Won’t Start After across Country Drive

[Etl330]

Just wrapped up a cross country drive in my 24 Powerboost and now it won’t start. Tried jumping it with no success. Lights/locks are working. Screen animation comes up and then nothing. Won’t go into accessory mode or anything. Any tips would be appreciated.

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[Pierre.Granger]

I had a similar issue with MY 21 Limited. It took weeks for dealer to solve issue. A wiring harness between battery and frame. They also replaced the battery under the back seat. The one connected to the engine compartment battery.

 

[FaaWrenchBndr]

Well that sucks…..

 

[Etl330]

Left something plugged in to the rear usb-c port. Unplugged it and the truck started. Hard to believe that drained the battery in 2 hours of sitting but seems good for now.

 

[m_bt54]

disconnect both batteries for a minute or so to start. My truck was in the shop for most of 9 months either a similar issue and it ended up being the high voltage harness

 

[m_bt54]

Left something plugged in to the rear usb-c port. Unplugged it and the truck started. Hard to believe that drained the battery in 2 hours of sitting but seems good for now.

I have a hard time believing this had anything to do with it. Those power down when the truck does

 

[Etl330]

I have a hard time believing this had anything to do with it. Those power down when the truck does

Yeah I’d have thought so. Who knows. Good for now.

 

[ReverendQ]

Uunfortunately I have experienced too many Power Delivery issues with USB-C. May I ask what specifically was plugged in and the Type-C cable if you know?

 

[Ford Motor Company]

Just wrapped up a cross country drive in my 24 Powerboost and now it won’t start. Tried jumping it with no success. Lights/locks are working. Screen animation comes up and then nothing. Won’t go into accessory mode or anything. Any tips would be appreciated.

Hi there! Will you send us a message with your VIN and your local Ford dealer? We'd like to investigate this starting concern on our end. Thanks!

 

[Sig Oris]

Hi there! Will you send us a message with your VIN and your local Ford dealer? We'd like to investigate this starting concern on our end. Thanks!

Can you tell us what you actually do once someone sends you this data?

 

[rugedraw]

Can you tell us what you actually do once someone sends you this data?

What people think happens when they send the VIN to @Ford Motor Company:

What actually happens:

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