Request VIN Lookup Thread

[Ry55]

Hey @rugedraw my buddy's truck has been having some gremlins. Could you please take a look and see if he's up to date? It's a 2021 he bought used and didn't know about all this so I'm hoping you can help.

1FTFW1E83MKF10589

Thank you!

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[rugedraw]

Hey @rugedraw my buddy's truck has been having some gremlins. Could you please take a look and see if he's up to date? It's a 2021 he bought used and didn't know about all this so I'm hoping you can help.

1FTFW1E83MKF10589

Thank you!

Truck is on Sync 23159 which is just one version behind the latest and shows a pair OTA's he got recently. It is not reporting any codes that I would be worried about. What exactly are the issues?

 

[G_Money]

1FTFW1ED9PFD04011
Been a while since any updates - bought a Noco 10 a few weeks back to charge the battery back up.

 

[Jolagues]

Can someone check my con I had it checked about a year ago bought the mongoose did some updates but could not get everything to install. A couple of weeks ago 1.7.1 installed so I thought I may see some more updates rolling in but so far nothing.

1FTFW1E50MKD27317

 

[rugedraw]

1FTFW1ED9PFD04011
Been a while since any updates - bought a Noco 10 a few weeks back to charge the battery back up.

OTA history shows you've gotten one OTA a month for the past three months.

Can someone check my con I had it checked about a year ago bought the mongoose did some updates but could not get everything to install. A couple of weeks ago 1.7.1 installed so I thought I may see some more updates rolling in but so far nothing.

1FTFW1E50MKD27317

1.7.1? Oh shit. That was the update that put people on Sync 20301 that breaks the OTA process. PTS shows your sync version as blank. What sync version does your "about sync" screen say your truck is on?

 

[DanielH147]

1FTFW1E85MFA29607

I get updates icon every few days but nothing happens on scheduled update time. How is my update health looking pls sirs

 

[rugedraw]

1FTFW1E85MFA29607

I get updates icon every few days but nothing happens on scheduled update time. How is my update health looking pls sirs

Your truck is on the latest Sync version and you show recent updates in your OTA history; nothing to worry about in your case. The message you are seeing is a phantom message and you can ignore it; there is no active OTA in your queue at this time.

 

[G_Money]

OTA history shows you've gotten one OTA a month for the past three months.

1.7.1? Oh shit. That was the update that put people on Sync 20301 that breaks the OTA process. PTS shows your sync version as blank. What sync version does your "about sync" screen say your truck is on?

Here is the info on the about sync screen:

 

[rugedraw]

Here is the info on the about sync screen:

Oh, that was meant for @Jolagues. I responded to him and you on the same post. Your truck is on the latest Sync version and you're good to go.

 

[Jolagues]

OTA history shows you've gotten one OTA a month for the past three months.

1.7.1? Oh shit. That was the update that put people on Sync 20301 that breaks the OTA process. PTS shows your sync version as blank. What sync version does your "about sync" screen say your truck is on?

Display shows I’m on 20312 revision 243

OTA history shows you've gotten one OTA a month for the past three months.

1.7.1? Oh shit. That was the update that put people on Sync 20301 that breaks the OTA process. PTS shows your sync version as blank. What sync version does your "about sync" screen say your truck is on?

Here is the info from my about sync page

 

[rugedraw]

Display shows I’m on 20312 revision 243

Here is the info from my about sync page

Looks like you might be safe. Are you able to toggle the auto-updates feature on and off?

 

[ndd4spd]

I’d like to see where im at, the trucks only semi recent update was the improves connectivity one in April. Thanks

 

[rugedraw]

1FTEX1EP6MKE36052

I’d like to see where im at, the trucks only semi recent update was the improves connectivity one in April. Thanks

Yea, that's the only update in recent history you've gotten. Your truck is on Sync 23159 which is just version behind the latest which is not terribly behind. Modules with pending updates are below which do not include APIM, GWM and TCU updates you still have pending too. Your truck is fine; just gotta wait for more to be sent.

 

[Jolagues]

Looks like you might be safe. Are you able to toggle the auto-updates feature on and off?

when this first happened I toggled them from on to off the back on but was unable to set a schedule today when I tried they were set to off I toggled them on and was able to set a schedule so well see how it goes.

Also looks like I have received another update since I took the last photo so thats a good sign I would thing.

 

[Jolagues]

app still shows schedule is not set though

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