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Jesse-Infotainment

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@DrTone lert me know when you do it so I can verify it made the correct changes
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Dadofjax

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standing at the dealership now… they’re refusing to do anything because “everything is up to date”. Gave them all the info everyone provided here, but I’m just a stupid customer.
Yep called to make my appointment and was told I don't understand your truck shows no updates available. I told them that is because it has never been updated, its broken take a look at TSB 22-2404. They then say ok well we are not sure what we can do since it says no updates available, you can bring it in and we can look at it.

How can Ford just sit back and ignore a 600 page thread with 9000 replies. I can't imagine how many owners have no idea they will NEVER get an update unless they do it themselves at a cost of $800 and 8-10 hours of time?

Is this class action territory?
 

Jesse-Infotainment

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Yep called to make my appointment and was told I don't understand your truck shows no updates available. I told them that is because it has never been updated, its broken take a look at TSB 22-2404. They then say ok well we are not sure what we can do since it says no updates available, you can bring it in and we can look at it.

How can Ford just sit back and ignore a 600 page thread with 9000 replies. I can't imagine how many owners have no idea they will NEVER get an update unless they do it themselves at a cost of $800 and 8-10 hours of time?

Is this class action territory?
Don't take this wrong, but the fellas that have been following this thread since the day Iceman started it have witnessed posts like yours countless times.
Your dismay is stage 1 of the realization of the dilemma. :)

Many continue to progress to the next stage, and the next, and eventually to the one often described as "taking matters into their own hands"

The time it takes to get to that stage varies amongst members, but eventually the whole thing is behind them and their trucks are whole.

To be honest, I find the whole thing as liberating. Literally. Liberated FROM being subject to the dealership's willingness or capacity.
 

jober03

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Don't take this wrong, but the fellas that have been following this thread since the day Iceman started it have witnessed posts like yours countless times.
Your dismay is stage 1 of the realization of the dilemma. :)

Many continue to progress to the next stage, and the next, and eventually to the one often described as "taking matters into their own hands"

The time it takes to get to that stage varies amongst members, but eventually the whole thing is behind them and their trucks are whole.

To be honest, I find the whole thing as liberating. Literally. Liberated FROM being subject to the dealership's willingness or capacity.
I agree to a point. To be clear, I do not think anything around legal action would yield any results in this case. I DID however file a lemon law suit when I first had my truck because the dealership updated my truck when I took delivery, and it bricked my heated seats and rear defrost for several months. After a settlement, and months of waiting, they were able to fix it.

I enjoyed trying to get my APIM to update, but after paying for multiple FDRS licenses, trying 4 USB drives, and spending countless hours scouring the internet for anything I may have missed, I’ve ended up with nothing but hours of lost time. And now a dealership that refuses to do anything about it, even though it’s pretty clear to everyone there’s an APIM issue.

Liberating? Not in my case, but I did learn a lot through the process, so I’ll call it a win overall.
 

Snakebitten

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The last resort for any APIM issue (for me) is to yank it and FedEx it to THE professional. (we all know who I mean)

He'll either rescue it, or get me a good one.

Note, this should be considered a very rare necessity. But one I would take before I could stomach what a dealership (or Ford) might require of me.
 

jober03

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@Jesse-Infotainment, after my long APIM saga (Job2 software on Job1 truck, ESN mismatch, etc) and a week at the dealership, they’re releasing it to me with no progress. Basically saying “we’ll call you when Engineering has a fix”. Should I hold my breath and expect something from them? Anything you could do (as offered earlier) considering what the dealership told me?

Great community here BTW. I’ve learned a ton from everyone!
 

bjtcars

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Hi All, I am going be updating the truck over the next two days. Besides doing the APIM first is there any order in which I should do them. Thanks

Ford F-150 ECU module programming guide using FDRS 1679174352922
 

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imnuts

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Shouldn't really matter. The PCM update will also kick off 1-2 other updates at the same time.
 

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Shouldn't really matter. The PCM update will also kick off 1-2 other updates at the same time.
does anyone know how important the PCM update is ? I am up to date through 22PU-1009
what does the PCM update add ?
 

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does anyone know how important the PCM update is ? I am up to date through 22PU-1009
what does the PCM update add ?
PCM updates are updates to the module most responsible for the drivability of the vehicle. It's the proverbial brain of the engine and transmission management of the drivetrain.

I'm a pushover for a pcm update. :)
 

tilefordude

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I just dove into this myself. The positive side is that fdrs is online
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