Looks to me like the did everything correctly. They updated the APIM, GWM and TCU several times after the new APIM was installed. Post a pic of the "about sync" screen on your truck to make sure a few things on there match up with what Ford has on their side, but it looks good to go for updates going forward.
HI Rugedraw, thank you very much for the check up! That's awesome news, been 3 years since any updates. Sure on the photo soon. Appreciate your help!!
Update:Interesting. I don't ever recall seeing Sync version 21008 before, but PTS is showing that same Sync version. It is very old.....that is from 1/8/2021. I see the dealer was able to recover your existing APIM and they updated the APIM, GWM and the TCU (they struggled getting the TCU updated, but they eventually got it) which are all good things.
Your GWM is recording an error code that is associated with the attached SSM. The SSM says that a GWM OTA will fix the issue. Then on 1/18 and on 2/2 (this was the same day the dealer performed updates) you were sent a GWM OTA that failed that I have never seen before where the release notes read:
"Bug fixes to improve your experience This is a routine update where we squash a few bugs."
The first the update failed is because the OTA trigger expired before anyone started the truck, but chances are, it would have failed anyway. The OTA update failed the 2nd time due to a manifest issue, but it seems like the OTA process is working and trying to do what is needed to fix your truck. I would wait a bit to see if the ship rights itself. As far behind as you are, I recommend you look into FDRS and updating the truck yourself as the OTA process will take a veeeeeeery long time to get you fully updated.
They did nothing. They didn't even plug the truck into FDRS.
#notsurprised
Yea, you got 4.2.1.2 just yesterday and 4.2.1.1 a week earlier. Hopefully you continue to get more.
Did these come with module updates?
The first updated the GWM and the second the TCU.
Thank you so much!
I had someone with much more knowledge than I have look into your truck and your truck is fine in terms of configuration and being able to receive updates. It is unclear why it is not getting the updates it needs. As far behind as your are, I would consider exploring the FDRS/Mongoose route and update it yourself.
