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Jesse-Infotainment

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Ford is screwing the guy that did the BCM update and took it to the dealer. I was supposedly talking to a Ford engineer but he must not be.. or if he is he screwed the guy because Ford engineering said they wont cover the warranty repair. SO there you go guys. Be careful because even when its fords fault they will screw you. Disgusting. I had to fix it for a Ford dealer this weekend. If it wasnt for one of the members of the forum I would have told them to get bent. Let engineering fix it. Like so many times they have left people screwed. Im so pissed right now. To top it off the guy they are screwing is a Ford employee.

What a freaking joke. Ford is running themselves into the ground.

I want to add . can you think of the guys I have helped.. with the screen issues from Bad OTAs.. the guys that got their trucks back with non working features the dealers told them nothing the can do.. This just is beyond the most stupid situation I have ever heard. How do you void a warranty for an Update done through FDRS. So with that thinking the guys that had bad updates that messed up their screen from a bad update then would those be voided? I have never really said how many people i have helped but I think you guys have an idea.. its a lot. Can you imagine for a moment what kind of mess Ford would have had we not undertaken the whole FDRS process. The blueCruise OTa process was a disaster. The 21G01 Process was a disaster. I have never seen such absolute insanity. Well be careful guys. I am glad I fixed the ones I did. The dealers and apparently Ford doesnt have a clue.

They are threatening the guy.. they say they won't even put the truck back together until they get paid. Ford has become the mafia. SO extort the poor guy while he is down and they only ever care if you have some huge following online then man they snap to> If you are a celebrity they get you fixed up. Poor normal guys nah.. who cars they dont have enough followers to care.
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RickBullotta

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Ford is screwing the guy that did the BCM update and took it to the dealer. I was supposedly talking to a Ford engineer but he must not be.. or if he is he screwed the guy because Ford engineering said they wont cover the warranty repair. SO there you go guys. Be careful because even when its fords fault they will screw you. Disgusting. I had to fix it for a Ford dealer this weekend. If it wasnt for one of the members of the forum I would have told them to get bent. Let engineering fix it. Like so many times they have left people screwed. Im so pissed right now. To top it off the guy they are screwing is a Ford employee.

What a freaking joke. Ford is running themselves into the ground.
That's shameful. What if it was an indy repair shop? Would they treat them differently? Let's not forget who maintains FDRS, the software and the configuration of which updates are needed for which truck - that is 100% Ford. They released a buggy update that is bricking trucks. They should absolutely fix it under warranty. The guy used a Ford supported tool to install Ford built and recommended software. Let's see what @Ford Motor Company has to say....
 

BlackSheep

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I noticed in FRDS that they released an update for the wireless accessory charger. Does anyone know what it addresses? I hope they improved wireless charging with the iPhone.
I updated the wireless charging module using FDRS to address the iPhone MagSafe changing issues. My first impression is that it has helped. The phone didn’t disconnect constantly and it didn’t get hot.
 

BlackSheep

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Ford is screwing the guy that did the BCM update and took it to the dealer. I was supposedly talking to a Ford engineer but he must not be.. or if he is he screwed the guy because Ford engineering said they wont cover the warranty repair. SO there you go guys. Be careful because even when its fords fault they will screw you. Disgusting. I had to fix it for a Ford dealer this weekend. If it wasnt for one of the members of the forum I would have told them to get bent. Let engineering fix it. Like so many times they have left people screwed. Im so pissed right now. To top it off the guy they are screwing is a Ford employee.

What a freaking joke. Ford is running themselves into the ground.

I want to add . can you think of the guys I have helped.. with the screen issues from Bad OTAs.. the guys that got their trucks back with non working features the dealers told them nothing the can do.. This just is beyond the most stupid situation I have ever heard. How do you void a warranty for an Update done through FDRS. So with that thinking the guys that had bad updates that messed up their screen from a bad update then would those be voided? I have never really said how many people i have helped but I think you guys have an idea.. its a lot. Can you imagine for a moment what kind of mess Ford would have had we not undertaken the whole FDRS process. The blueCruise OTa process was a disaster. The 21G01 Process was a disaster. I have never seen such absolute insanity. Well be careful guys. I am glad I fixed the ones I did. The dealers and apparently Ford doesnt have a clue.

They are threatening the guy.. they say they won't even put the truck back together until they get paid. Ford has become the mafia. SO extort the poor guy while he is down and they only ever care if you have some huge following online then man they snap to> If you are a celebrity they get you fixed up. Poor normal guys nah.. who cars they dont have enough followers to care.
It makes me question updating my truck if they are not going take ownership for their mistakes. I thought Ford had to prove he did something wrong to cause the issue under right to repair.
 

Snakebitten

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It makes me question updating my truck if they are not going take ownership for their mistakes. I thought Ford had to prove he did something wrong to cause the issue under right to repair.
I get where you are coming from. But I came to the conclusion a ways back that this is MY truck. I'm the one who paid for it and I'm the only one who is vested in its daily use. Letting circumstances, that I ain't happy about, corner me into being reluctant to update a module that improves my truck? I can't let Ford or a dealership have that veto over my truck.

