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OTA update wiped tune

Flash69

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Ken also said do not try and put your truck back to stock and re load the Oz Tune that got erased. Good chance you’ll brick your ECM.
Interesting, I returned my truck back to stock and re-flashed my OZ tune with zero issues at all after I installed the PCM update via FDRS.
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SALEEN961

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Interesting, I returned my truck back to stock and re-flashed my OZ tune with zero issues at all after I installed the PCM update via FDRS.
Using HP Tuners, I reflashed my custom tune after the update messed up my tune. No issues thus far.
 

Flash69

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Using HP Tuners, I reflashed my custom tune after the update messed up my tune. No issues thus far.
Awesome, so it's not just me.

To clarify for others in this thread, I have an SCT tuner.
 

EL5_Zero

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Awesome, so it's not just me.

To clarify for others in this thread, I have an SCT tuner.

This is extremely great news! Simply reload the stock tuned saved on the SCT device/ HP Tuners and reflash your aftermarket tune. Makes me wonder why OZ would suggest wiping clean the device and start over, instead of trying this method.
 

BrookSyrnyk

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I'll probably disable the OTA updates after this issue gets resolved. I got the OTA about a month ago that killed my B&O radio. However Ford pushed out a fix for the radio issue a few days ago which fixed the problem they created. This PCM update that wiped my tune came a day or two before the DSP update for the radio.

Like someone mentioned in another thread, who's responsible when the truck is out of warranty, but an OTA creates a problem vs improves anything?
I’ll definitely be disabling mine also.
This is extremely great news! Simply reload the stock tuned saved on the SCT device/ HP Tuners and reflash your aftermarket tune. Makes me wonder why OZ would suggest wiping clean the device and start over, instead of trying this method.
I just had my SCT X4 updated and unmarried free of charge in about 5 min thanks to the people at SCT. Ken is now building me a new tune for my current software. For how quick and easy it is to just unmarry and update the device and get a new tune built (which is what he recommends) I’d rather be safe than sorry. That’s just my personal opinion tho. Glad yours is working now. My OTA updates are now shut off for good LOL.
 

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Flash69

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This is extremely great news! Simply reload the stock tuned saved on the SCT device/ HP Tuners and reflash your aftermarket tune. Makes me wonder why OZ would suggest wiping clean the device and start over, instead of trying this method.
I just received an email from OZ about this subject and it states “DO NOT” try to re-flash your tune.

I’m going to email them to tell them my experience to try to get more information for us and them. I’m sure they know much more than I do however my truck is working fine.
 

Flash69

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Also, I’m enrolled in the Ford beta program which gets updates before rolled to the full group of trucks. I’m not sure if that has anything to do with why my truck works.
 

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Like someone mentioned in another thread, who's responsible when the truck is out of warranty, but an OTA creates a problem vs improves anything?
Ford says you're responsible for their OTA breaking your OOW vehicle. Then the local dealer's incompetence will have them replacing a module that other modules say it can't talk to after the GWM acts up post OTA. Then when asked for proof they're actually connected to the truck, they make excuses while sitting at the desk playing with PTS, even after the 'service manager', in very specific terms, is told what to do. If excuses were results, I'd advocate for hella bonuses for them.
 

sbacpo

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I'll ask the stupid question. If you turn off OTA updates how do you get them?
 

BrookSyrnyk

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I'll ask the stupid question. If you turn off OTA updates how do you get them?
That’s the shitty part that I don’t like. You won’t get them. You basically have to look in the notes after they roll out to see exactly what that update did. If it doesn’t mention upgrading PCM software or anything in that general area you should be good to download. I’ve always had mine on and the truck seemed to improve with each update. But since there’s the risk of whipping your tune out my OTA updates will be off from now on.
 

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Flash69

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I'll ask the stupid question. If you turn off OTA updates how do you get them?
That’s the kicker for most people… OTA is the only way for a good majority of the folks on this forum.

The other way is to use FDRS to apply updates manually. FDRS requires a computer, a $500 USB to OBD-II adapter called Mongoose, a way to provide continuous power to your truck for hours and an FDRS license. I pay for the 48 hour license when needed and it takes a long time depending on the modules needing updates. Using FDRS you can select which modules to update in many cases, not all cases as modules have dependancies on other module versions.
 

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If the truck is working properly, why accept an OTA update? If and when my '24 shows up, the first thing I will do is SHUT-OFF ALL Sync updates and avoid potential issues with erratic programming. I can already sense a class action lawsuit if these update issues continue.
Unfortunately, the ability to go to OTA updates has become kind of an addictive drug for e.g. the car companies. “Let’s release this feature/uodate/bug fix to production before it’s really wrung out and we can fix it with an OTA update later.”

Testing and validation of complex hw/sw systems is expensive, so why do it if you can fix it with an update later?

In the high tech engineering/development world where I dwelled, the hardware designers were often pressured to release a chip design to manufacturing before the design was fully validated, “we’ll fix it in firmware later”.

What we’re seeing with OTA updates is an extension of that mindset.

IMHO, the worst offender, by far, is Tesla. I have no data to back it up, but it looks to me for all the world like Tesla is using the driving public and public roadways to develop, test, and validate their autonomous driving crap. No way that any of that stuff should be anywhere near the public roadways. It’s criminal.

Anyway, that’s one reason why we’re kinda stuck accepting updates for a truck that seems to be working.
 

PaulGrun

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That’s the shitty part that I don’t like. You won’t get them. You basically have to look in the notes after they roll out to see exactly what that update did. If it doesn’t mention upgrading PCM software or anything in that general area you should be good to download. I’ve always had mine on and the truck seemed to improve with each update. But since there’s the risk of whipping your tune out my OTA updates will be off from now on.
Even worse, the layman’s description of each update is insultingly dumb, “Great news! We’re making your truck run better!”
 

PaulGrun

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This is extremely great news! Simply reload the stock tuned saved on the SCT device/ HP Tuners and reflash your aftermarket tune. Makes me wonder why OZ would suggest wiping clean the device and start over, instead of trying this method.
It’s just speculation on my part, but it would not surprise me if it turns out that this method, which worked fine this time, leads to all kinds of trouble with some future OTA update. Just because it worked fine this time is no guarantee it will next time. Remember, there are often many many paths through a software load based on a host of variables any one of which could lead to bad juju if things go sideways for any reason.
Just a thought.
 

HammaMan

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Given that we've seen more than one truck get OTAs and suddenly start shitting the bed after the warranty has expired, I think that ford should be disabling OTAs out-right if they're not going to assume liability for what occurs next. I've disabled mine as I don't want to see a wiped tune event. Probably kicks it out of EA (hopefully), but not worth it.
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