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2023 F150 Vibration with less than 100 Miles

FX4Lariat274

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I leased a new 2023 F150 SCrew Fx4 with 11 miles back on July 24th. The next day when I had a chance to get it on the highway I noticed a heavy vibration in the seat and a clicking/ticking noise (which I think was from the vibration) from the back of the truck between 55-70mph and it seems to get worse the faster you go. I called the dealer and stated I think its either flat spots (the truck was too new on the lot for that to be an issue I think) or that there was a tire out of balance. Its more vibration than just a minor annoyance but I don't think that the vibration is necessarily bad enough to be a safety issue. I am just worried that something is out of spec that will cause a mechanical failure prematurely. This has turned into a huge ordeal.

I dropped it back off on July 26 for them to balance the tires. This did not fix the issue. So far this is what I have been told they have done:
-Balanced the Tires
-Road Force Balance on all tires
-Replaced tires and wheels
-Replaced rear driveshaft
-Checked CV joints
-Rebuilt Rear End
-Checked drive shaft alignment
-Rebalanced Tires again

Now they are saying that they are ordering a new rear axle and rear end.

I read on another thread that there were some people experiencing a similar issue but the with vibration from the pedals and steering wheel. I did notice a slight vibration in the wheel but it feels more from the rear end. I have also read about a drive shaft hanger not being torqued correctly that could cause vibrations. I made mention to them about the front drive shaft possibly causing the issues after reading other threads as well.

Now my service writer is saying that the tech thinks there is no fixing the truck as they see nothing wrong with it. They can duplicate the issue (or I assume so since I have not driven the truck since I dropped it off 2 weeks ago.) They did say there is not a Lemon Law case as this is just one instance. i dropped it off with 80 miles and it has 260 now so I know they have been driving it to test.

I am unsure of what happens next. I was in the car business for almost 10 years but with GM and their process is a bit different. Is there anything Ford will do if they cant fix it. I know on a GM buyback there is a process but the replacement must come from Dealer stock and the dealer doesn't have another truck like mine. I also think the dealer is trying to fix it so I don't know what good another dealership would do.

Also, now in the app it shows a failure on ABS, Wheel Speed Sensor, Driver Assist and drivetrain module. Since I am getting little feedback, what are the chances something broke in there diag and not saying anything?

I know there are other threads on vibrations but I have not seen one about a vibration from the rear and not the gas/brake pedals. Could all the tires they put on there all be bad, or all bad driveshafts? I'm at a loss.

Also in a separate issue, the day before I dropped it back off at the dealer, I remote started the vehicle from the app and when I came out to the truck the whole thing was shaking hard. I got in and turned it on and the dash lit up with service engine soon and the vehicle would not move out of first gear. I turned the vehicle off and back on again and it seemed to be fine. No codes were thrown.
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gregs150xlt

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WOW! That's a lot of info on a first post without an introduction first! Isn't it customary to say "hello" first, instead of just landing full on with a complaint? ( I get it, people come to forums to complain).
 

Dadofjax

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The dealership says it's "normal" that's Fords way to say we are incompetent.

Don't let the dealership tell you if it's a lemon or not contact a lawyer. Depending on your state the lawyer will only get paid if you get paid.
 

Ford Motor Company

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I leased a new 2023 F150 SCrew Fx4 with 11 miles back on July 24th. The next day when I had a chance to get it on the highway I noticed a heavy vibration in the seat and a clicking/ticking noise (which I think was from the vibration) from the back of the truck between 55-70mph and it seems to get worse the faster you go. I called the dealer and stated I think its either flat spots (the truck was too new on the lot for that to be an issue I think) or that there was a tire out of balance. Its more vibration than just a minor annoyance but I don't think that the vibration is necessarily bad enough to be a safety issue. I am just worried that something is out of spec that will cause a mechanical failure prematurely. This has turned into a huge ordeal.

I dropped it back off on July 26 for them to balance the tires. This did not fix the issue. So far this is what I have been told they have done:
-Balanced the Tires
-Road Force Balance on all tires
-Replaced tires and wheels
-Replaced rear driveshaft
-Checked CV joints
-Rebuilt Rear End
-Checked drive shaft alignment
-Rebalanced Tires again

Now they are saying that they are ordering a new rear axle and rear end.

