New 2024 King Ranch Issues from Granger Ford

[Parthery]

I could go for a baby Dmax....28 MPG and a 9K towing capacity is awfully appealing.

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[jhelrey]

The only winner in all of this is the body shop who painted your truck. They made $, and they won't have to worry about any warranty issues.

 

[jhelrey]

What did you end up buying? Were you compensated for some of the BS, etc?

 

[BarryT82]

What did you end up buying? Were you compensated for some of the BS, etc?

I bought a used 2024 Platinum Powerboost.
No, they didn’t offer any compensation, but I basically had a vehicle that cost me days off work and the cost of shipping for 7 months of use.

 

[2Lazy2P]

The end of the long and winding road—where patience met perseverance!

 

[Billflangjr]

I purchased a new 2024 F-150 King Ranch on 9/16 that I special ordered in April from @Granger Ford in IA. I had the vehicle shipped to my house in WV and shortly after getting it I discovered numerous paint defects from the factory. The top of the cab has dirt/bubbles in the sealant along the channels causing the paint to peel, there are areas that weren’t painted on the top along the channels, the fuel door has paint issues, the tailgate has transparent spots in the paint in numerous spots, the back of the bed between the cab wasn’t painted, there’s a blob of something that was painted over on the wheel well, the passenger side front seat leather is peeling, and the frame for the seat cushion on the same seat is bent. When it was delivered I found a screw on the passenger side rear wheel well rock guard barely threaded into the speed nut. I took it to a dealership to get the seat checked out and when comparing my truck to new trucks on the lot I’m seeing that their trucks are painted in the areas that mine isn’t. I’ve contacted Ford and the selling dealership. They want me to go to local dealerships to get estimates for warranty claims. I’ve been to three dealerships and two independent shops to get estimates or trying to file warranty claims. The local Ford body shops can’t get to the paint work until January-February of next year due to a backlog of recall work on Ford Escape’s. One dealership told me that they wouldn’t do warranty work on my truck because I didn’t purchase it from them. This purchase has been a nightmare and I regret ever ordering it. If you order a truck inspect it in person and don’t complete the paperwork until you’ve done so. Granger hasn’t done anything to help me out with these issues. I’ve emailed, called, and left messages for Zach, but he won’t respond.
https://photos.app.goo.gl/vRYaxxZuh8UgBEbU7

Man thats a real Bummer! Get on the List to have it fixed, here in Florida the Ford Dealer's do a Really great job of painting work. Maybe they will have a opening

 

[asinop]

Wow! Reading this thread made me feel better about my few delivery issues! Best of luck with your replacement truck.

 

[Billflangjr]

Man thats a real Bummer! Get on the List to have it fixed, here in Florida the Ford Dealer's do a Really great job of painting work. Maybe they will have a opening

What ever happened about your paint on your Truck? They fix it ?

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