Rear camera button stopped working

[higgledy]

The rear camera button on the dash stopped turning on the rear camera. The camera still works in reverse. But when the truck is stopped and in park or in drive the camera won’t turn on when I push the button. Anyone else experience this problem?

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[theglockfather]

During the last OTA update, 2 modules did not update, the IPMA and the steering control module. I called Ford and they had me call the dealer and schedule a tech to come out, the tech ran the update using the FRDS software and corrected the issue at no cost to me.

 

[higgledy]

That must have happened to mine too. What’s the steering control module do? I suppose I can’t steer if it’s fucked up?

 

[Ritchie457]

The rear camera button on the dash stopped turning on the rear camera. The camera still works in reverse. But when the truck is stopped and in park or in drive the camera won’t turn on when I push the button. Anyone else experience this problem?

Yes, that button no longer functions on my 2021 F150. The dealer states that there should have been an OTA update in November 2023 to resolve the issue. So far nothing has been received and it still doesn't work.

 

[higgledy]

Thanks for replying. That must be what the problem is with mine, too. Did you notice any other features that broke with that last update?

 

[jeffrt]

Mine’s the same. Lost the button when the OM update came out a few months ago. Never got the APIM update that was supposed to come out in November and fix it.

 

[Ford Motor Company]

The rear camera button on the dash stopped turning on the rear camera. The camera still works in reverse. But when the truck is stopped and in park or in drive the camera won’t turn on when I push the button. Anyone else experience this problem?

Hi there! Will you send us a message with your VIN and your local Ford dealer? I can look into things on my end.

 

[jeffrt]

I found a TSB for this issue from Dec. 12th.
It mentions "vehicles equipped with minor feature code J3KAB".
Does anyone know what that means? Want to know what this is before I share this with my dealer. Mine's a pretty loaded 502A, so I assume this will apply, but want to be sure.
Had my truck in this week for another issue and this one, and they told me the original SSM was updated to say that Ford wasn't going to fix the camera button, then found this. So frustrating.

 

[higgledy]

Mine is a 2021 XLT with 502a, too.

 

[higgledy]

Was that TSB the solution?

 

[jeffrt]

Frustrating story. My dealer won't fix it now that I've gone over my mileage and am out of bumper to bumper warranty. I brought the issue up before I was out of warranty, but since the TSB is dated after my warranty ran out, they won't do it for me unless I pay $180. I called customer care, and then they offered to do it for $80. I think I'll just wait and hopefully it comes OTA.

 

[SilverSpur]

My 2021 has the same issue with the dash button. I did the latest update 29 July 2024. My F150 only has 25,600 miles. My local Ford dealer to said if the module needs an update they may need to charge me. I have asked them about checking my vehicle to see if they can enable the window down feature using hand remote. The maintenance supervisor told my service advisor they do not use the FORSCAN software. I assume I will just do without. The rear camera works fine.

 

[pedalquickly]

Hi there! Will you send us a message with your VIN and your local Ford dealer? I can look into things on my end.

To Ford Motor Company, can you check my VIN and see what updates I need to get my camera button working again? 1FTFW1E83MFB22349 Also wanted to see what I need to make the Pro Trailer work with the stickers included. 2021 Lariat

 

[fordtruckman2003]

To Ford Motor Company, can you check my VIN and see what updates I need to get my camera button working again? 1FTFW1E83MFB22349 Also wanted to see what I need to make the Pro Trailer work with the stickers included. 2021 Lariat

Go to VIN lookup thread.
Ford Motor Company won't help you as much as the forum can.

https://www.f150gen14.com/forum/threads/request-vin-lookup-thread.13393/

You'll also need to learn using Forscan because that will probably fix your issue depending on advise from above.

https://www.f150gen14.com/forum/threads/2021-f-150-forscan-list-database-spreadsheet.1578/

 

[pedalquickly]

Go to VIN lookup thread.
Ford Motor Company won't help you as much as the forum can.

https://www.f150gen14.com/forum/threads/request-vin-lookup-thread.13393/

You'll also need to learn using Forscan because that will probably fix your issue depending on advise from above.

https://www.f150gen14.com/forum/threads/2021-f-150-forscan-list-database-spreadsheet.1578/

Thanks , I just found the VIN lookup thread and posted there. Thanks! Forscan in my future I guess.

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