I read on another thread that there were some people experiencing a similar issue but the with vibration from the pedals and steering wheel. I did notice a slight vibration in the wheel but it feels more from the rear end. I have also read about a drive shaft hanger not being torqued correctly that could cause vibrations. I made mention to them about the front drive shaft possibly causing the issues after reading other threads as well.

Now my service writer is saying that the tech thinks there is no fixing the truck as they see nothing wrong with it. They can duplicate the issue (or I assume so since I have not driven the truck since I dropped it off 2 weeks ago.) They did say there is not a Lemon Law case as this is just one instance. i dropped it off with 80 miles and it has 260 now so I know they have been driving it to test.

I am unsure of what happens next. I was in the car business for almost 10 years but with GM and their process is a bit different. Is there anything Ford will do if they cant fix it. I know on a GM buyback there is a process but the replacement must come from Dealer stock and the dealer doesn't have another truck like mine. I also think the dealer is trying to fix it so I don't know what good another dealership would do.

Also, now in the app it shows a failure on ABS, Wheel Speed Sensor, Driver Assist and drivetrain module. Since I am getting little feedback, what are the chances something broke in there diag and not saying anything?

I know there are other threads on vibrations but I have not seen one about a vibration from the rear and not the gas/brake pedals. Could all the tires they put on there all be bad, or all bad driveshafts? I'm at a loss.

Also in a separate issue, the day before I dropped it back off at the dealer, I remote started the vehicle from the app and when I came out to the truck the whole thing was shaking hard. I got in and turned it on and the dash lit up with service engine soon and the vehicle would not move out of first gear. I turned the vehicle off and back on again and it seemed to be fine. No codes were thrown.
Can you please send over a message with your VIN and the name/location of your local Ford dealer? I would like to see what I can do to assist with your truck's vibration issues.
 

True North

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You need an exorcist and a lawyer. I have "unfixable Ford problems" also. I think some of those items are year over year problems. Sorry for your pain and loss of use and wish you the best of luck dealing with it. GLTA
 

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HammaMan

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Did they do vibration frequency analysis or just start ordering parts?
 
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FX4Lariat274

FX4Lariat274

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Did they do vibration frequency analysis or just start ordering parts?
I am not sure if they did vibration test. They told me they were doing what they were told from the tech line (that's what GM calls it, I cant remember what the advisor called it).
 

Rockman5159

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I leased a new 2023 F150 SCrew Fx4 with 11 miles back on July 24th. The next day when I had a chance to get it on the highway I noticed a heavy vibration in the seat and a clicking/ticking noise (which I think was from the vibration) from the back of the truck between 55-70mph and it seems to get worse the faster you go. I called the dealer and stated I think its either flat spots (the truck was too new on the lot for that to be an issue I think) or that there was a tire out of balance. Its more vibration than just a minor annoyance but I don't think that the vibration is necessarily bad enough to be a safety issue. I am just worried that something is out of spec that will cause a mechanical failure prematurely. This has turned into a huge ordeal.

I dropped it back off on July 26 for them to balance the tires. This did not fix the issue. So far this is what I have been told they have done:
-Balanced the Tires
-Road Force Balance on all tires
-Replaced tires and wheels
-Replaced rear driveshaft
-Checked CV joints
-Rebuilt Rear End
-Checked drive shaft alignment
-Rebalanced Tires again

Now they are saying that they are ordering a new rear axle and rear end.

I read on another thread that there were some people experiencing a similar issue but the with vibration from the pedals and steering wheel. I did notice a slight vibration in the wheel but it feels more from the rear end. I have also read about a drive shaft hanger not being torqued correctly that could cause vibrations. I made mention to them about the front drive shaft possibly causing the issues after reading other threads as well.

