Ford Oil Life Calculation Annamolly Causing Oil Life to Drop to 0% - 2024 PowerBoost

[CedarEden]

... and today my app shows red oil life at 0%

You stinker, now mine does, too!
Very frustrating. Technician at the nearest Ford service center (1+ hours away) said to drop in and they will look at it. But it doesn't seem like an issue that can be fixed. Software, maybe?

Update: App went back to 100% after I activated truck

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[Xman]

definitely a software anomaly that Ford needs to fix

 

[Xman]

Took the truck into my local Ford dealer for a 5000-mile oil change. The only way that they can report anything to Ford is if they do a diagnosis and find something wrong. Thus, I would have to leave the truck for them to run diagnostics. I didn't want to waste my time or theirs trying to chance a software error they likely will not find.

Hope someone at Ford is monitoring our website.

 

[CedarEden]

Frustrating pain in the butt for sure.

 

[Xman]

For anyone that has their oil life go to 0% at a lower mileage than expected, check your Ford app. It still should tell you the real oil life calculation for a day or two.

 

[moonlanderadventures]

I've always been old school when it comes to checking engine oil. Pull the dipstick and see the level first. Verify the color is good. Smell it. A lot can happen between 0-5,000 miles. Even if you don't check it at all, its time sensitive/mileage based so its a no-brainer to just follow the maintenance schedule.

 

[greenead]

I am having the same issue. Just had the oil changed a couple weeks ago and last week it dropped from 91% remaining to 0% remaining from one start to the next. The FP app showed the correct 91% remaining. I waited a day then reset the oil life to 100%. Today it dropped from 100% to 0%. FP still shows 100%.

 

[SonarChief]

I have seen the same issue now multiple times, while I certainly don’t use the percentage to drive me to have the oil changed, it’s a pain to get useless alerts. In a week on my next 20k oil change I will mention it to the dealer, not to get it fixed, but to add the issue to the database.

 

[Xman]

My dealer said they could not add it to the data base unless I left the truck there for diagnostic examination which meant leaving the truck with them and waiting in the queue. I wasn't going to waste their time or mine trying to track down a software error which they can't do unless it's at the moment it happens like you posted proof of the disparity.

I would be interested in what you're dealer says.

 

[themlruts]

Same issue in my 24 PB. Just had the oils changed a few weeks ago and today it went to 0. Did anyone hear from the dealer about this?

 

[CedarEden]

Same issue in my 24 PB. Just had the oils changed a few weeks ago and today it went to 0. Did anyone hear from the dealer about this?

My dealer said they would "look at it" next time I was in, but it isn't a sensor so I don't know what they can do. He also said they have had vehicles go from 100% to 0% as they took it out of the service bay after an oil change. That was encouraging!

 

[CedarEden]

For some time, my app was saying 100% even though my truck said 0%. Now they both say 0%. And it is VERY ANNOYING to have to push the okay button on the CHANGE OIL NOW warning that pops up every time I start the vehicle!

 

[SonarChief]

So the day after my oil change at the dealership, my “oil change required” message came up, and my oil life read “0”. I had verified before leaving the dealer that they had reset it. So I called the service manager, and he put in a Repair Order, which allowed him to elevate it to a Ford expert. So a little while later he called me back, and said that Ford had recognized an issue with the Instrument Cluster, and were working on a fix which hopefully can be deployed during my next oil change.

 

[Xman]

I've been watching my oil life enough now that I can start tracking how long the oil life calculator thinks a fresh oil change might last. I've driven 1,200 miles and now have 90% oil life remaining. That equates to over 10,000 miles. I'll will keep posting in 10% increments for those who might be curious (or at least until it resets to 0% for the 4th time).

 

[CedarEden]

I've been watching my oil life enough now that I can start tracking how long the oil life calculator thinks a fresh oil change might last. I've driven 1,200 miles and now have 90% oil life remaining. That equates to over 10,000 miles. I'll will keep posting in 10% increments for those who might be curious (or at least until it resets to 0% for the 4th time).

When My oil life calculator was working (from new truck purchase to first oil change/service interval), I got down to 6% or so at around 10,000 miles. The tracker hasn't worked since, went right to zero shortly after that first major service. I think I will change the oil again when it hits 15K

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