Request VIN Lookup Thread

[rugedraw]

Hello!

I had the Sync module replaced several months ago and was told to finish the updates at home via Wifi. I have never received an OTA, which is what led me to the dealer for a replacement in the first place.

I find it odd that my sync says “saved f-150” in the screen when I start the truck now.

Either way, looking for OTA information.

1FTEW1EP6MKE01191

Thanks for the help!

Post a pic of your "about sync" screen on your touchscreen so that @Jesse-Infotainment can take a look. It does not seem like the dealer was able successfully PMI the new APIM they installed. They tried twice and it failed both times. They also tried to update the APIM and that failed. With what I can see and my knowledge, I cannot tell if the APIM is properly configured to your truck or not. It goes well beyond my scope of knowledge.

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[Jesse-Infotainment]

Lead tech is saying the updates are not going through and they think it needs a new apim but need to run a zillion more test before they can order. A

Lead tech says the updates won't take. He said he thinks it needs a new apim (we all know it does) but he said he needs to run a zillion more tests in order for it to be covered under warranty. Going on more than 2 weeks now. Paid a fortune for my truck. Doesn't seem right

You need a new apim

The only other option is to drive around a month or so with an update in your truck waiting for it to kick off.

They should know they need to replace the apim as soon as the about sync screen is blank

That is so well know by now and to hear dealers still struggling and bullshitting they need to run a zillion tests is impressive its so stupid.

There are no test to run.

 

[Jolagues]

Just bought a used 2021 xlt pretty sure it has the complicated tsb issue I have found here and I other places can someone please look up my vin and let me know how bad off I am. I live in a pretty small town trying g to decide if I should take it to tlocal dealer or the bigger dealer down the road. Or buy the mongoose and do it myself. I would love to have the mongoose going forward but that’s a pretty steep price tag.

1FTFW1E50MKD27317

 

[Agavi807]

You need a new apim

The only other option is to drive around a month or so with an update in your truck waiting for it to kick off.

They should know they need to replace the apim as soon as the about sync screen is blank

That is so well know by now and to hear dealers still struggling and bullshitting they need to run a zillion tests is impressive its so stupid.

There are no test to run.

Well after annoying them enough, they ordered a new apim lol.

 

["Steve"]

update check, please and thank you. 1FTFW1ED8MFB55506

 

[rugedraw]

Just bought a used 2021 xlt pretty sure it has the complicated tsb issue I have found here and I other places can someone please look up my vin and let me know how bad off I am. I live in a pretty small town trying g to decide if I should take it to tlocal dealer or the bigger dealer down the road. Or buy the mongoose and do it myself. I would love to have the mongoose going forward but that’s a pretty steep price tag.

1FTFW1E50MKD27317

Your truck does not seem to have ever recorded an OTA. It is on the same software from 2020 it was built with on January 2021. Getting the truck out of OTA limbo can be challenging for someone new to this. If you can get your dealer to get you past the current state it is in, the rest of the updates will be easy (but time consuming) to do. I would try the dealership route first and tell them your truck has never gotten an update and refer to TSB 22-2404.

You could always get on the list to borrow one of my Mongooses if you don't want to spend the money on getting one.

 

[Jolagues]

Your truck does not seem to have ever recorded an OTA. It is on the same software from 2020 it was built with on January 2021. Getting the truck out of OTA limbo can be challenging for someone new to this. If you can get your dealer to get you past the current state it is in, the rest of the updates will be easy (but time consuming) to do. I would try the dealership route first and tell them your truck has never gotten an update and refer to TSB 22-2404.

You could always get on the list to borrow one of my Mongooses if you don't want to spend the money on getting one.

Thanks that is what I suspected I have an appt on the 28th at the dealer. but wanted to confirm where I actually was at the moment.

 

[rugedraw]

update check, please and thank you. 1FTFW1ED8MFB55506

OTA-wise, nothing since 3.5.4. You truck is showing Sync 23031 now. I see an APMI PMI procedure was done to your truck not too long ago as well as a GWM update. Did the dealer swap out your APIM?

 

[rugedraw]

Thanks that is what I suspected I have an appt on the 28th at the dealer. but wanted to confirm where I actually was at the moment.

They will most likely fail at fixing the current APIM and replace it with a new one.

 

["Steve"]

OTA-wise, nothing since 3.5.4. You truck is showing Sync 23031 now. I see an APMI PMI procedure was done to your truck not too long ago as well as a GWM update. Did the dealer swap out your APIM?

they did. i did gwm i think a few days later. i dont think i have anything pending in FDRS, but saw another 21 pb get some stuff recently, mightve been old, but i thought i would ask. just trying to be vigilant when the next round comes in. not convinced its fixed. im not a betting man, but im nearly certain she'll brick again in the future with an apim update.

 

[ColoradoHunter]

they did. i did gwm i think a few days later. i dont think i have anything pending in FDRS, but saw another 21 pb get some stuff recently, mightve been old, but i thought i would ask. just trying to be vigilant when the next round comes in. not convinced its fixed. im not a betting man, but im nearly certain she'll brick again in the future with an apim update.

Steve, when did you get 3.5.4? I got it on 6/27. I didn't get the next one, 4.2.1 till 7/5, still waiting on 4.2.2.

 

[Helihawkins]

1FTFW1E82MKD49667

FDRS screenshot would be greatly appreciated! Thanks!

Do PCM updates happen OTA or are they FDRS only?

 

["Steve"]

Steve, when did you get 3.5.4? I got it on 6/27. I didn't get the next one, 4.2.1 till 7/5, still waiting on 4.2.2.

i swear i did my 3.5.4 manually and then it got rolled back or something. i remember doing a round of updates quite a while back where i think i forced full screen through 3.5.4, but then sometime later got an update from ford that more or less said, "you might have already had this update before, we're just making sure". it was kind of weird. but shoot that was many months ago. i'm on 4.2.4 i want to say?

 

[rugedraw]

1FTFW1E82MKD49667

FDRS screenshot would be greatly appreciated! Thanks!

Do PCM updates happen OTA or are they FDRS only?

I don't have FDRS, but the PCM can be updated via the OTA process.

 

[mwf5888]

Can someone please check my VIN. I received 4.2.4 on May 31. Is that the lastest? I thought I read that there were some 4.5.x updates.

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