ESG406
Well-known member
- First Name
- Ed
- Joined
- Aug 8, 2021
- Threads
- 9
- Messages
- 73
- Reaction score
- 59
- Location
- Union City PA
- Vehicles
- 21F150 Hyb, 15ExpEL 2 '06 Esc Hyb 99&01elect Rngrs
- Occupation
- Retired
I was concerned about doing the updates myself and I also objected to having to pay for the FDRS subscription for a new vehicle with less than 2,000 miles on the odometer. Of course, my wife told me several times, “The truck is working right now. If you mess it up, you will be towing it to the scrap yard and I won’t give you a ride home!” I bought all the recommended equipment but remained hesitant.
Two dealers tried to do updates without success but one agreed to try again. I took the truck in Tuesday morning and they had it hooked up all day and then left it on overnight, finishing early afternoon on Wednesday. The two photos show my Sync screen before and after. It appears that numerous updates were installed and Blue Cruise is now activated. I am thrilled with this progress.
I want to thank @Jesse-Infotainment, @iceman77, and ALL who posted in this thread-I read every one of them, multiple times. Your experiences helped me reach a better understanding of this process. Even though I wasn’t brave enough to ignore my wife’s warning and try it myself, I was able to talk to the dealership personnel in a more coherent way.
That brings me to offering my sincere gratitude to Champion Ford in Edinboro, PA, (https://www.championfordedinboro.net (814) 273-7168) and specifically to Brandon Hoag, Service Tech; Brian Tidd, Service Manager, Rich Carson, General Manager; and Rusty Litzel, Internet Manager. I had not planned on leaving the truck overnight and Carol was not available, so Rusty graciously went out of his way to give me a ride home.
I also want to make a comment in response to what some are saying about dealers not wanting to tie up a bay and a technician all day to do this work. In my case, the truck was in a bay but not on a lift, and the tech did not baby-sit. He started the process and then went off to do other work. He came back to check at intervals, took appropriate actions, and then went off again. He was not tied up all day on my truck and the service department remained very friendly and supportive.
Most sincerely,
Ed
Two dealers tried to do updates without success but one agreed to try again. I took the truck in Tuesday morning and they had it hooked up all day and then left it on overnight, finishing early afternoon on Wednesday. The two photos show my Sync screen before and after. It appears that numerous updates were installed and Blue Cruise is now activated. I am thrilled with this progress.
I want to thank @Jesse-Infotainment, @iceman77, and ALL who posted in this thread-I read every one of them, multiple times. Your experiences helped me reach a better understanding of this process. Even though I wasn’t brave enough to ignore my wife’s warning and try it myself, I was able to talk to the dealership personnel in a more coherent way.
That brings me to offering my sincere gratitude to Champion Ford in Edinboro, PA, (https://www.championfordedinboro.net (814) 273-7168) and specifically to Brandon Hoag, Service Tech; Brian Tidd, Service Manager, Rich Carson, General Manager; and Rusty Litzel, Internet Manager. I had not planned on leaving the truck overnight and Carol was not available, so Rusty graciously went out of his way to give me a ride home.
I also want to make a comment in response to what some are saying about dealers not wanting to tie up a bay and a technician all day to do this work. In my case, the truck was in a bay but not on a lift, and the tech did not baby-sit. He started the process and then went off to do other work. He came back to check at intervals, took appropriate actions, and then went off again. He was not tied up all day on my truck and the service department remained very friendly and supportive.
Most sincerely,
Ed
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