddenly became unreliable. Three multi-day appointments to “check it out” left us with repeated software updates. The third time they tried that I politely demanded actual parts be replaced and it got fixed. But why does the ugly American have to surface to get reasonable service levels? If thinking. If nothing changed it is not software.
• 2022: My neighbor bought a Titan for towing his new RV. The problem? His wife is a service advisor at a Ford dealership! She insisted they not buy a Ford truck. In fact, she tells me a simple diagnostic appointment is now being scheduled out 2 months. All while raging at the unreasonableness of customers running out of patience and demanding their trucks get fixed.
• 2023: This forum. I read, sometimes quite a bit, before I start posting. I see serious long-term problems that have been going on for years (No Start & Etc, plus Heat Exchanger. I’m letting the 9.75” axle pass, but I didn’t miss it).
• 2024: Tomorrow Ford announces the 2024 F-150, and with it a new hybrid variant. I'm really interested! But: How can they be putting engineering resources into new products when they won’t put enough resources into fixing serious design problems on trucks they’ve already sold? And how do I support that behavior by buying from them?

Sure, all things break. My 6 month old Tesla has had several moments. But Tesla is mighty darn serious about fixing things and doing so right the heck now. They’ve come to me several times now, towed it once, and I’ve taken it to them for a few hours once. I had repeated offers of loaners of my choice of demo Teslas. And remember what I said above about problems and mistakes: “I can live w/a mistake if it’s made right promptly and courteously”.

I’ve owned scads of Fords, and I can’t say I’ve ever been hugely disappointed. Now? The trend is not good. Here I was anxiously awaiting the ’24 PowerBoost news and then the weight of evidence, damned in no small part by this forum, has suddenly become palpable. Am I a fool for even considering it? Should my PowerBoost/Duramax/Tunda Hybrid candidate list get shorter?

Do you mind sharing what would you buy if you had my criteria and priorities, and why?

Thanks!

-d

Intro Post: Post #541

Sponsored

 

[scott011422]

If you search the forums enough you will always find the people with problems. Rarely do people come to the internet to express how much they love their vehicle.

But to nitpick, Engineering issues means said product was not designed correctly. If there are build and \or quality issues, thats something different. Its entirely possible that the max tow axle could be an engineering issue since they haven't told us exactly why the bolts keep breaking. Are the bolts bad? Or is the axle designed improperly?

As far as the no start and Heat exchanger,...... Those are both bad parts. The heat exchanger manufacturer will get their end squared away. And the no start? just suck it up and put in a new battery.

Alot of the other issues with modules, updates , displays, ect......They involve all the F150s.

I purchased my Powerboost knowing everything except the Max Tow (Which i didn't get anyway) I threw in a new battery and I keep an eye on the coolant levels. So far its been a great truck!


I am more than a little concerned on what Ford Announces today. I'm supposed to keep this truck for another 16 years. This truck could have been so much more but Ford didn't want to compete with the Lightning. So here's hoping the 2024 powerboost doesn't have a much bigger battery, more EV range and possibly plug in charging.....


I also believe all the big truck brands are having similar problems. Its the way of the times currently..

 

[treg00]

I bought a 22 PB, and the only issues I had were of my own creating. I put a 2in level on the front end which allowed me to increase my tire size slightly. Those changes made my onboard scales inoperable and the speedometer off by 1 mph. Three dealerships could not help and I was very frustrated until through the info on this forum, I fixed both issues easily myself with a $30 cable and forscan. I have a good truck, use the generator all the time to power my entire 50amp rv running 2 ACs with no issues. I don't have any of the issues I read about on the 2021s so apparently those were resolved. I will say if you do have something go wrong, YES all the dealerships here are saying that they are a month or two out on getting you in there, so all you can do is cross your fingers and hope you get a non-problematic truck. In my opinion the PB is an extremely capable beast of a truck/rolling power plant. I would not want a new one with issues going wrong though, Ford CS is not good at all these days.

 

[Popplemer]

I picked up my '23 XLT PB Max Tow yesterday despite reading about any problems. If I had a nickel for every time someone tried to talk me out of something I wanted to do I'd have no life experience but a bunch more nickels. Point is, every manufacturer has QC issues. This forum has boosted my confidence in my problem solving possible no start issues etc. YMMV but don't let a select few scare you off. This truck is wonderful in the 500 miles I've got on it so far.

