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2021 Job 1 Trucks that aren't getting updates

JEB

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There could be some minor priority updates you haven't gotten yet, but nothing you need to worry about if your truck is at Sync 22293. You're good to go.
22293 on the Sync screen shows up as 22294 on the server (PTS and Ford.com) for everyone. It’s a bug.
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rugedraw

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22293 on the Sync screen shows up as 22294 on the server (PTS and Ford.com) for everyone. It’s a bug.
Yea, I know. I use them interchangeably. Lol
 

adt1982

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I've been stuck here since November. How far behind am I for a 2021 job one?

Ford F-150 2021 Job 1 Trucks that aren't getting updates 1681253518570
 

ibgregr

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@rugedraw - can you please give my VIN a quick look...I'm another one on 3.5.2 since Oct '22

1FTFW1ED7MFB93387

Thanks!
 

woopig_sooie

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Woohoo! You just made my day with this news! Thanks for the info and for all the help you bring on this forum!
I picked up my truck yesterday from the dealership and now have full screen CarPlay and Alexa enabled! Not sure if they did any other modules or updates, but I’m happy to report that my dealership seems to be willing to help in these situations.

In case it helps others…I do have the premium care warranty which might be part of the reason they helped me out, and I had screenshots from the MyFord chat showing where they told me my OTAs were not installing properly.
 

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12Lariat21

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My question to group is, will FordPass ever update from the updates that I installed with FDRS?

I was on 22177 Rev.473 updated it to get to 22293 Rev.610 (Completed March 04, 2023)

FordPass still shows my last update was Nov, 2022 with the POPA update.
Will this just be stuck this way until (if ever) Ford sends out another update to my truck? or did I miss something in FDRS to get this synced.

Doesn't really bother me, just curious.
 
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JEB

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My question to group is, will FordPass ever update from the updates that I installed with FDRS?

FordPass still shows my last update was Nov, 2022 with the POPA update.
Will this just be stuck this way unitl (if ever) Ford sends out another update to my truck? or did I miss something in FDRS to get this synced.
No to the first. Yes to the second, or until the notice eventually expires, whichever occurs first.
 

rugedraw

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I've been stuck here since November. How far behind am I for a 2021 job one?
No OTA history in the past 60 days so I don't know what your last OTA was, but based on your Sync version, you are a bit behind. Do you remember the last update you got?

@rugedraw - can you please give my VIN a quick look...I'm another one on 3.5.2 since Oct '22

1FTFW1ED7MFB93387

Thanks!
3.5.3 was sent to your truck twice and it failed to download the files it needed both times before the update timed out. Very common issue with this update.
 

mrnavy2

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It’s been awhile since I had my VIN CHECKED. Could someone please check it for me. Thank you, Steve.
1FTFW1E57MFB32033
 

rugedraw

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It’s been awhile since I had my VIN CHECKED. Could someone please check it for me. Thank you, Steve.
1FTFW1E57MFB32033
No OTA's since 3.5.3 failed back in February, but you updated yourself so you should be up to date.
 

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mrnavy2

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adt1982

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The last update I had was the one to the 22177 back in October or November. At this point I think it may time to bite the bullet and use FDRS myself.
 

HawkeyeOD

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rugedraw, are you still checking VINs in this thread? Curious to see what mine says now. I took my truck in with a complaint about Sync a little over a month ago now. Of course they didn’t find anything. Or do anything really. But after I took it in, the updates apparently went from 2.7.4 to 2.7.3. I even got notified on my phone through FordPass. Seems odd.


1FTFW1E82MFB15232
 

rugedraw

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rugedraw, are you still checking VINs in this thread? Curious to see what mine says now. I took my truck in with a complaint about Sync a little over a month ago now. Of course they didn’t find anything. Or do anything really. But after I took it in, the updates apparently went from 2.7.4 to 2.7.3. I even got notified on my phone through FordPass. Seems odd.


1FTFW1E82MFB15232
Yes, I am. I was out of town over the weekend, but I'm back.

Your truck is behind on updates. You were sent 2.7.3 mid-march, but it failed the same day due to error code "ecuId":"1824". I have seen that code several times, but not sure what it means. The fact that you are getting updates is good, but Ford does not push out those old updates often, so hopefully the next time you get it, you have better luck.
 

Efalcon80z

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Anyone know what this update is for. I believe I am at 3.5.3. See Picture:

Ford F-150 2021 Job 1 Trucks that aren't getting updates 1681822903724
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