05/09/22 Build week

[JohnMcClane]

Ohh yeah, I’d have helped y’all out a while ago if I could search other dealers, believe me, I tried.

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[mcgski]

Got a response from Nick:

Hello Mark!

I show your truck was initially scheduled to be built on May 13th and was actually produced on May 14th. Although it was showing as "Built" it is still awaiting some components to make sure that it is complete and ready for delivery.

Don't place too much emphasis on that September 28th date. I can promise you we will get you your truck well before then! I can keep an eye on this one rest assured that it is being well taken care of while awaiting shipment.

Apologies for the delay and cant wait for you to get your truck.

So I'm effectively on "component hold". I asked him what components its waiting on and if the next "shipped" email from Ford would indicate its on its way.

Frankly, I'm happy to have some material response from someone who can give me more information. While the wait is frustrating, the lack of and inconsistency of info is what gets me. I gotta give Nick credit. So far he looks like he's actually researching each request which is a high touch low volume job.

 

[Brego]

You have a load number. Not sure if that means anything tho??

How did you get it to show that info? It does nothing for me, nor can I make an account.

 

[Mcbutter]

How did you get it to show that info? It does nothing for me, nor can I make an account.

Your truck may not be using it for delivery. It's after the rail has taken it to the last stop before convoy to the dealership.

 

[michaelh24]

Got a response from Nick:



So I'm effectively on "component hold". I asked him what components its waiting on and if the next "shipped" email from Ford would indicate its on its way.

Frankly, I'm happy to have some material response from someone who can give me more information. While the wait is frustrating, the lack of and inconsistency of info is what gets me. I gotta give Nick credit. So far he looks like he's actually researching each request which is a high touch low volume job.

I got a similar response, but wonder why it shows as built and both Ford customer service and my dealership is saying it is done waiting to be shipped.

 

[pseudoeponymous]

I see the Granger lot is starting to fill up with dealer-ordered 5.0L XLTs built in Kansas City, some with June blend dates.

My DRB-built truck is still sitting in KC. I’m guessing that, because it didn’t arrive in KC when originally estimated, it will now have to wait behind everything coming off the line there until some sort of break.

EDIT: And just like that … it’s in. I’ll pick it up next week. 36 day truck/rail/truck journey from Dearborn to Des Moines (Granger). 5 months from ordered to delivered.

 

[Brego]

I got a similar response, but wonder why it shows as built and both Ford customer service and my dealership is saying it is done waiting to be shipped.

My dealer's VVR or is still showing mine as being shipped today, yet phone/chat say my ETA is July/August. It seems they are getting worse with information, rather than better. Talk about confused.

 

[mcgski]

Got a response from Nick:



So I'm effectively on "component hold". I asked him what components its waiting on and if the next "shipped" email from Ford would indicate its on its way.

Frankly, I'm happy to have some material response from someone who can give me more information. While the wait is frustrating, the lack of and inconsistency of info is what gets me. I gotta give Nick credit. So far he looks like he's actually researching each request which is a high touch low volume job.

…and my saleswoman said that they got two trucks in that both showed as awaiting shipment. Neither were mine.

 

[Mcbutter]

Starting to think Nick was blowing smoke about expediting some trucks or he has no power, got overturned by higher management.

 

[Rdmiller185]

Fox 2.0 kit from stage, Nitto Ridge Grapplers 295/70 18 with Method 18x9 +18mm offset (discount price matched stage 3 and saved me $1200), bakflip, 20% ceramic tint, short antenna, raptor style running boards and black exhaust all done within a week of delivery! she is done for now....

 

[jnight99]

Picked mine up yesterday. Getting Line-X and Retrax done today. Pictures to follow.

 

[mcgski]

Starting to think Nick was blowing smoke about expediting some trucks or he has no power, got overturned by higher management.

Having worked in large organizations in VP roles I can tell you there is inertia that is hard to overcome. He may be pushing but the flywheel takes time to change direction.

 

[pseudoeponymous]

Called Finance today and they told me they are honoring the original price in our agreement along with an additional $3500 rebate from Ford. I didn’t have to say a word. Very straightforward and easy. Picking up on Tuesday, bedliner & aftermarket accessories on Wednesday.

 

[Moy]

Well, today marks exactly 450 days since I ordered this thing. That's one year, two months and twenty four days.

No call from my horrible dealer (pretty normal ops for them) but the tracker is showing delivered.

I have no idea what they will try to pull financially, maybe I'll get a reasonable deal, maybe I won't. Who knows?

Why did I keep the order this long? Partly because for the right price I'll drive it, partly because I don't want to reward the dealer by walking away, and very much for sport.

Should be an interesting meeting...

 

[capetownkg]

Why did I keep the order this long? Partly because for the right price I'll drive it, partly because I don't want to reward the dealer by walking away, and very much for sport.

Should be an interesting meeting...

That's the kind of attitude we like around here! No quitters!

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