 

[Severdog]

When I ordered my 22 XLT PB in Dec 2021, there were no models to test drive so everything was done on faith based on the then-current reviews of the truck. (and also what Toyota was NOT providing)
I caught a lot of flak from people yelling at me for paying sticker price and buying something that I had not test-driven.

"Prices have got to drop, you'll see!"

You know what? They didn't. Humans are not particularly good at predicting the future, because the future rarely seeks the linear path. Compared to what I received in terms of build features and price and interest rate, I received a great deal and have been very happy that I pulled the trigger. The truck has been an absolute unit in the 18 months and 19k I've put on it.

They say that you can always correct a poor decision, but you cannot correct an indecision.

Good luck with yours!

 

[Wvmtneer]

As to who I am and my use case, I’ll direct you to my introductory post and not bore you all over again. Suffice it to say that I was well on my well to buying another Ford truck, likely a PowerBoost, but now I’m not so sure. I’m wondering what your thoughts and comments might be.

My experience seems to suggest Ford customer service commitment has declined in recent years:

• 2011 gas E-350: Thing was an anvil until some drugged-up moron killed it.
• 2015 Escape 2l: Came with a pretty serious wiring harness flaw, but dealer found it promptly, fixed it quickly. I can live w/a mistake if it’s made right promptly and courteously, so no harm no foul.
• 2108 F-15: It’s been overall reliable, enough that I take it anywhere at any time. But:
  • Ford refused to fix the front transaxle IWE problem. On this version of truck they wanted to cap off the hoses and leave the front transaxle permanently engaged (at a cost of 1 mpg). Nothing could get Ford to relent. I had it fixed (correctly) elsewhere, but that’s strike #1 in the case of “Fords focus is no longer the customer” /“Can I trust their warranty?”
  • Bluetooth suddenly became unreliable. Three multi-day appointments to “check it out” left us with repeated software updates. The third time they tried that I politely demanded actual parts be replaced and it got fixed. But why does the ugly American have to surface to get reasonable service levels? If thinking. If nothing changed it is not software.
• 2022: My neighbor bought a Titan for towing his new RV. The problem? His wife is a service advisor at a Ford dealership! She insisted they not buy a Ford truck. In fact, she tells me a simple diagnostic appointment is now being scheduled out 2 months. All while raging at the unreasonableness of customers running out of patience and demanding their trucks get fixed.
• 2023: This forum. I read, sometimes quite a bit, before I start posting. I see serious long-term problems that have been going on for years (No Start & Etc, plus Heat Exchanger. I’m letting the 9.75” axle pass, but I didn’t miss it).
• 2024: Tomorrow Ford announces the 2024 F-150, and with it a new hybrid variant. I'm really interested! But: How can they be putting engineering resources into new products when they won’t put enough resources into fixing serious design problems on trucks they’ve already sold? And how do I support that behavior by buying from them?

Sure, all things break. My 6 month old Tesla has had several moments. But Tesla is mighty darn serious about fixing things and doing so right the heck now. They’ve come to me several times now, towed it once, and I’ve taken it to them for a few hours once. I had repeated offers of loaners of my choice of demo Teslas. And remember what I said above about problems and mistakes: “I can live w/a mistake if it’s made right promptly and courteously”.

I’ve owned scads of Fords, and I can’t say I’ve ever been hugely disappointed. Now? The trend is not good. Here I was anxiously awaiting the ’24 PowerBoost news and then the weight of evidence, damned in no small part by this forum, has suddenly become palpable. Am I a fool for even considering it? Should my PowerBoost/Duramax/Tunda Hybrid candidate list get shorter?

Do you mind sharing what would you buy if you had my criteria and priorities, and why?

Thanks!

-d

Intro Post: Post #541

What did the Tesla service workers drive to repair your vehicle? I've seen memes of Ford vans.

 

[smithandwesson1]

As to who I am and my use case, I’ll direct you to my introductory post and not bore you all over again. Suffice it to say that I was well on my well to buying another Ford truck, likely a PowerBoost, but now I’m not so sure. I’m wondering what your thoughts and comments might be.

