Zone Lighting NOT Working

[ZamoJoe]

Since I picked up my new V8 XLT from the dealer on Sept. 4th the zone lighting has not worked. It’s all grayed out and inoperable from both the touch screen in truck and the Ford App. Has anyone else experienced this on their truck? Does anyone have any suggestions or solutions? Haven’t gone to the dealer yet to have it checked out.

thanks

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[ptr0687]

Did you order it with zone lighting? Its on my window sticker.

Disclaimer: I do not know if all models come with it.

 

[Ford Motor Company]

Since I picked up my new V8 XLT from the dealer on Sept. 4th the zone lighting has not worked. It’s all grayed out and inoperable from both the touch screen in truck and the Ford App. Has anyone else experienced this on their truck? Does anyone have any suggestions or solutions? Haven’t gone to the dealer yet to have it checked out.

thanks

Hi there! Please send us a private message with your truck's VIN and current mileage. I'd like to assist with this lighting concern you have. Thanks!

 

[kb2755]

Since I picked up my new V8 XLT from the dealer on Sept. 4th the zone lighting has not worked. It’s all grayed out and inoperable from both the touch screen in truck and the Ford App. Has anyone else experienced this on their truck? Does anyone have any suggestions or solutions? Haven’t gone to the dealer yet to have it checked out.

thanks

Do you have the 301A or 302A package? From what I can see you have to have 302A to get the zone lighting.

 

[ZamoJoe]

Do you have the 301A or 302A package? From what I can see you have to have 302A to get the zone lighting.

I have the 302A pkg. two of my friends have the same model with the same package and their zone lighting works.

 

[Jesse-Infotainment]

What is your Vin. Zone lighting come with LED light package. Depending on your build date they turned it off. I can look at your vin. Tell you and tell you what to change to make it work. Eitehr way Ill tell you what your situation is

 

[ZamoJoe]

What is your Vin. Zone lighting come with LED light package. Depending on your build date they turned it off. I can look at your vin. Tell you and tell you what to change to make it work. Eitehr way Ill tell you what your situation is

Do you work for Ford?

 

[Jesse-Infotainment]

Do you work for Ford?

No, they hate me more than GM

 

[ZamoJoe]

No, they hate me more than GM

I sent you a PM

 

[Dresdie]

My zone lighting used to work in the app. Havent used it in a while. Zone lighting menu button no longer functions in the FordPass app.

 

[cghall77]

My zone lighting used to work in the app. Havent used it in a while. Zone lighting menu button no longer functions in the FordPass app.

I use the zone lighting while setting up camp and just went on our first trip this year. I noticed mine was grayed out in the app. I had to start the truck and turn on the option in sync. What a pita that is now.

 

[Dresdie]

Aha thanks. Ill try that. (Went camping this weekend too)

 

[hotrodmex]

FordPass™* Feature Removal Frequently Asked Questions
Which FordPass features are being removed with the 4.16 app release?

Vehicles with an activated FordPass Connect modem, the following features will no longer be available in FordPass and are not available in the vehicle:

• Journeys
• App Catalog
• Remote Vehicle Setup (this feature is one time use prior to delivery for select vehicles)
• Certain Map capabilities, such as:
  • Point of Interest search for Fuel and Parking
  • Pin my spot
  • Send directions to SYNC Navigation from FordPass

Zone Lighting and Trailer Light Check Features:

• When using the features from inside the vehicle with SYNC or from FordPass with a cellular connection on your phone will continue to be supported going forward.
• When using the feature with FordPass outside the vehicle, a connection via Bluetooth® will not be available.

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