Has anyone been successful in redeeming the pick up and delivery rewards? I've contacted seven dealers and none participate. I'm silver level and shouldn't be sitting at the dealership ninety minutes for an oil exchange.
Dealer picked up and delivered my truck to fix my wiring harness issue (truck was still drivable, just no drive modes or 4x4.) They didn't offer it, but when I asked for a pickup it was no problem at all.
Initially they didn't have a loaner, but when one became available, they delivered that as well.
It was extremely convenient, even though the dealership is only a few miles away. Angela Krause Ford in Alpharetta, GA.
I laughed a little when I first saw the pick up and delivery ad. I don't see this being an actual thing unless the dealerships hire people specifically for it and charge the customer for the service.