Woah, didn't think I'd see those sets of words lumped together post them ghosting one of their customers after shipping them a wholly unsatisfactory vehicle.Some dealers do pass-through the price protection they get (e.g. Granger Ford), some less-than-honorable dealers don't (and keep any windfall), that's a function of the agreement between the customer and the dealer.
Fair enuf, you're entitled to your opinion regarding that complicated saga which is totally unrelated to the subject of this thread, the context of my words, and the point of my post.Woah, didn't think I'd see those sets of words lumped together post them ghosting one of their customers after shipping them a wholly unsatisfactory vehicle.
Economy has been poo for over a year, and while things are shaken up right now, the same factors that have been bankrupting dozens of large corporations are still present plus consumer sentiment is dropping. The global economy as a whole is pretty bad too which also drives less fuel consumption, less vehicles, ships moving, etc... causes prices to plummet. Plus russian oil may soon be on the public market again.Inb4 closed.
Things will get extra spicy around here when fuel prices shoot back up in a few weeks.
Just a correction. They did not ship anyone anything. They do not ship vehicles to customers. It is the buyers responsibility to get the vehicle from the dealership. This is where some of the breakdown occurred. Not all but some and it cannot be ignored in fairness.Woah, didn't think I'd see those sets of words lumped together post them ghosting one of their customers after shipping them a wholly unsatisfactory vehicle.
I'm not sure I follow; the fact that the customer arranged the shipping instead of Granger arranging it changes what in regards to the fact that they released a truck that was in such bad shape that the factory shouldn't have even released it? Granger should never have allowed the truck to be taken off the lot; it's not like they saw the damage, told the buyer, and he absolutely insisted on them releasing the damaged truck to the shipper he hired.Just a correction. They did not ship anyone anything. They do not ship vehicles to customers. It is the buyers responsibility to get the vehicle from the dealership. This is where some of the breakdown occurred. Not all but some and it cannot be ignored in fairness.
The change is that this customer showed up at the dealership and accepted that vehicle. Maybe it was him in person, maybe it was his friend, maybe it was some agent acting on his behalf, it does not matter. From any dealership perspective someone came and took possession of the truck and left. Just like I did too.I'm not sure I follow; the fact that the customer arranged the shipping instead of Granger arranging it changes what in regards to the fact that they released a truck that was in such bad shape that the factory shouldn't have even released it? Granger should never have allowed the truck to be taken off the lot; it's not like they saw the damage, told the buyer, and he absolutely insisted on them releasing the damaged truck to the shipper he hired.
I see your point there about someone taking the vehicle.The change is that this customer showed up at the dealership and accepted that vehicle. Maybe it was him in person, maybe it was his friend, maybe it was some agent acting on his behalf, it does not matter. From any dealership perspective someone came and took possession of the truck and left. Just like I did too.
Now I know if I have some issue once I take possession, it will most likely be a warranty issue. I am 1100 miles from the dealership so it will be on me to find somewhere to have it done close to home. My option to refuse the vehicle and not take possession was lost when I, or someone on my behalf, picked it up. I could have said I am not accepting this vehicle and gone back home and we could have sorted it out. I could have said just cancel the whole thing never taking possession, and that would have been a very different scenario.
This doesn't absolve Granger from some responsibility, and they should have done better prepping but if you read that thread there was conversation about the issues before the post. It sounds like the OP was not happy about the reply or options and then came here.