You're right. I'm done bothering with Chat and will just (try to) be patient. I asked my dealer's sales manager for a screenshot last week and he responded saying "I have no visibility at this point, blah blah blah". No screenshot.
Sorry, I'm running the BS flag up the flagpole - especially for a Sales Manager to say that. I can understand the most junior salesperson saying that - you know, the ones who are stationed outside to capture customers as they enter the parking lot. The dealer absolutely has visibility of the Vehicle Visibility Report - it's right in the name of the report. I can't remember, are you near your dealer? It might be time to pop in and ask them to actually show you the VVR.
My dealer must have gone to the same school as yours.... The salesman I dealt with has responded a couple of times with the same info, though, "Truck is at the plant for a Micro Chip Hold. I am showing a possible ETA week of May 19th. Once I know more I will report back to you". Not particularly helpful...May 19th is only a month away and it seems transit time is at least a month so not holding my breath for that to happen.
It’s a race! Same exact story for me. May 22 is current on the VVR but has been that way since a couple days after the build when it moved from Feb 22 to May 22. I’m trying not to care and just saying “I’ll get it when I get it.” but that’s tough to do when seeing new builds go through the entire process from order to delivery!
Mine also had a May 22 ETA for the longest time. It's finally on a transporter for the one-hour road trip from the railyard to the dealer.
maybe they put them on trucks and trains to nowhere just to say they were “in transit”. Now it is actually headed to you!Haha, those are definitely synonymous to me. ?
Hopefully you have better luck than me. I got this email on March 11th and my truck has been sitting at Melvindale, MI railyard since then. First ETA of the 4/4 then bounced to 4/20. No way it makes it to dealer by the 20th as it still sits in Melvindale as of late yesterday. Hard to believe its a rail issue since I had a Bronco built on the 3.21, shipped 2 days later, and arrived at the dealer on 4/11.Welp...here we go?
Ugh. That really sucks, but nothing surprises me anymore. I won't get my hopes up until I see my truck pop up on United Road as Pending Delivery.
I'm in a similar boat. Shipped 3/14 with ETA bumped once from early April to 4/14-20, but no movement in any of the trackers since mid-March.
This makes no sense to me. I've been watching my dealer get XL's and XLT's that were built in March delivered every week, but it seems like the Lariat's and higher are just sitting around waiting for nothing.