Fortunately I'm not that vulnerable since the collective, this forum, means I'm taking a calculated risk. And honestly, the risk that I will brick a module and have Ford be stupid about it is still less than the risk of driving the truck daily on the same roads as Facebook drivers. Lol

I do admit that I won't likely ever be the first to update the latest update though. I'll be watching from the grandstands until all looks reasonably safe. :)
 

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imnuts

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I would tell the dealership that if it's my problem, then replace the BCM and fix it. See how many modules Ford and the dealer want to go through before it's no longer a "customer induced problem"...
 

Jesse-Infotainment

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I would tell the dealership that if it's my problem, then replace the BCM and fix it. See how many modules Ford and the dealer want to go through before it's no longer a "customer induced problem"...
Replacing the BCM will result in another dead BCM. It will attempt to load the same bad update and brick. So it will be funny to see them try. Honestly if they released a good update it would take however long it takes to load the files. Problem is they still haven’t released a good update. The BCM is able to be fixed with the correct package . Just wait and see what happens. Ford has a history of bad updates though. Look at all the bad screens after the OTAs. I had to help each and everyone of those . That doesn’t include the people that have no idea about this forum.
 

Ajzride

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Replacing the BCM will result in another dead BCM. It will attempt to load the same bad update and brick. So it will be funny to see them try. Honestly if they released a good update it would take however long it takes to load the files. Problem is they still haven’t released a good update. The BCM is able to be fixed with the correct package . Just wait and see what happens. Ford has a history of bad updates though. Look at all the bad screens after the OTAs. I had to help each and everyone of those . That doesn’t include the people that have no idea about this forum.
Pay the bill on a CC. As soon as he has the truck back dispute it with the CC company. To deny a warranty claim ford has to prove you did something incompetent or wrong. Using FDRS in the prescribe manner will not stand up to that. It logs every click, and that will come back to haunt them in this case.
 

Jesse-Infotainment

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here is a thread about the CSP related to the BCM update

https://www.f150gen14.com/forum/thr...ded-tailgate-opening.10725/page-2#post-249783

So people will be trying to take their trucks in for this. This thread started in May it seems. SO anyone that was thinking the BCM update isnt ready to install or shouldnt be installed because there isnt anything pertaining to it. Well Id say there is. Its showing in peoples FordPass and the OP had a letter since MAY!
 

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Pay the bill on a CC. As soon as he has the truck back dispute it with the CC company. To deny a warranty claim ford has to prove you did something incompetent or wrong. Using FDRS in the prescribe manner will not stand up to that. It logs every click, and that will come back to haunt them in this case.
The credit card company would have a good argument that putting a charge on a card with the pre-existing intention not to pay is fraud.
 

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Ajzride

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The credit card company would have a good argument that putting a charge on a card with the pre-existing intention not to pay is fraud.
Why do you want to bring logic and common sense into to this?

Ford doesn’t seem to be interested in it anyways.
 

JEB

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Why do you want to bring logic and common sense into to this?

Ford doesn’t seem to be interested in it anyways.
So the solution is to get the guy in trouble with his credit card company? Hasn’t he already been screwed enough? Ford wouldn’t be the one suffering. It would turn a fight with Ford into a fight with his creditors, who did nothing wrong.
 

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So the solution is to get the guy in trouble with his credit card company? Hasn’t he already been screwed enough? Ford wouldn’t be the one suffering. It would turn a fight with Ford into a fight with his creditors, who did nothing wrong.
No, I was trying to admit you were right in a humorous way, guess the tone didn’t traverse the internet very well.
 

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here is a thread about the CSP related to the BCM update

https://www.f150gen14.com/forum/thr...ded-tailgate-opening.10725/page-2#post-249783

So people will be trying to take their trucks in for this. This thread started in May it seems. SO anyone that was thinking the BCM update isnt ready to install or shouldnt be installed because there isnt anything pertaining to it. Well Id say there is. Its showing in peoples FordPass and the OP had a letter since MAY!
Unfortunately, Ford has protected itself, even though it released bad software. Letters and FordPass notices were affirmatively pushed out only to people who experienced tailgate releases in the past, went in for a fix, and continued to experience problems. Not everyone got these notices. And the notices themselves only said to expect a fix sometime in late Q3, not that it was ready for install. In fact, the notices said just the opposite—that the preparations were still underway and that they’d get another notice when everything was good to go:

“Ford Motor Company is finalizing repair instructions and working closely with its suppliers to produce parts for this repair. When the repair instructions and parts become available, Ford Motor Company will notify you via mail letting you know that if you are experiencing unintended tailgate opening to schedule a service appointment with your dealer. This is anticipated to be available late in the 3rd quarter of 2022.”

https://static.nhtsa.gov/odi/tsbs/2022/MC-10214132-0001.pdf. I’m not aware of anyone getting that second “bombs away” notice to make an apointment to come in for a fix. So, Ford has unfortunately—but cleverly—left itself with the defense that even though it released bad software, anyone who applied it jumped the gun. Ford was negligent, but not stupid.
 

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https://static.nhtsa.gov/odi/tsbs/2022/MC-10214132-0001.pdf. I’m not aware of anyone getting that second “bombs away” notice to make an apointment to come in for a fix. So, Ford has unfortunately—but cleverly—left itself with the defense that even though it released bad software, anyone who applied it jumped the gun. Ford was negligent, but not stupid.
I just received a notice yesterday that parts are now available for 21M08. I'm not experiencing the issue but received the notice.

Edit: attached some potato quality pics of the notice

Ford F-150 ECU module programming guide using FDRS 1


Ford F-150 ECU module programming guide using FDRS 2
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