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Gord0

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Several people have changed old reviews.
A few hundred are totally new reviews including mine. A bunch of one star reviews were already there last week though so the overall rise in one star reviews isn't huge.
When I looked last week just after this released there were just over 100k reviews. There's now 105k. Rating went from 4.1 to 3.9. I don't care if people changed their review, or left new, but the math works out to around 5k 1 star in less than a week.
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Boyk1182

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Are you sure it's not an EV? Maybe it just needs to be changed! ?

But seriously, try this as a test. push the lock or unlock button on the Explorer and see if it updates on DTE and maybe location.

Is HAL doing the same as the Explorer?
You’re a genius! If you unlock and lock from the app, it updates and you get a current tire pressure reading.
 

fordtruckman2003

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This is only time I've seen generic support mention possibly adding features back, and this was before the recent update. ?
.
Ford F-150 Newly Designed FordPass 5.0 App®: What to Know Screenshot_20240530-212700
 

powerboatr

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Are you sure it's not an EV? Maybe it just needs to be changed! ?

But seriously, try this as a test. push the lock or unlock button on the Explorer and see if it updates on DTE and maybe location.

Is HAL doing the same as the Explorer?
No change
The antenna is going to fail ??

Ford F-150 Newly Designed FordPass 5.0 App®: What to Know Screenshot_20240530_204009_FordPass
 

Gord0

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This is only time I've seen generic support mention possibly adding features back, and this was before the recent update. ?
.
Screenshot_20240530-212700.png
"Deleted features to improve app stability". I didn't have any stability issues on the previous version. I definitely do now
 

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FirstTimeFord

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My lock button worked for the first time just now. I used the remote start for the first time earlier today. Not sure if that had any impact or not, just passing along.
Ford F-150 Newly Designed FordPass 5.0 App®: What to Know 1000004470
 

fordtruckman2003

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Location will work 1 out of every 5 times trying it. Yesterday I was far from truck in another city and hit location and I was surprised when the map instantly popped up. Tested it again several times yesterday and the map never wanted to show for me. It's annoying and the #1 complaint in app store reviews.

Did they limit location function so they can charge money for that tracking service advertised for 2024 models? ??‍♂
 

780

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This is only time I've seen generic support mention possibly adding features back, and this was before the recent update. ?
.
Screenshot_20240530-212700.png
Where did you go to leave this review?

Noticed the AI bot said 'will be adding some new features'. Not reinstating features.

I just want the features back that were deleted.
 

SeanV313

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I am still waiting on @Ford Motor Company to advise what is going on with the FordPass App. They make a declarative post on this forum with enthusiasm, but then fail to provide follow up. How disappointing.
 

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UGADawg96

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I am still waiting on ...... to advise what is going on with the FordPass App. They make a declarative post on this forum with enthusiasm, but then fail to provide follow up. How disappointing.
They don't really engage on this site. They either start treads and don't come back, reply to complaints soliciting a PM to assist, or respond to pictures saying nice truck. That's it that I've seen in the last three years.
 

Eskram

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They don't really engage on this site. They either start treads and don't come back, reply to complaints soliciting a PM to assist, or respond to pictures saying nice truck. That's it that I've seen in the last three years.
I found the response function for the bot on github. :D

Python:
def respond_to_user(message):
  """Responds to a user message with a pre-defined message.

  Args:
      message: The message received from the user (string).

  Returns:
      The bot's response (string).
  """
  # Check if the message contains keywords related to trucks (case-insensitive)
  if any(word in message.lower() for word in ["truck", "trucks"]):
    return "Nice truck!"
  elif "help" in message.lower() and "version 5." in message.lower():
    # Ignore requests for help with version 5.x
    return ""
  else:
    # For other messages, ask for VIN and dealer info in a private message
    return ("Hello! Could you privately message us with your VIN and the name "
            "and location of your Ford dealer so I can look into this"
            "concern? Thank you!")
 

fordtruckman2003

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Where did you go to leave this review?

Noticed the AI bot said 'will be adding some new features'. Not reinstating features.

I just want the features back that were deleted.
Not my review, just one from back in April with generic response from Ford "support."
 
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zacko11288

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Wangchung83

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Lang
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Ford continued on the downhill slide, keep deleting features and expecting us to pay more. See ya Ford I’m looking at getting rid of my 22 Tremor for something I know what I’m paying for and getting. No kore lies, blue cruise no updates, B&O unleashed stinks like BO, no bug shield, and so far behind on OTA that it’s not even worth it anymore. American company taking advantage of their own with no recourse. Thanks for making an app suck worse than the last cutback
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