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I really appreciate you digging in to find out more. Thank you for the information. Your effort is a gift to this forum.

#notsurprised Thanks for checking!

Update: I took the truck in for some warranty work in March and asked the dealer to manually update all of the modules because the OTA process had yet to complete updates with the evidence of still being on Sync version 21008. When I received the truck back, I was assured the updates had been...

Thank you for your time and support, rugedraw.

Hello. I purchased in late December (of 2023) a new-to-me 2021 F-150 and am wondering why the Sync 4 software version is at 21008_Product Revision 252. Upon receipt of the truck, noticed the modem serial number was blank, connectivity features were grayed out, etc. The dealer completed the...