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Snakebitten

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Really really depends on the dealership.
The ones willing and able to complete that motherload of updates are few and far between.
 

DeltaDeuce

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Holy cow. That’s a bunch. Think the dealer just didn’t want to update them all? Do you think I should take this back in or try updating myself?
Tough question to answer, if you have FDRS and a Mongoose interface I would do it yourself. If not see if you can get the dealer to acknowledge you know all these updates need to be applied.
 

Big Dog Daddy

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Holy cow. That’s a bunch. Think the dealer just didn’t want to update them all? Do you think I should take this back in or try updating myself?
All of those updates will take 9 to 12 hours for someone to install. Unless you're having Blue Cruise enabled it's highly unlikely that a dealer will make all of these updates for you, and that is if you find a dealer with a qualified tech that is willing to do this.
 

Kanuck

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It looks like the OTA's for my truck anyway, is during the day when I am in town and a strong cell signal. Just got the TRM update when I got out of work tonight. I had to leave the truck lock and wait for 8 minutes while it updated. Ford Pass then notified me it was done. So in the last week I have gotten 2.6.0, 2.7.1 and TRM updates.
 

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ColoradoHunter

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If you have spotty or no At&t signal at your house, I agree it makes sense that your updates would occur when you're driving around town where there is a strong signal and your battery voltage is up. As far as I know all of my updates have occurred with the truck sitting in my driveway. I'm a suburbanite with good cell signal at my house. I just received 2.6.0 overnight/early morning Monday. Fordpass notified me at 9am. Not sure how long that notification takes.
If you are replying to my post, I have both a great signal from AT&T on my truck modem and an excellent signal from my home Wifi.
 

Big Dog Daddy

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You could be correct. I manage large cloud platform integrations so I was going to sleuth the connectivity when the truck is on wifi. Got some tools at my discretion to actively monitor and log traffic and data packets over time. Hoping to catch anything that may be hindering the truck when on wifi or at a minimum confirm that wifi is not currently being used for certain things.
While you're investigating this maybe you can find an answer to a ongoing question I've had in the back of my mind.
If you check your "About Sync " screen there are 2 MAC addresses associated with system updates the first listed MAC seems to connect to my wifi frequently, almost daily. The second listed MAC I've only seen connect twice since having the truck for a year now. Why 2 addresses? I found this using the simple parental controls on my router, maybe you'll be able to find more of an analytical view of this.
 

jordandev

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My license expired :(

If anyone can check 1FTFW1E84MKE02174 it would be awesome :)
 

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Mike G

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Holy cow. That’s a bunch. Think the dealer just didn’t want to update them all? Do you think I should take this back in or try updating myself?
Before OTAs and back in the days of IDS dealers didn't routinely just update a bunch of stuff when a vehicle came into the shop. The reason then was that they were only getting paid to do an authorized update for something that the customer brought the vehicle in for. So updates were only done in response to an associated complaint, where if an update was available that should fix that issue then the tech was authorized and most importantly, would get paid to update that module.

We have OTAs now and techs know that Ford has said that OTAs will be pushed out to keep vehicles updated on a routine schedule. (There are modules however that are not update-able over the air as well.) So the issue for owners who look at this huge list of pending updates and don't understand why they haven't been applied is a combination of Ford's issues in getting the OTA system to actually work reliably, and the fact that many of these updates are 'routine' and are designed to correct issues that owners may not even be aware they have.

And if you don't have an actual complaint that you can connect with a specific update then your techs aren't going to get paid to update it for you.

The backlog gets longer all the time. This is why there are things like the Customer Satisfaction Program (CSP) 21P22 for the Mach-E where Ford said they would pay the techs to do a bunch of updates on their dime...because OTAs were seriously broken at that time (still kinda broke really).

But as far as I am aware there is no CSP to do that on F-150s and the only program of it's kind for '21 F-150's was the BlueCruise effort (21G01) to get all those who had bought a BC enabled truck to actually get what they paid for a year ago.

If you want all those updates done you'll have to either go to your dealer with a list of complaints, or gear up and get'er done.

Mike

View attachment CSP21P22_MC-10204047-0001.pdf
 

Kanuck

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Could someone check what module updates are outstanding on my truck as it goes in tomorrow to the dealer? I have had 3 updates since it was last checked and wonder what is outstanding. Maybe I can get them to do some updates.
Thank you in advance.
My VIN is 1FTFX1E81MKE01710
 

"Steve"

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just handed truck over to local dealership. needed to get an oil change on the books, and it needs the unintended tailgate csp, as well as TRM recall and module recovery csp. hopefully those last two will be quick to verify and solve out and nothing goes terribly wrong.
 

Kanuck

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just handed truck over to local dealership. needed to get an oil change on the books, and it needs the unintended tailgate csp, as well as TRM recall and module recovery csp. hopefully those last two will be quick to verify and solve out and nothing goes terribly wrong.
I asked my dealer about the tailgate CSP and was told only IF it happens...thinking it is going to happen in about 3 weeks to a month.. ? ? ?
 

Mjp8540

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Thanks for that info Mike. I think that long list of updates is for my truck. I took it in and asked them to update to get Blue Cruise working. They told me they have successfully updated a couple of trucks before mine. They have done something since I dropped it off yesterday, as now I have the horn and lights option in FordPass where I didn’t before. I just don’t want to spend $1000+ on equipment to do the updates that I feel like should be on Ford to get it working. I’m not sure if all of those updates are Bluecruise related or not, but it seems like they would just do them all since they are already working on some.


Before OTAs and back in the days of IDS dealers didn't routinely just update a bunch of stuff when a vehicle came into the shop. The reason then was that they were only getting paid to do an authorized update for something that the customer brought the vehicle in for. So updates were only done in response to an associated complaint, where if an update was available that should fix that issue then the tech was authorized and most importantly, would get paid to update that module.

We have OTAs now and techs know that Ford has said that OTAs will be pushed out to keep vehicles updated on a routine schedule. (There are modules however that are not update-able over the air as well.) So the issue for owners who look at this huge list of pending updates and don't understand why they haven't been applied is a combination of Ford's issues in getting the OTA system to actually work reliably, and the fact that many of these updates are 'routine' and are designed to correct issues that owners may not even be aware they have.

And if you don't have an actual complaint that you can connect with a specific update then your techs aren't going to get paid to update it for you.

The backlog gets longer all the time. This is why there are things like the Customer Satisfaction Program (CSP) 21P22 for the Mach-E where Ford said they would pay the techs to do a bunch of updates on their dime...because OTAs were seriously broken at that time (still kinda broke really).

But as far as I am aware there is no CSP to do that on F-150s and the only program of it's kind for '21 F-150's was the BlueCruise effort (21G01) to get all those who had bought a BC enabled truck to actually get what they paid for a year ago.

If you want all those updates done you'll have to either go to your dealer with a list of complaints, or gear up and get'er done.

Mike

View attachment CSP21P22_MC-10204047-0001.pdf
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