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JEB

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I’m past the activation section but now I’m not connected.

IMG_3132.jpeg
You’re using the wrong user type. Independent, not Non-Dealer ETIS. Also, make sure you‘re using a 37.X.X version of FDRS if it’s a Windows 11 machine.
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PizzamanJon

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You’re using the wrong user type. Independent, not Non-Dealer ETIS. Also, make sure you‘re using a 37.X.X version of FDRS if it’s a Windows 11 machine.
I got a windows 10 machine from a family member.

Ford F-150 ECU module programming guide using FDRS IMG_3133
 

Grafx36510

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Finally got a mongoose, now time to snag my sons windows 10 laptop.
 

JEB

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I’m really sticking out here.

IMG_3134.jpeg
Nothing looks out of order. Reboot the laptop and give it another shot. When you log in, it might take four or five seconds after inputting your credentials before it does anything. Just wait.
 

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PizzamanJon

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Nothing looks out of order. Reboot the laptop and give it another shot. When you log in, it might take four or five seconds after inputting your credentials before it does anything. Just wait.
I uninstalled the 38 version and went with the 37 and I’m in! Wow you guys weren’t kidding when you said it’s finicky!
 

BlackSheep

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Nothing looks out of order. Reboot the laptop and give it another shot. When you log in, it might take four or five seconds after inputting your credentials before it does anything. Just wait.
I had issues until about 30 minutes ago. Their login servers were down. I also had to uninstall FDRS and click the box to have it remove stored info. This fixed my issues not sure it will help you.
 

JEB

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Any recommendations on which to do first? Or does anything look odd?
image.jpg
Ordinarily, I’d start with the GWM but it’s showing a DTC (orange). Right click on the orange box and run a self-test. See if you can clear it. Then run the tool.
 

PizzamanJon

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Ordinarily, I’d start with the GWM but it’s showing a DTC (orange). Right click on the orange box and run a self-test. See if you can clear it. Then run the tool.
Right clicking doesn’t do anything. Nothing pops up
 

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