My experience seems to suggest Ford customer service commitment has declined in recent years:

• 2011 gas E-350: Thing was an anvil until some drugged-up moron killed it.
• 2015 Escape 2l: Came with a pretty serious wiring harness flaw, but dealer found it promptly, fixed it quickly. I can live w/a mistake if it’s made right promptly and courteously, so no harm no foul.
• 2108 F-15: It’s been overall reliable, enough that I take it anywhere at any time. But:
  • Ford refused to fix the front transaxle IWE problem. On this version of truck they wanted to cap off the hoses and leave the front transaxle permanently engaged (at a cost of 1 mpg). Nothing could get Ford to relent. I had it fixed (correctly) elsewhere, but that’s strike #1 in the case of “Fords focus is no longer the customer” /“Can I trust their warranty?”
  • Bluetooth suddenly became unreliable. Three multi-day appointments to “check it out” left us with repeated software updates. The third time they tried that I politely demanded actual parts be replaced and it got fixed. But why does the ugly American have to surface to get reasonable service levels? If thinking. If nothing changed it is not software.
• 2022: My neighbor bought a Titan for towing his new RV. The problem? His wife is a service advisor at a Ford dealership! She insisted they not buy a Ford truck. In fact, she tells me a simple diagnostic appointment is now being scheduled out 2 months. All while raging at the unreasonableness of customers running out of patience and demanding their trucks get fixed.
• 2023: This forum. I read, sometimes quite a bit, before I start posting. I see serious long-term problems that have been going on for years (No Start & Etc, plus Heat Exchanger. I’m letting the 9.75” axle pass, but I didn’t miss it).
• 2024: Tomorrow Ford announces the 2024 F-150, and with it a new hybrid variant. I'm really interested! But: How can they be putting engineering resources into new products when they won’t put enough resources into fixing serious design problems on trucks they’ve already sold? And how do I support that behavior by buying from them?

Sure, all things break. My 6 month old Tesla has had several moments. But Tesla is mighty darn serious about fixing things and doing so right the heck now. They’ve come to me several times now, towed it once, and I’ve taken it to them for a few hours once. I had repeated offers of loaners of my choice of demo Teslas. And remember what I said above about problems and mistakes: “I can live w/a mistake if it’s made right promptly and courteously”.

I’ve owned scads of Fords, and I can’t say I’ve ever been hugely disappointed. Now? The trend is not good. Here I was anxiously awaiting the ’24 PowerBoost news and then the weight of evidence, damned in no small part by this forum, has suddenly become palpable. Am I a fool for even considering it? Should my PowerBoost/Duramax/Tunda Hybrid candidate list get shorter?

Do you mind sharing what would you buy if you had my criteria and priorities, and why?

Thanks!

-d

Intro Post: Post #541

I personally wouldn’t buy anything made by ford currently. Customer service is in the toilet. Yesterday a factory customer service rep suggested that I pay for a tow truck to tow my 2023 platinum powerboost, that has been at the dealer 139 days, to my house to sit until ford comes up with a “fix” in the 4th quarter. WTF!!!

 

[MaximusW]

43K miles and zero issues with my ‘21 PB.

 

[Walter Townsend]

I personally wouldn’t buy anything made by ford currently. Customer service is in the toilet. Yesterday a factory customer service rep suggested that I pay for a tow truck to tow my 2023 platinum powerboost, that has been at the dealer 139 days, to my house to sit until ford comes up with a “fix” in the 4th quarter. WTF!!!

The service manager wanted me to drive the 2023 Powerboost that kept refusing to start "Stop Safely Now" until that same fix came in!

I did not trust the truck and I could not take it anywhere, so forced the dealer to take the truck back. Got royally hosed in the process as Ford refused to help and left it all on the dealer.

I will not buy another Hybrid in the near future! Full EV is out of the question too as the range is not good towing and we have lots of winter here.

Only reason I am still driving a Ford today is because none of the other brands wanted to take a broken hybrid in trade so had to stay with Ford.

I have had Ford trucks since 2014, trading them in every 3 years and have never had issues with either the trucks, the dealer or their service department until this one.

Overall, I really like the team as the dealership I have been getting my trucks from, but really concerned with how Ford treats customers with vehicles that were built flawed.

The big issue is that they are rushing to get new technology to market, before they have ironed out the bugs and kinks. We the clients are being used as the Beta Testers!

 

[Aim64]

As to who I am and my use case, I’ll direct you to my introductory post and not bore you all over again. Suffice it to say that I was well on my well to buying another Ford truck, likely a PowerBoost, but now I’m not so sure. I’m wondering what your thoughts and comments might be.

