New 2024 King Ranch Issues from Granger Ford

[athenslb57]

@BarryT82 I may have missed this but did this truck go to @Granger Ford first and then be delivered to you? Or was it shipped directly from the factory to you?
If this went to Granger and they flipped it to you then I would tell Granger that you are shipping the truck back to them and expect reimbursement and they have 30 days to repair all of the issues or get you another truck.
Someone in my Mustang club ordered a Mustang years ago and it came with all of the factory wraps in place. It did not have any dealer prep completed so I'm wondering if that's how this was ordered and delivered?

Granger first. It cannot go from factory to consumer.

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[JJSnell]

Granger first. It cannot go from factory to consumer.

Ok so in the case of my friend with the Mustang, did she just request no dealer prep and have it flipped to her?
To this day it's still sitting in her garage with the same factory wraps floor and seat covers. It's the 2nd 2005 GT off the assembly line.

 

[athenslb57]

Ok so in the case of my friend with the Mustang, did she just request no dealer prep and have it flipped to her?
To this day it's still sitting in her garage with the same factory wraps floor and seat covers. It's the 2nd 2005 GT off the assembly line.

Most likely. I have seen that a few times before with people who are buddies with their dealer.

 

[HDT05]

After talking to @Pilbeam earlier today I checked some other areas of my truck and found more missing paint in the door jambs and on the back side of all of the doors.

Barry, as I said in a previous post, I STRONGLY recommend you go get an independent report on the paint work as you may find more than you already know......

 

[Buyer2021]

I would tell Granger that you are shipping the truck back to them and expect reimbursement and they have 30 days to repair all of the issues or get you another truck.

IME it's never a good tactic (in business or life in general) to make demands or threats which cannot be followed through. Unsupportable demands and/or hollow threats don't help advance any dispute to resolution; much more often than not they simply exacerbate the problem, at least temporarily sidetracking any legitimate path to dispute resolution.

If one unilaterally ships the vehicle to Granger they are under no obligation to accept delivery. The stated expectations and performance demands have no force or effect in law or under any of the terms of the various purchase and financing agreements relating to warranty claims or dispute resolution.

It's just not prudent to say things that make one look like a fool, ever.

 

[JJSnell]

As a business owner and a person who signs multiple, multiple, multiple contracts. I'm very familiar with how mighty the 'pen is versus a sword.'
Unfortunately there are times where strong words are needed and used and I have done it many times before probably 95% of the time ending in our favor. Each of which could be followed up with legal litigation for in today's world social post reviews. None of which end up good for the dealer or entity receiving the complaint.
This is a factory defect that should have been caught at the dealership and it wasn't. Grainger telling the customer to take the car somewhere else and get it fixed so it will be repaired is an option but not an acceptable one. At least in my opinion.
Unfortunately the purchaser should have taken advantage of the 3-day return that most States have (not sure about his state WV).
I appreciate your innuendo but I am not where I am today because I "look like a fool' with empty threats.

 

[Larrymoe]

If this went to Granger and they flipped it to you then I would tell Granger that you are shipping the truck back to them and expect reimbursement and they have 30 days to repair all of the issues or get you another truck.

And if Granger tells him to get bent?

 

[JJSnell]

And if Granger tells him to get bent?

Call your lawyer. Sorry to the OP but the truck looks horrible and this is unacceptable.

 

[Larrymoe]

Call your lawyer. Sorry to the OP but the truck looks horrible and this is unacceptable.

And if Granger has included in their fine print wording to avoid any liability in just such an occurrence?

 

[JJSnell]

And if Granger has included in their fine print wording to avoid any liability in just such an occurrence?

Holy crap dude are you okay? Want to finish your cup of coffee before you keep trolling?

I'm not sure how that verbiage would work exactly maybe something like this:
"We deny and refute any liability of quality assurance and quality inspection after receiving an automobile from the factory and releasing it to our customers. During dealer prep we try with as much ambition and tenacity to do has little work as possible and make sure that any flaws that are apparent to the naked eye remain that way when releasing the product to our customer."

 

[Larrymoe]

Holy crap dude are you okay? Want to finish your cup of coffee before you keep trolling?

I'm not sure how that verbiage would work exactly maybe something like this:
"We deny and refute any liability of quality assurance and quality inspection after receiving an automobile from the factory and releasing it to our customers. During dealer prep we try with as much ambition and tenacity to do has little work as possible and make sure that any flaws that are apparent to the naked eye remain that way when releasing the product to our customer."

I'm perfectly fine. Just saying that a business entity that deals frequently in these kind of transactions has probably thought out this very possibility and has already covered their ass.

 

[Buyer2021]

... I am not where I am today because I "look like a fool' with empty threats.

Yet you suggest that the OP make an "empty threat"?

Call your lawyer. Sorry to the OP but the truck looks horrible and this is unacceptable.

Maybe that's where this ends up.

The OP has clearly been very diligent in identifying 'defects' in their vehicle.

Before counseling the lawyer call, one might wonder if they've been similarly diligent in identifying the terms and conditions relating to defects, warranties, and dispute resolution in the various agreements between themself and Ford (the vehicle warranty is an agreement between the consumer and Ford) and pursued those remedies as provided in those agreements ? Most likely that will be one of the first questions any lawyer will ask when approached with this problem.

 

[Buyer2021]

And if Granger has included in their fine print wording to avoid any liability in just such an occurrence?

Just FYI / FWIW here's some not-so-fine print that's typical of all vehicle purchase agreements:

The above happens to be excerpted from my Purchase Agreement with Granger Ford, an easy to read and understand 2-page document. IMO there's no 'gotchya' aspect to that clause, it's explicit and clear.

BTW, this document was signed by myself and the dealer after I inspected the truck on the day of in-person delivery. It is indeed a pity that the OP, who doubtless signed a similar document remotely, elected to forego their opportunity to inspect and accepted delivery sight unseen. Heed that lesson, folks, or be prepared to accept the risks attendant.

 

[Larrymoe]

Just FYI / FWIW here's some not-so-fine print that's typical of all vehicle purchase agreements:

The above happens to be excerpted from my Purchase Agreement with Granger Ford, an easy to read and understand 2-page document. IMO there's no 'gotchya' aspect to that clause, it's explicit and clear.

Thank you for posting that.

 

[YabbaDabbaDo]

FYI followers can ignore the curly troll by simply left clicking on his user name>ignore

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