Now my service writer is saying that the tech thinks there is no fixing the truck as they see nothing wrong with it. They can duplicate the issue (or I assume so since I have not driven the truck since I dropped it off 2 weeks ago.) They did say there is not a Lemon Law case as this is just one instance. i dropped it off with 80 miles and it has 260 now so I know they have been driving it to test.

I am unsure of what happens next. I was in the car business for almost 10 years but with GM and their process is a bit different. Is there anything Ford will do if they cant fix it. I know on a GM buyback there is a process but the replacement must come from Dealer stock and the dealer doesn't have another truck like mine. I also think the dealer is trying to fix it so I don't know what good another dealership would do.

Also, now in the app it shows a failure on ABS, Wheel Speed Sensor, Driver Assist and drivetrain module. Since I am getting little feedback, what are the chances something broke in there diag and not saying anything?

I know there are other threads on vibrations but I have not seen one about a vibration from the rear and not the gas/brake pedals. Could all the tires they put on there all be bad, or all bad driveshafts? I'm at a loss.

Also in a separate issue, the day before I dropped it back off at the dealer, I remote started the vehicle from the app and when I came out to the truck the whole thing was shaking hard. I got in and turned it on and the dash lit up with service engine soon and the vehicle would not move out of first gear. I turned the vehicle off and back on again and it seemed to be fine. No codes were thrown.
I dont have adj pedals but do have a resonating roar slight vibration at around 1500 rpms in any gear. I forst thought maybe a pinion bearing,but that wouldnt do that at same rmpos in any gear.I wondering if maybe it trans torque converter chatter. In the 90s they had a similiar problem with the E4OD transmissions . Just a thought
 
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FX4Lariat274

FX4Lariat274

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I dont have adj pedals but do have a resonating roar slight vibration at around 1500 rpms in any gear. I forst thought maybe a pinion bearing,but that wouldnt do that at same rmpos in any gear.I wondering if maybe it trans torque converter chatter. In the 90s they had a similiar problem with the E4OD transmissions . Just a thought
The service tech called today. Ford is sending 2 engineers on the 22nd. They can’t find what it is. So I have a demo for at least another 12 days.
 

gregs150xlt

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In some earlier year models of the F150, vibrations could be traced back to incorrect pinion angles.
 

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FX4Lariat274

FX4Lariat274

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I finally got my truck back after 6 weeks and 2 days in the shop. They had engineers come out twice and the second time with a VCMM as the dealer did not have one. I drove it this weekend and the original vibration seems to be gone.

Now I have a new vibration. It now seems to vibrate from the steering wheel and the pedals when accelerating and decelerating between 72 and 85mph. Its noticeable enough that if they had just tried to pass one time they would have discovered that.

Is it common to have an engineer come out for an issue then not check 100% before releasing the truck? It cant be cheap to keep sending engineers out to my dealer that is 4 hours away from any major metro area.
 

rugedraw

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Is it common to have an engineer come out for an issue then not check 100% before releasing the truck? It cant be cheap to keep sending engineers out to my dealer that is 4 hours away from any major metro area.
It is not common, but if there is a vehicle stuck in the service department where techs cannot figure out an issue, any and all manufactures get engineering involved. If they can not figure it out remotely, they will send factory reps to the dealers. I worked for Ford for many years and saw this happen a few times, and now work for a dealer group that sells 10 different brands from Audi to Ferrari and it happens there, too.
 

dbtgt

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I finally got my truck back after 6 weeks and 2 days in the shop. They had engineers come out twice and the second time with a VCMM as the dealer did not have one. I drove it this weekend and the original vibration seems to be gone.

Now I have a new vibration. It now seems to vibrate from the steering wheel and the pedals when accelerating and decelerating between 72 and 85mph. Its noticeable enough that if they had just tried to pass one time they would have discovered that.

Is it common to have an engineer come out for an issue then not check 100% before releasing the truck? It cant be cheap to keep sending engineers out to my dealer that is 4 hours away from any major metro area.
Your "new vibration" could be the "Transmission shudder". This one is a fairly common problem and seems to be difficult to resolve. I know it is not totally resolved on mine...

Here is one of several threads on the issue:

https://www.f150gen14.com/forum/threads/transmission-shudder.2312/
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