My experience seems to suggest Ford customer service commitment has declined in recent years:

• 2011 gas E-350: Thing was an anvil until some drugged-up moron killed it.
• 2015 Escape 2l: Came with a pretty serious wiring harness flaw, but dealer found it promptly, fixed it quickly. I can live w/a mistake if it’s made right promptly and courteously, so no harm no foul.
• 2108 F-15: It’s been overall reliable, enough that I take it anywhere at any time. But:
  • Ford refused to fix the front transaxle IWE problem. On this version of truck they wanted to cap off the hoses and leave the front transaxle permanently engaged (at a cost of 1 mpg). Nothing could get Ford to relent. I had it fixed (correctly) elsewhere, but that’s strike #1 in the case of “Fords focus is no longer the customer” /“Can I trust their warranty?”
  • Bluetooth suddenly became unreliable. Three multi-day appointments to “check it out” left us with repeated software updates. The third time they tried that I politely demanded actual parts be replaced and it got fixed. But why does the ugly American have to surface to get reasonable service levels? If thinking. If nothing changed it is not software.
• 2022: My neighbor bought a Titan for towing his new RV. The problem? His wife is a service advisor at a Ford dealership! She insisted they not buy a Ford truck. In fact, she tells me a simple diagnostic appointment is now being scheduled out 2 months. All while raging at the unreasonableness of customers running out of patience and demanding their trucks get fixed.
• 2023: This forum. I read, sometimes quite a bit, before I start posting. I see serious long-term problems that have been going on for years (No Start & Etc, plus Heat Exchanger. I’m letting the 9.75” axle pass, but I didn’t miss it).
• 2024: Tomorrow Ford announces the 2024 F-150, and with it a new hybrid variant. I'm really interested! But: How can they be putting engineering resources into new products when they won’t put enough resources into fixing serious design problems on trucks they’ve already sold? And how do I support that behavior by buying from them?

Sure, all things break. My 6 month old Tesla has had several moments. But Tesla is mighty darn serious about fixing things and doing so right the heck now. They’ve come to me several times now, towed it once, and I’ve taken it to them for a few hours once. I had repeated offers of loaners of my choice of demo Teslas. And remember what I said above about problems and mistakes: “I can live w/a mistake if it’s made right promptly and courteously”.

I’ve owned scads of Fords, and I can’t say I’ve ever been hugely disappointed. Now? The trend is not good. Here I was anxiously awaiting the ’24 PowerBoost news and then the weight of evidence, damned in no small part by this forum, has suddenly become palpable. Am I a fool for even considering it? Should my PowerBoost/Duramax/Tunda Hybrid candidate list get shorter?

Do you mind sharing what would you buy if you had my criteria and priorities, and why?

Thanks!

-d

Intro Post: Post #541

I have had many F150’s, my 2018 Limited was a great vehicle, didn’t like the 22’s on it. Tires had great handling, but only got 20, 000 miles on them.
I purchased a 21 Platinum. EB A lot of technology . Besides the recalls , I only have 1 issue with the truck , NAV occasionally freezes.
This happened after the last OTA update. Waiting for a fix from Ford.
My truck is awesome. I was going to get the Powerboost , but didn’t because it just came out. & Ford needed to get the bugs out of it.

 

[Samson16]

As to who I am and my use case, I’ll direct you to my introductory post and not bore you all over again. Suffice it to say that I was well on my well to buying another Ford truck, likely a PowerBoost, but now I’m not so sure. I’m wondering what your thoughts and comments might be.

My experience seems to suggest Ford customer service commitment has declined in recent years:

• 2011 gas E-350: Thing was an anvil until some drugged-up moron killed it.
• 2015 Escape 2l: Came with a pretty serious wiring harness flaw, but dealer found it promptly, fixed it quickly. I can live w/a mistake if it’s made right promptly and courteously, so no harm no foul.
• 2108 F-15: It’s been overall reliable, enough that I take it anywhere at any time. But:
  • Ford refused to fix the front transaxle IWE problem. On this version of truck they wanted to cap off the hoses and leave the front transaxle permanently engaged (at a cost of 1 mpg). Nothing could get Ford to relent. I had it fixed (correctly) elsewhere, but that’s strike #1 in the case of “Fords focus is no longer the customer” /“Can I trust their warranty?”
  • Bluetooth suddenly became unreliable. Three multi-day appointments to “check it out” left us with repeated software updates. The third time they tried that I politely demanded actual parts be replaced and it got fixed. But why does the ugly American have to surface to get reasonable service levels? If thinking. If nothing changed it is not software.
• 2022: My neighbor bought a Titan for towing his new RV. The problem? His wife is a service advisor at a Ford dealership! She insisted they not buy a Ford truck. In fact, she tells me a simple diagnostic appointment is now being scheduled out 2 months. All while raging at the unreasonableness of customers running out of patience and demanding their trucks get fixed.
• 2023: This forum. I read, sometimes quite a bit, before I start posting. I see serious long-term problems that have been going on for years (No Start & Etc, plus Heat Exchanger. I’m letting the 9.75” axle pass, but I didn’t miss it).
• 2024: Tomorrow Ford announces the 2024 F-150, and with it a new hybrid variant. I'm really interested! But: How can they be putting engineering resources into new products when they won’t put enough resources into fixing serious design problems on trucks they’ve already sold? And how do I support that behavior by buying from them?

