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Request VIN Lookup Thread

rugedraw

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OK I'll get back to you tomorrow.
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SpaceWhiteG14

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Exactly what I’ve been looking for

any chance you could look up

1FTFW1E87MKE30759
 

JMM79

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Your truck is on Sync 20301 which is old software known to break the OTA process. I would try to get your dealer to get you out of it's current state as it is not easy to do even with the Mongoose and FDRS. Tell them your truck has never received an OTA update and it is still on the same software it was built with. They need to manually update your APIM using TSB 22-2404. Once they get your truck passed that, you can do the rest.
Many thanks, appreciate everything you do for this community!
 

Cobraman428

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Rugedraw, could you please check my VIN when you get a chance and let me know which modules need updating.

1FTFW1ED5MFD11615

Thanks!
 

mosoccer

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I’m off Friday and thinking of getting a 2 day license and running updates this weekend. If anyone with FDRS is able to look up my VIN to see what updates are available so I know what to expect, I’d appreciate it.

1FTFW1ED8NFA24948
 

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rugedraw

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Rugedraw, could you please check my VIN when you get a chance and let me know which modules need updating.

1FTFW1ED5MFD11615

Thanks!
I will gladly check later tonight when I am home as I have FDRS on my laptop at home. Remind me around 8pm est if I haven't posted it yet. I forget stuff.

@mosoccer Same for you.
 

dgndgb

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Would someone please be able to see what updates I have pending? I would really appreciate it. Thank You!

1FTFW1ED5NFC17283
 

rugedraw

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Would someone please be able to see what updates I have pending? I would really appreciate it. Thank You!

1FTFW1ED5NFC17283
As far as OTA's go, you are fairly up to date. I will check FDRS later for you, as well.
 

rugedraw

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Exactly what I’ve been looking for

any chance you could look up

1FTFW1E87MKE30759
Ouch. Sorry, but the news for you is no bueno. Your truck is on Sync 20301 and has not recorded an OTA in 2 years. Without dealer intervention, you will not get any updates. You need to make an appt with your dealer and tell them you have not gotten an OTA in two years. They need to manually update your APIM using Ford TSB 22-2404 to get it out of its current state. They will most likely say it won't update and swap it out with a new one. Once they do that, you will be very behind on updates, but you will at least be able to get them and get caught up one day.

Once they get your truck out of where it is now, there is a way you can update it yourself, but we will have to cross that bridge when you get to it.
 

rugedraw

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Jesse took a look at your truck, and your truck needs help to get properly configured. Otherwise, it will not take any updates and they will continue to fail as they have been. The good news is, it is fixable and he can help you do it. You need FORscan and the cable linked below (which is on sale):

https://www.amazon.com/Vgate-vLinke...-1-spons&sp_csd=d2lkZ2V0TmFtZT1zcF9hdGY&psc=1

Go to www.forscan.org to download the free software. You will then need to register a free account on the FORscan forums to get a free license to use the software. You need a Windows based laptop with wifi connection and a USB flash drive 32GB or bigger. On the laptop, download and install teamviewer software which will allow him to remote into your laptop and create a USB update that you will put in the USB port of your truck for it to correct the configuration on your APIM. Once that is done, your truck will eventually sync back up with Ford's servers and you will be sent the proper updates your truck needs.

I know you are new here and I know this may be a lot for you to take in seeing that I am a stranger on the internet asking you to let another stranger from the internet remote access into your computer. If you prefer to hang around the forum a bit so you can see what kind of group we have here before proceeding, that's fine.

Let me know what you want to do and we can proceed accordingly.
 

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matthewstn

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Any chance you could look up my Truck? '21 Lariat Powerboost.

VIN: 1FTFW1ED8MFB04068

I bought the truck stuck on 1.7.1, took it to the dealer, and they replaced the APIM. SYNC Version now reads 21146_PRODUCT, revision 145, and has not updated since the new APIM was installed a month ago. Took it to the dealer today, and they said the software shows as "up to date" on their end and they are at a stand-still. I know for a fact this is old software, so what do they need to do? Should I refer them to TSB 22-2404?

Any help is MUCH appreciated... this has been incredibly frustrating.
 

rugedraw

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Any chance you could look up my Truck? '21 Lariat Powerboost.

VIN: 1FTFW1ED8MFB04068

I bought the truck stuck on 1.7.1, took it to the dealer, and they replaced the APIM. SYNC Version now reads 21146_PRODUCT, revision 145, and has not updated since the new APIM was installed a month ago. Took it to the dealer today, and they said the software shows as "up to date" on their end and they are at a stand-still. I know for a fact this is old software, so what do they need to do? Should I refer them to TSB 22-2404?

Any help is MUCH appreciated... this has been incredibly frustrating.
From what I can see, they did it right. New APIM went in on 9/15 and they did the PMI. The problem now is not your truck, but Ford's crappy OTA process. Just because your truck can get updates, does not mean you will get them right away. There is no rhyme or reason as to how updates are sent, which is why many of us decided to do what we had to do to update the truck ourselves.
 

SpaceWhiteG14

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Ouch. Sorry, but the news for you is no bueno. Your truck is on Sync 20301 and has not recorded an OTA in 2 years. Without dealer intervention, you will not get any updates. You need to make an appt with your dealer and tell them you have not gotten an OTA in two years. They need to manually update your APIM using Ford TSB 22-2404 to get it out of its current state. They will most likely say it won't update and swap it out with a new one. Once they do that, you will be very behind on updates, but you will at least be able to get them and get caught up one day.

Once they get your truck out of where it is now, there is a way you can update it yourself, but we will have to cross that bridge when you get to it.
I figured I would be one of the ones stuck on that version. I appreciate the insight. I did bring my truck to the dealer last week in an attempt to resolve this issue. However, they said their tech couldn’t get the updates to work and that they needed to order a tool for testing/diagnostics.
 

rugedraw

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I figured I would be one of the ones stuck on that version. I appreciate the insight. I did bring my truck to the dealer last week in an attempt to resolve this issue. However, they said their tech couldn’t get the updates to work and that they needed to order a tool for testing/diagnostics.
The "tool" they need are some specific USB cables needed to plug directly into the module to perform the update. I am surprised they took that route instead of ordering a new APIM. Did they give you an appt to go back, or did they leave it in the air?
 

SpaceWhiteG14

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Left it in the air as the service manager (who I know personally) went on vacation he just got back today so I’m gonna give him a call tomorrow and see what movement I can get on the issue.
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