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12/06/21 built week

unscheduled clean

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Yep. I wish there was a way to get some more detailed info!
Screen Shot 2021-12-21 at 7.27.48 PM.png
Mine arived in kc from dearborn monday at 1am. Im waiting for it to jump a truck to iowa... dealer sas eta is 23rd and pals app just shows pending and null
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ts3x

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Dealer sent screen shot, it had rail car #. Tracked CSX with no luck. Saw a post to check Norfolk Southern system. Followed the prompts and it gives you current status of the specific rail car.
Do you still have the link for Norfold Southern? I searched their website, couldn't find a way to track, thanks.
 

C. Mays

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Do you still have the link for Norfold Southern? I searched their website, couldn't find a way to track, thanks.
You have to call. I did try CSX this am and it matches Norfolk Southern's information now. Truck has been unloaded, waiting in lot for shipment to dealer.

800/635-5768
Option 2 - Intermodal
Option 2 - Tracing
Enter Alpha car number - ex. TTGX = 8849
Numeric Car Number - ex. 987073
Option 1 - wait for response.
 

Eric12775

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Yep. I wish there was a way to get some more detailed info!
Screen Shot 2021-12-21 at 7.27.48 PM.png
I would like to know what criteria meets the standard for selection of build first? I know my truck is on the bottom of the list for price but why are 22’s still being made and delivered when ours sit rotting? Why is it that customers can place an order 3 months after me and have already gotten theirs?
 

SumGuy

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I would like to know what criteria meets the standard for selection of build first? I know my truck is on the bottom of the list for price but why are 22’s still being made and delivered when ours sit rotting? Why is it that customers can place an order 3 months after me and have already gotten theirs?
I ask the same question, every day now. Why is my July ordered MY21 sitting on chip hold? Why are 22s being built and delivered while my order that ford had had in their system since July 16 (vin since Aug 4) still not completed? I had a blend of 12/8…
 

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sbi

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I ask the same question, every day now. Why is my July ordered MY21 sitting on chip hold? Why are 22s being built and delivered while my order that ford had had in their system since July 16 (vin since Aug 4) still not completed? I had a blend of 12/8…
This is really unbelievable. Sorry you are going through this.
 

SumGuy

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This is really unbelievable. Sorry you are going through this.
Its pretty great. I called Ford marketing and they referred me to new vehicle services, which was also no help.
 

ts3x

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I ask the same question, every day now. Why is my July ordered MY21 sitting on chip hold? Why are 22s being built and delivered while my order that ford had had in their system since July 16 (vin since Aug 4) still not completed? I had a blend of 12/8…
Could it be the in-knob temp displays that the 22's don't have?
 

Csummerhays

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I called Ford directly, and apparently my truck is off of hold and should ship on the 27th! So, at least that is news!
Are you a KC build? I ordered back in July as well and mine has been on chip hold for quite a while. Hoping that mine will be shipping soon too
 

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SumGuy

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Are you a KC build? I ordered back in July as well and mine has been on chip hold for quite a while. Hoping that mine will be shipping soon too
Yes, I would call ford marketing and ask if your dealer isn’t giving you any update.
 

Eric12775

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Yes, I would call ford marketing and ask if your dealer isn’t giving you any update.
You and I ordered before Ford started taking emails, have you received any PCO’s or rebates from Ford or your dealer?
 

thomps33

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You and I ordered before Ford started taking emails, have you received any PCO’s or rebates from Ford or your dealer?
I had a 2021 that didn’t get built. Was told I’d get a $3500 PCO for the 2022. Haven’t heard anything about that PCO since.
If I don’t get the PCO I’m not going to be happy, since I changed my order from a tremor to a lariat just to get the PCO.
 

Txwyaz

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hello all. Long time lurker, first time poster. I have a 2021 lariat 3.5 being built in KC. Ford tracker says in production since 12/10. I’ve never gotten any emails from ford. My dealer isn’t really good at sending updates and I’m tired of bugging him. I’ve read from a few people on here that there’s a chip hold in KC but how do we know that our truck is part of it? Palsapp shows null/pending. Oh and the weird thing is my modules and activate in FordPass have all been up and going for a week now. Any input would be appreciated!!
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