Sure, all things break. My 6 month old Tesla has had several moments. But Tesla is mighty darn serious about fixing things and doing so right the heck now. They’ve come to me several times now, towed it once, and I’ve taken it to them for a few hours once. I had repeated offers of loaners of my choice of demo Teslas. And remember what I said above about problems and mistakes: “I can live w/a mistake if it’s made right promptly and courteously”.

I’ve owned scads of Fords, and I can’t say I’ve ever been hugely disappointed. Now? The trend is not good. Here I was anxiously awaiting the ’24 PowerBoost news and then the weight of evidence, damned in no small part by this forum, has suddenly become palpable. Am I a fool for even considering it? Should my PowerBoost/Duramax/Tunda Hybrid candidate list get shorter?

Do you mind sharing what would you buy if you had my criteria and priorities, and why?

Thanks!

-d

Intro Post: Post #541

I think if I was going through your level of angst over the Powerboost, I wouldn't have bought one.

I knew going in the Powerboost is more complex than a 5.0, but the upside value of the PB for my needs was just too great. I have 8,865mi to date and so far...as they say.

Having owned multiple vehicle brands through the years I am under no illusion that they are all amazingly responsive except for Ford. That has not been my experience.

What do you need the truck for? Perhaps prioritize that way and the risk quotient will take of itself.

 

[Cobra129]

As to who I am and my use case, I’ll direct you to my introductory post and not bore you all over again. Suffice it to say that I was well on my well to buying another Ford truck, likely a PowerBoost, but now I’m not so sure. I’m wondering what your thoughts and comments might be.

My experience seems to suggest Ford customer service commitment has declined in recent years:

• 2011 gas E-350: Thing was an anvil until some drugged-up moron killed it.
• 2015 Escape 2l: Came with a pretty serious wiring harness flaw, but dealer found it promptly, fixed it quickly. I can live w/a mistake if it’s made right promptly and courteously, so no harm no foul.
• 2108 F-15: It’s been overall reliable, enough that I take it anywhere at any time. But:
  • Ford refused to fix the front transaxle IWE problem. On this version of truck they wanted to cap off the hoses and leave the front transaxle permanently engaged (at a cost of 1 mpg). Nothing could get Ford to relent. I had it fixed (correctly) elsewhere, but that’s strike #1 in the case of “Fords focus is no longer the customer” /“Can I trust their warranty?”
  • Bluetooth suddenly became unreliable. Three multi-day appointments to “check it out” left us with repeated software updates. The third time they tried that I politely demanded actual parts be replaced and it got fixed. But why does the ugly American have to surface to get reasonable service levels? If thinking. If nothing changed it is not software.
• 2022: My neighbor bought a Titan for towing his new RV. The problem? His wife is a service advisor at a Ford dealership! She insisted they not buy a Ford truck. In fact, she tells me a simple diagnostic appointment is now being scheduled out 2 months. All while raging at the unreasonableness of customers running out of patience and demanding their trucks get fixed.
• 2023: This forum. I read, sometimes quite a bit, before I start posting. I see serious long-term problems that have been going on for years (No Start & Etc, plus Heat Exchanger. I’m letting the 9.75” axle pass, but I didn’t miss it).
• 2024: Tomorrow Ford announces the 2024 F-150, and with it a new hybrid variant. I'm really interested! But: How can they be putting engineering resources into new products when they won’t put enough resources into fixing serious design problems on trucks they’ve already sold? And how do I support that behavior by buying from them?

Sure, all things break. My 6 month old Tesla has had several moments. But Tesla is mighty darn serious about fixing things and doing so right the heck now. They’ve come to me several times now, towed it once, and I’ve taken it to them for a few hours once. I had repeated offers of loaners of my choice of demo Teslas. And remember what I said above about problems and mistakes: “I can live w/a mistake if it’s made right promptly and courteously”.

I’ve owned scads of Fords, and I can’t say I’ve ever been hugely disappointed. Now? The trend is not good. Here I was anxiously awaiting the ’24 PowerBoost news and then the weight of evidence, damned in no small part by this forum, has suddenly become palpable. Am I a fool for even considering it? Should my PowerBoost/Duramax/Tunda Hybrid candidate list get shorter?

