Ford To Ship Trucks Without Chips (Controlling Non-Safety Critical Features)

[snopro31]

@fordmotorcompany
It is time you address the countless people who have vehicles with major flaws that the dealers cannot fix and the Ford Company has not fixed for almost 6 months and that Ford does not acknowledge to the buyers who responsibly pay for the vehicles that continue to have major flaws

Sorry but Ford does not care about the customer.

Sponsored

 

[Pioneer74]

If shipping without non-critical options will get my Lightning and Mach-E built before the end of the year, I say bring it. Somebody can buy my 2021 fully functional Lariat on the resale lot.

 

[ShadowFox]

My concern is, they already don’t have the chips/modules, they will continue to produce vehicles requiring those items, add in retrofits, and repairs… will Ford be able to honor their “within one year” claim? Who gets priority, the people who already paid, the people who paid and their stuff broke, or the people who Ford wants to sell a new vehicle to?

On top of that, when I’ve had to take the stang in for warranty work, the dealer has no loaner vehicles while my car is in the shop.

So I take my truck in to get retrofitted and then I’m SoL for however long it takes, taking the heel toe express or an Uber.

 

[RossRR]

I just went on the Ford site and built the truck i habe on order. Tow mirrors don't seem to be an option anymore.

They have been missing for quite some time but they've been available via the info in the 22 ordering guide. There are a few other issues with the website price and build application.

 

[Polo08816]

There's no way they can expect me to pay full price for an incomplete vehicle. This makes no sense to me. Like someone else said, there would have to be some compensation.

Brand new SUV in 2022 without rear seat HVAC? Not a chance. "We promise rear seat HVAC in a future update..." Forget it.

I'll just wait until 2023 or 2024 when Ford has figured this out.

 

[Polo08816]

My concern is, they already don’t have the chips/modules, they will continue to produce vehicles requiring those items, add in retrofits, and repairs… will Ford be able to honor their “within one year” claim? Who gets priority, the people who already paid, the people who paid and their stuff broke, or the people who Ford wants to sell a new vehicle to?

On top of that, when I’ve had to take the stang in for warranty work, the dealer has no loaner vehicles while my car is in the shop.

So I take my truck in to get retrofitted and then I’m SoL for however long it takes, taking the heel toe express or an Uber.

Best plan is to wait and find out. My guess is people Ford wants to sell a new vehicle to.

 

[JohnMcClane]

Looking forward to Ford increasing base prices again this week, just call it a feeling.

 

[Rod507]

so it’s gotten to the point where customers have to take corporate IOUs for actual features on a vehicle at MSRP ++, WITH “surface rust” and NO additional extended warranty ? Like anything else, corporations will normalize anything people are willing to put up with and pay for…

 

[PungoteagueDave]

Tesla regularly delivers cars with missing features and a due list. Things like USB ports and software upgrades. I've been waiting for the optional FSD features that I paid for, since Sept 2019.

 

[Rod507]

Tesla regularly delivers cars with missing features and a due list. Things like USB ports and software upgrades. I've been waiting for the optional FSD features that I paid for, since Sept 2019.

wonder if you sell the vehicle do you get reimbursed the feature you paid for and never got?

 

[DarkSkyForever]

Waiting 6+ months for your order and having to pay on it for a year before getting the rest of it...

 

[Mtnman1]

My concern is, they already don’t have the chips/modules, they will continue to produce vehicles requiring those items, add in retrofits, and repairs… will Ford be able to honor their “within one year” claim? Who gets priority, the people who already paid, the people who paid and their stuff broke, or the people who Ford wants to sell a new vehicle to?

On top of that, when I’ve had to take the stang in for warranty work, the dealer has no loaner vehicles while my car is in the shop.

So I take my truck in to get retrofitted and then I’m SoL for however long it takes, taking the heel toe express or an Uber.

Use a better dealer. Loaners is not Fords issue, thats on the dealer.

 

[Aron]

Seems to me that this news is net positive. It sounds like Ford is saying that the choice is:

a) ship out trucks now that need additional modules added at a later date, or
b) wait to deliver those trucks until all modules are ready for delivery.

Ford has been choosing “b”, but now it sounds like they’re moving towards “a”, perhaps to address all of the complaints about long order times.

If it means that I might have use of my truck several months earlier, I think that I would choose early delivery, even if all of the options that I purchase aren’t yet fully operational. Yes, it’s not ideal, but then, neither is it ideal for delivery to take 6-12 months after ordering. So, ultimately, I’m glad that they’re thinking about this newer delivery model.

I can absolutely sympathize with the other argument, that you’re paying for more than is being delivered, at least initially. I suppose those folks might be able to work with their dealers to have those trucks sit at the dealer lot until all of the modules are delivered and installed?

 

[thudnblunder]

I for one welcome our stereo, hvac, and propower bereft overlords.

 

[ShadowFox]

Use a better dealer. Loaners is not Fords issue, thats on the dealer.

Never said it was a Ford issue, said it was a dealer issue… which will be exacerbated by a Ford issue. My Jeep dealer also didn’t have any loaners, vehicles are more scarce, and not everyone has a handful of dealers within a short distance of them to where they can just “find a better dealer.”

Sponsored