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Itsjustmd

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To be clear, the 90 seconds was only for the Gear Shift Module update! The rest of them took 13 hours...
Ah yes. I knew what you meant. I've done all the other ones. I could never get the GSM to clear, but if there's an actual update that makes it go away that'd be worth a license to me.
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Jesse-Infotainment

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Here’s a fun one I ran into today and which I’m sure some of you have seen already. Updates that process over usb will fail unless if the TCU is connected to LTE or the APIM is connected to WiFi. Without external connection Sync 4 shows a general USB error.

The security certificate on the USB drive has to authenticate with the servers for the update to succeed.

I ran into this while updating the GWM

We’re still working on a powerboost with a confirmed TCU ethernet disconnect, but we can’t tear the cab apart to get to the GWM until a higher authority gives the green light.

Every indication points at eithernet being disconnected at the GWM or the connector under the centre console. Interestingly, GWM to TCU is the only network that goes to an intermediate connector like that.

One thing I noticed that stood out that relates to that Bronco with a similar issue you guys were talking about a few days ago. Up here our GWM only showed a TCU ethernet disconnected DTC after being updated with FRDS.

So maybe there is a software bug in the GWM that prevents that DTC and explains why some of you have seen it and others haven’t.
The usb does NOT need to have any interaction with online to proceed. THis is not true. I update modules all the time with no tcu at all. THe GATEWAY signs the file with no need for any internet or server authentication. Simply not true.
 

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I am getting everything set up to do this update, but I have a question. Do we install all 4 steps for FDRS, or is it just the first step? Thank you in advance.

Ford F-150 ECU module programming guide using FDRS 1654307893367
 

Airborne_Ape

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The usb does NOT need to have any interaction with online to proceed. This is not true. I update modules all the time with no tcu at all. The GATEWAY signs the file with no need for any internet or server authentication.
Alright, it was just an odd coincidence then. This happened today and is still pretty fresh in my memory. The install process must have been failing for some other reason. The USB update would show the loading animation on the Sync 4 GUI and in its final stages when it got to 14 / 14 it would fault and display a generic USB error. On the third or forth attempt after connecting the APIM to wifi it magically worked without changing anything else. I have no explanation why it happened but that’s the way it played out.

Do you think it could possibly be related to the fact that up until that point the vehicle had never been connected online before? Maybe there was some other process that was stuck?
 
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I am getting everything set up to do this update, but I have a question. Do we install all 4 steps for FDRS, or is it just the first step? Thank you in advance.

1654307893367.png
All you need is the FDRS software—the second link in Step 1.
 

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Alright, it was just an odd coincidence then. This happened today and is still pretty fresh in my memory. The install process must have been failing for some other reason. The USB update would show the loading animation on the Sync 4 GUI and in its final stages when it got to 14 / 14 it would fault and display a generic USB error. On the third or forth attempt after connecting the APIM to wifi it magically worked without changing anything else. I have no explanation why it happened but that’s the way it played out.

Do you think it could possibly be related to the fact that up until that point the vehicle had never been connected online before? Maybe there was some other process that was stuck?
I could see why that set of circumstances would lend to an ahha moment and imply the connectivity playing a role in the success.
I would have bit on it.

But the only reason we could be misled by the surface evidence is because so little IS actually known about what's actually happening in the update process.

Sure wish there was more documentation, even if it was the kind of reading that wouldn't make sense to us mere mortals.
 

Airborne_Ape

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I thought I had a good theory why I encountered what I did, which is clearly wrong. Not having a comprehensive grasp on the problem or solution bugs me, but that just happens sometimes.

Now I’m focusing on what’s remaining. The reason why I updated the GWM in the first was to evaluate if it was brain dead. Now that it’s updated and showing a TCU Ethernet disconnect DTC (which it didn’t previously), I’m directing my attention to the pinpoint test for that line.

Prior to seeing this fault, it was observed the TCU and GWM communicate over CAN while Sync 4’s self diagnostics indicated a TCU disconnect which led us to where we are.

My bet is that it’s a body connector under the centre console but this may turn into a GWM swap depending on how we’re directed to proceed. I won’t have answers for another few days and is better off going in a separate thread since it’s not an FRDS programming issue, but this is where I’m at and your feedback is appreciated.

Ford F-150 ECU module programming guide using FDRS 055F0359-6AE4-46E1-9051-BFD212DAAFA5
 

JEB

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I thought I had a good theory why I encountered what I did, which is clearly wrong. Not having a comprehensive grasp on the problem or solution bugs me, but that just happens sometimes.

Now I’m focusing on what’s remaining. The reason why I updated the GWM in the first was to evaluate if it was brain dead. Now that it’s updated and showing a TCU Ethernet disconnect DTC (which it didn’t previously), I’m directing my attention to the pinpoint test for that line.

Prior to seeing this fault, it was observed the TCU and GWM communicate over CAN while Sync 4’s self diagnostics indicated a TCU disconnect which led us to where we are.

My bet is that it’s a body connector under the centre console but this may turn into a GWM swap depending on how we’re directed to proceed. I won’t have answers for another few days and is better off going in a separate thread since it’s not an FRDS programming issue, but this is where I’m at and your feedback is appreciated.

055F0359-6AE4-46E1-9051-BFD212DAAFA5.jpeg
For kicks, have you tried a clear & retest since bringing the GWM back online?
 

Airborne_Ape

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For kicks, have you tried a clear & retest since bringing the GWM back online?
yes, at least twice, but I don't recall running through the full PMI process yet and don't know if that's necessary in this case.
 
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It does sound like a physical connection problem. What’s the TCU showing? Is it reporting in after a network scan and showing updated software? If so, you might want to check the TCU connections first before pulling apart the console to get to the GWM. Easier to get to behind the rear passenger-side seat.
 

Airborne_Ape

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It does sound like a physical connection problem. What’s the TCU showing? Is it reporting in after a network scan and showing updated software? If so, you might want to check the TCU connections first before pulling apart the console to get to the GWM. Easier to get to behind the rear passenger-side seat.
I checked the TCU connections first because they're easy to access and I knew where it was. The TCU appears to function, reports a proper voltage. I can talk to it in FRDS, but if I'm not mistaken that's all CAN communication though. It's where I got my first glimpse of the Ethernet connection and the 26 gauge hair strands they used. It's so thin I mistook it for a fibre line at first.
 

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I checked the TCU connections first because they're easy to access and I knew where it was. The TCU appears to function, reports a proper voltage. I can talk to it in FRDS, but if I'm not mistaken that's all CAN communication though. It's where I got my first glimpse of the Ethernet connection and the 26 gauge hair strands they used. It's so thin I mistook it for a fibre line at first.
Well that’s scary! Is it at least a cat6?
 

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I checked the TCU connections first because they're easy to access and I knew where it was. The TCU appears to function, reports a proper voltage. I can talk to it in FRDS, but if I'm not mistaken that's all CAN communication though. It's where I got my first glimpse of the Ethernet connection and the 26 gauge hair strands they used. It's so thin I mistook it for a fibre line at first.
Well, if the TCU is up to date and reporting green in FDRS, and you’ve verified the physical connections running to it, I’m out of promising ideas. PMI might be worth trying but I’m skeptical, like you. You might try unplugging and reseating the TCU connections. I have heard of some success with that on the TCU early on.
 
 







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