Do you mind sharing what would you buy if you had my criteria and priorities, and why?

Thanks!

-d

Intro Post: Post #541

As with human nature, people tend to bitch and complain probably for more than they like to praise and there's no shortage of complaining, especially these days and as products become more complex. Never owned a hybrid before but purchased a '23 PB and after 6500+ miles absolutely love it. I like it for its workability, wife loves it for the size and comfort, not to mention as an additional backup to my portable generator for hurricanes here in FL.

Would probably never purchase an all-electric vehicle, (just my own personal preference) especially in Florida, however I'm a strong believer in hybrids. My truck is stock, and it will remain stock. As with anything mechanical/electronic, I'm sure there will be issues, there always are but hopefully they'll be minimal, and I'll cross those bridges when I get to them. Good to follow and read all the issues on this forum so as to be proactive if I see any forthcoming problems/issues. I could have purchased a basic, no-frills truck with no electronics, and I'd seldom ever have an issue, except with my wife. Me, I paid my dime, taking my chance and so far, loving it....Cheers and good luck with your decision.

 

[Davexxxx]

OP, this thread surprised me. Not because of the advice given but the number who replied, basically saying, Problem? What problem?

https://www.f150gen14.com/forum/thr...b-at-airport-parking-for-multiple-days.19437/

We know some have had real nightmares but apparently, quite a number don't.

I had an old but highly dependable F150 but I had a new job for it, that it just couldn't do. I wanted a new Travel Trailer and to travel the West, including across the Rockies.

The TT we wanted, was too big for the 01 in the mountains. We want to dry camp as much as possible. The Powerboost, with the onboard inverter/generator, is a perfect match for that.

If not for that new job, I'd still be driving my old trusty (and rusty) 01.

With just shy of 2K miles, I've had no serious problems and really like the truck. I mean, its almost freaky, coming from such an older model. Lane centering, speed sign recognition, bumper to bumper traffic management, being feet free. Hitch and trailer backup assist. Powering my camper's air conditioner, while completely silent, 55 minutes out of the hr. Its a wonder. And because most of my trips are short and infrequent, I'd be a good candidate for problems.

I've had the deep sleep mode alert twice but it has had no consequences. Started right up every time. I had the black screen / reboot issue for a couple days but after a proactive maintenance charge, that is gone.

I've had a pair of jumper cables, from the first day I owned my first car and when jump packs came out, got one of them too. I've read the many threads about the various no start problems. What I didn't read, was people helping themselves.

 

[smithandwesson1]

The service manager wanted me to drive the 2023 Powerboost that kept refusing to start "Stop Safely Now" until that same fix came in!

I did not trust the truck and I could not take it anywhere, so forced the dealer to take the truck back. Got royally hosed in the process as Ford refused to help and left it all on the dealer.

I will not buy another Hybrid in the near future! Full EV is out of the question too as the range is not good towing and we have lots of winter here.

Only reason I am still driving a Ford today is because none of the other brands wanted to take a broken hybrid in trade so had to stay with Ford.

I have had Ford trucks since 2014, trading them in every 3 years and have never had issues with either the trucks, the dealer or their service department until this one.

Overall, I really like the team as the dealership I have been getting my trucks from, but really concerned with how Ford treats customers with vehicles that were built flawed.

The big issue is that they are rushing to get new technology to market, before they have ironed out the bugs and kinks. We the clients are being used as the Beta Testers!

The dealer and the relationships I have with them are the only reason I have stayed with them. They’ve been good to me over the years. I’ve owned over 25 fords and Lincolns since 2002, but it’s looking like I’m done for a while or maybe forever. Out of those ive had 3 bad f150s (2018, 2022, and 2023). My wife has had her 2023 aviator for about a year and no issues with it other than the rear camera blacking out sometimes (still waiting on a magical software update).
With that said, my father had a 2022 powerboost and had no issues at all in the 18 months he had it. After the issues with mine (won’t start/safe to stop, tailgate warning, dying while driving) and how FMC treated me, hell froze over and he bought a ram (limited half ton, so far he likes it). I never thought I’d see him in anything but a ford, after having over 40 of them. Last month he was looking at navigators for my mother and they offered to order him one (the last took nearly a year). He told them he was 74 and might not live long enough to get it. I ended up buying them an Escalade. So far it’s been good (other than the seats, the Lincoln and even ran seats are by far better).

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