2021 Lariat Bluecruise Sync Update Issues

[nathanx]

2021 Lariat - bought it a month ago - 34k miles. Sync listing had no version number, automatic updates grayed out/could not be turned on - took it to the dealer 3 times to try to get updates, finally confirmed with Ford OTA support that I was stuck on 4.0.20301 power up 1.7.1. Took it back to dealer confirmed APIM was stuck - replaced APIM under warranty. Drove away, checked sync version number and it is now on sync version 21146_product, revision 145. Still no Bluecruise, no OTA updates received. Called dealer and they claim it is up to date. How can that be if the current version of the sync software available is 4.0.23167? I have another appointment to go back to dealer. What are they doing wrong? What should I tell them to do to get it updated? Any help would be MUCH appreciated!! VIN: 1FTFW1E86MKE00572

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[fordtruckman2003]

Post here please.
https://www.f150gen14.com/forum/threads/request-vin-lookup-thread.13393/

Creating threads like this will be missed by the helpful people on here.

 

[nitrobass24]

1) post in the vin lookup thread
2) get on the Mongoose loaner list - Community Mongoose (Reprogramming Vehicle Interface) Lending Thread
3) update your truck yourself using FDRS. ECU module programming guide using FDRS

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