JEB
Well-known member
I’ve seen this before with the GWM. It’s a server-related issue. Click on the TCU module and see if there is a tool to read the configuration data. If there is, run it and then retry the update. Here is the SSM for a similar procedure for the GWM:Here is what I am getting this morning. Any help/suggestions?
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SSM 51407
2021-2022 Various Vehicles - SYNC 4 - Procedure Unsuccessful – Get
Config Data From GIVIS Error Message
Some 2021-2022 Ford and Lincoln vehicles equipped with SYNC 4 may experience an error message during the gateway module (GWM) software update application which states Procedure Unsuccessful-
GetConfigDataFromGIVIS. This may be the result of a server related concern. To correct the condition, download and run the Ford Diagnosis and Repair System (FDRS) application GWM-Read the Gateway Module A (GWM) Configuration Data application. When the application completes, refresh and re-attempt the GWM-Gateway Module A (GWM) Software Update application. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
EDIT: Nevermind. There is no similar tool for the TCU. There’s a configuration tool but not a tool to just read the data to update the server.
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