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Rear view camera fix

Jimi

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I dropped my truck off to the dealership, for the black screen fix.I was told it would take up to 6 hrs. Now they're saying it will take another day because it's downloading a lot things and it's going slower than expected. At least I was given a loaner.
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obert

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UGH that long

I wonder what else it's downloading

I need to do mine soon
 

obert

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sounds like most people are dealing with no truck for way longer than dealer first thought.
Maybe I will wait while
 

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F150 John

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My guess is that the update needs a lot of other updates to make work which is why it would take a long time.
 
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Jimi

Jimi

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My guess is that the update needs a lot of other updates to make work which is why it would take a long time.
Yeah they said there was a lot of updates going on. They also said that I have everything updated. I picked it up today. So they had it for a day and a half. I didn't mind because the loaner was a 2025.😁
 

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Borchelt

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Yeah they said there was a lot of updates going on. They also said that I have everything updated. I picked it up today. So they had it for a day and a half. I didn't mind because the loaner was a 2025.😁
Had my 21 PB in yesterday. They did the half shaft replacement, Rear view camera and oil and tire rotation. took about 6 hours.

Sync version now sits at 24127 I think ... Ford Pass is refusing to update the service at this point.
 

PB2021

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Mine was the same. Several modules needed updating to get to the point of installing the back up software. Altogether it was about 4hrs
 

TP2

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I had my 23 PB Lariat 502A in for black screen and it took them 75 days to figure out the software issues. That was a nightmare I hope I don't experience again. I'm taking my truck back in tomorrow for Brake Warning light stays on.
 

vitort

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I dropped my truck off to the dealership, for the black screen fix.I was told it would take up to 6 hrs. Now they're saying it will take another day because it's downloading a lot things and it's going slower than expected. At least I was given a loaner.
Same thing happened to me. Turns out after they update the APIM (the module that handles the camera), a bunch of other modules — including the gateway — also need to update. My truck ended up staying at the dealership for three days while everything downloaded. It’s all working fine now though.
 
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Jimi

Jimi

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I had my 23 PB Lariat 502A in for black screen and it took them 75 days to figure out the software issues. That was a nightmare I hope I don't experience again. I'm taking my truck back in tomorrow for Brake Warning light stays on.
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