Update Not Completed

[fatbassman]

I'm a little confused by this (pic)

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[fordtruckman2003]

Update didn't complete, probably low battery.

 

[rugedraw]

"Not complete" means the OTA failed for some reason. I can check why with the VIN, but it's a moot point now. Nothing you can do but wait for it to be resent.

 

[bmac]

Found this thread after seeing this in my software update menu. Ironic as I’m sure a low state of charge is why it failed… my auto start stop has stopped working despite a ~1 year old H8 AGM battery from Costco.

Hooked up the charger and it initially read a pretty low SOC of 12.1 volts.

Will updates resume pretty quickly after charging up the battery or will a FDRS session be needed to kick things back into gear?

 

[rugedraw]

Found this thread after seeing this in my software update menu. Ironic as I’m sure a low state of charge is why it failed… my auto start stop has stopped working despite a ~1 year old H8 AGM battery from Costco.

Hooked up the charger and it initially read a pretty low SOC of 12.1 volts.

Will updates resume pretty quickly after charging up the battery or will a FDRS session be needed to kick things back into gear?

That is a TCU update that will install while the truck is running so SoC is not relevant. It most likely failed due to some server error on Ford's side. Message me the VIN and I can check, but if is says not completed, you gotta wait for it to be resent.

 

[rugedraw]

@bmac This update was sent to you on 10/4 and canceled by the server, and then sent to you 5 times on 10/23 and it was canceled by the server all 5 times. It happened to me once at the end of September with this same update were it was canceled, so I did it FDRS. Not sure this is happening, but you are not missing out on anything of substance by not having this, so I would not stress it.

 

[bmac]

@rugedraw Interesting. It had been at the dealership the past couple of weeks due to broken axle bolt. I actually picked it up later that night on 10/23. I bet the truck was turned on and off in very short increments throughout the day by the Ford tech.

 

[rugedraw]

@rugedraw Interesting. It had been at the dealership the past couple of weeks due to broken axle bolt. I actually picked it up later that night on 10/23. I bet the truck was turned on and off in very short increments throughout the day by the Ford tech.

Hard to say if that had anything to do with it, but I would say no and the problem lies on Ford's side.

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