JEB
Well-known member
Before reverting back, you might want to give a revised programming procedure a shot. In the past (e.g., SSM 50739), the DSP was reprogrammed by first cutting power to the DSP to perform a hard reset and then updating the software:How can we revert back? Any easy way?
SSM 50739 - 2020-2021 Various Vehicles - Audio Inoperative - No Sound From Audio Speakers -No Communication With ACM Or DSP - DTC U1084, U0237 And/Or U0238
Some 2020-2021 Escape vehicles and 2021 F-150/Mustang Mach-E/Expedition/Explorer vehicles built on or before 22-Nov-2021 may exhibit a concern of the audio inoperative, no sound from audio speakers, chimes default to coming through the Instrument cluster, no communication with audio control module (ACM) or digital signal processor (DSP) module, and/or DTC U1084, U0237 and/or U0238. This may be due to the software in the DSP. To correct this condition, perform a hard reset of the DSP by disconnecting the 12-volt battery. Reprogram the DSP module using the latest version of the appropriate Ford diagnostic scan tool. For claiming, use causal part 18B849 and any applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
The newest procedure to correct the pop/static (SSM 51663) omits the hard reset step. I wonder if that was a mistake on Ford’s part. I haven’t had the chance yet to try updating the DSP using this older procedure to see if it clears the FDRS queue and revises the software version. When I do, I will either pull fuse 28 or pull the power plug on the DSP directly. Disconnecting the battery won’t work on a Powerboost.
It’s interesting that a malfunctioning DSP can cause a host of odd problems, including having chimes misdirected to the instrument cluster. I didn’t have that problem myself after the most recent update which may or may not have installed correctly.
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