Request VIN Lookup Thread

[rugedraw]

@SpaceWhiteG14 Good news. Jesse looked at your truck and you are good to go! After the dealer updated your APIM, they tried again and again to update your GWM, but were not able to. He made custom update files for your truck if you want to do that update yourself. All you need is a 32GB+ USB drive freshly formatted to exFAT and maybe 15-20 minutes. If you want to do it, PM me your email address so I can send you the files and instructions. You'll still be behind, but one step closer to being updated.

I would greatly appreciate it if you could check my VIN for updates (GWM/APIM, OTA 4.2.3 and beyond). Like many, I know there is a problem with my truck receiving latest updates. Want to be armed when I go to the dealer, who is telling me they want to charge $200 for their effort if this is a customer request vs. warranty (i.e., a problem)..
22 F350 Tremor
VIN: 1FT8W3BT1NEE30852

No need to go to the dealer. OTA 3.5.3 has failed 7 times since March for your truck. This is a very common problem with that particular update. Historically, that update is prone to having trouble downloading the files it needs from Fords server, and that is exactly what is happening in your case. That is the update that gives you full-screen carplay/android auto capability. If this update is important to you and you want to pay the dealer $200 to do it for you, then go ahead. However, there is nothing wrong with your truck. The problem is with Ford's servers.

Edit: In you case PTS, does show the APIM failed to update many times, so maybe they can do it under warranty if they can find a TSB to bill it under. Screenshot of your OTA dashboard showing multiple failures is attached:

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[GrayGhost22]

@SpaceWhiteG14 Good news. Jesse looked at your truck and you are good to go! After the dealer updated your APIM, they tried again and again to update your GWM, but were not able to. He made custom update files for your truck if you want to do that update yourself. All you need is a 32GB+ USB drive freshly formatted to exFAT and maybe 15-20 minutes. If you want to do it, PM me your email address so I can send you the files and instructions. You'll still be behind, but one step closer to being updated.



No need to go to the dealer. OTA 3.5.3 has failed 7 times since March for your truck. This is a very common problem with that particular update. Historically, that update is prone to having trouble downloading the files it needs from Fords server, and that is exactly what is happening in your case. That is the update that gives you full-screen carplay/android auto capability. If this update is important to you and you want to pay the dealer $200 to do it for you, then go ahead. However, there is nothing wrong with your truck. The problem is with Ford's servers.

Edit: In you case PTS, does show the APIM failed to update many times, so maybe they can do it under warranty if they can find a TSB to bill it under. Screenshot of your OTA dashboard showing multiple failures is attached:

Thanks so much. Really appreciate the quick turn and reply. I will PM you my email address. Thanks again. What an awesome bunch on this thread.

 

[rugedraw]

Thanks so much. Really appreciate the quick turn and reply. I will PM you my email address. Thanks again. What an awesome bunch on this thread.

Email sent.

 

[jerroddotcom]

Could you check 1FTFW1ED8PFA92105? I just purchased the truck new a few weeks ago. Curious if it is up to date. Thanks in advance!

 

[rugedraw]

Could you check 1FTFW1ED8PFA92105? I just purchased the truck new a few weeks ago. Curious if it is up to date. Thanks in advance!

Not fully up to date. The last OTA that was sent to it was 4.2.2.2 and it failed three times, but it failed because the truck was sitting on the lot. When an update gets sent to the truck, the file download process will only start when the ignition is turned on in the truck. If that does not happen during the 2 week period that the OTA trigger lasts, the update will expire and will be sent to your truck again eventually. You have nothing to be worried about. The updates you are missing are to prep the truck for future updates, so you aren't missing out on anything.

If you do not have an auto-update schedule set on your truck, you should get that set up.

 

[Bporourke2]

Would you mind checking 1FTFW1E8XMFB83486

Thank you!

 

[rugedraw]

Would you mind checking 1FTFW1E8XMFB83486

Thank you!

Your truck has received a steady dosage of updates all year. It is not fully up to date, but the few updates you are missing are to prep the truck for future updates and you'll get them sooner or later. Nothing to worry about in your case.

 

[SilverBulletshiny]

Ouch. Sorry to be the bearer of bad news, but Sync 20301 is old software from 2020 known to break the OTA process. It does not look like your truck has ever received an update and probably never will without dealer intervention.

Schedule an appt with your dealer and tell them your truck has never gotten an update. The need to manually update your APIM using the process outlined in Ford TSB 22-2402 or diagnose your APIM as faulty and replace it with a new one. If you can get that done, you sill start getting updates.



Your truck is not completely up to date, but not way behind either. Do you have a schedule set for auto-updates? You had OTA 4.3.4 fail twice due to the OTA trigger expiring in the past two months. It seems like the update never even tried to install, which leads me to believe you have auto-updates set to off.

the dealer wants 500.00. to do the force update. I'm only 1200 ish miles past the bumper to bumper. lol

 

[rugedraw]

the dealer wants 500.00. to do the force update. I'm only 1200 ish miles past the bumper to bumper. lol

The TSB I mentioned doesn't cover it out of warranty?

I would tell you to buy the Mongoose and update it yourself, but getting the truck out of 20301 is not a straight-forward process. If your truck was past that software, I would tell you to spend the $500 on a Mongoose instead and screw them.

 

[SilverBulletshiny]

The TSB I mentioned doesn't cover it out of warranty?

I would tell you to buy the Mongoose and update it yourself, but getting the truck out of 20301 is not a straight-forward process. If your truck was past that software, I would tell you to spend the $500 on a Mongoose instead and screw them.

that was where I was at, BS on the money, but it is now their problem. also I don't have a PC laptop to do the work myself, so it seemed less hurtful this way.
did I see somewhere you have a mongoose to lend? I want to possibly do some stuff later, plus I think the apim (from what I have read) that I have is the better/ more advanced chipped one due to it being one of the early ones.
thanks for all the help.

 

[rugedraw]

that was where I was at, BS on the money, but it is now their problem. also I don't have a PC laptop to do the work myself, so it seemed less hurtful this way.
did I see somewhere you have a mongoose to lend? I want to possibly do some stuff later, plus I think the apim (from what I have read) that I have is the better/ more advanced chipped one due to it being one of the early ones.
thanks for all the help.

Yes, I do have two Mongooses that I lend out to people that need them. Lmk when you're ready and I will add you to the waiting list.

 

[JEB]

The TSB I mentioned doesn't cover it out of warranty?

TSBs are not like recalls. If you‘re out of warranty, you’re out of luck.

 

[Emmittfan22]

Hello,

I am about to take my truck in for some warranty work and was wonder if I had any updates I should be asking them to install while they have it.

VIN is 1FTFW1ED6PFB39924.

Thanks
Steven

 

[TJE]

Just out of curiosity, would somone mind checking
1FTEW1E86NFB30586

Thanks in advance!

 

[adt1982]

Hello,

I am about to take my truck in for some warranty work and was wonder if I had any updates I should be asking them to install while they have it.

VIN is 1FTFW1ED6PFB39924.

Thanks
Steven

The dealer won't get paid to install updates for you, so most aren't going to do so. You'll have to either wait for them to come OTA or install them yourself with a Mongoose tool and FDRS.

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