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Back-up camera button not working

gadourym

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Not a huge deal but my back-up camera button has stopped working. The camera works fine in reverse but the button does nothing. I did get 3 updates this week, first ones since June. I’m on 4.2.4 now.

My 4 year old niece likes to watch the car wash on the “TV”!
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Big Dog Daddy

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Not a huge deal but my back-up camera button has stopped working. The camera works fine in reverse but the button does nothing. I did get 3 updates this week, first ones since June. I’m on 4.2.4 now.

My 4 year old niece likes to watch the car wash on the “TV”!
Ask Jesse-Infotainment to take a look at your trucks configuration. He'll need your VIN he's incredibly talented at figuring out these problems.
 

Ed21

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4.2.4 took that function away from me.
 

Jesse-Infotainment

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This is happening for trucks that are needing the IPMA update. You will be receiving a OTA eventually that will correct it. THe new updates make changes that require the new IPMA software for it to work.
 

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fordtruckman2003

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Sounds like fix it until it's broken. Then fix it again. ?
 

Jesse-Infotainment

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Sounds like fix it until it's broken. Then fix it again. ?
Yeah. Kinda. THe ipma Update isnt really new. It came out a year ago. They only now started rolliing it out again as a OTA again but with a new rev number. Not sure what Ford has going on sometimes.
 

Cool Hand Luke

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My camera button stopped working as well. Very annoying. I use it to turn on the rear camera so I can tell when my rear bumper is clear of the garage door when parking in my garage.
 

Ed21

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OTA process explained: Ford givith & Ford takith away!
 

Ford Motor Company

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Not a huge deal but my back-up camera button has stopped working. The camera works fine in reverse but the button does nothing. I did get 3 updates this week, first ones since June. I’m on 4.2.4 now.

My 4 year old niece likes to watch the car wash on the “TV”!
Hi there! Would you send us a private message with your VIN and dealership name and location? I’d like to look into this concern on my end.  
 

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Big Dog Daddy

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@rugedraw here's the thread, about the rear cameras not working. Jesse is saying it's something to do with an IPMA OTA
 

Krany1990

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Has anybody found a fix to this? Just bought a used 2021 and it has this issue. Dealer is claiming that the button only works with the 360 camera which I know is a load of crap.
 

Ricksc

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Yes it’s a load of crap I don’t have 360. As of now mine still is working ?
 

Ford Motor Company

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Has anybody found a fix to this? Just bought a used 2021 and it has this issue. Dealer is claiming that the button only works with the 360 camera which I know is a load of crap.
Hey, Kyle! Could you please send us a PM with your VIN and the name and location of your Ford dealer? I'd be happy to see how I can assist you with this concern regarding your back up camera button.
 

fordtruckman2003

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Has anybody found a fix to this? Just bought a used 2021 and it has this issue. Dealer is claiming that the button only works with the 360 camera which I know is a load of crap.
First, post in VIN lookup thread or PM Rugedraw to see if your truck is behind on updates. Several broke camera while several others fixed it.

Second, go to Forscan thread and read how to use it. Check the file and common tab and look for the line for rear camera to see how to possibly fix it that way. This depends on your software version in truck if it will work.
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