GWM module fails to download

[glennbo80]

Hi all. First of all, thanks for all the helpful info here, such a great community!

I'm 4 weeks into owning a '21 F-150 Lariat 2.7 EB - Love the truck!

Noticed the Power Up version was 2.7.3 and the Sync 4 Software version was 22177 - seemed out of date, as I'm seeing it's now in the 4.2's. (Also found that the 22177 meant it was from June 26, 2022) Googled... Ford's OTA is horrible disaster pretty much... blah blah blah.

Saw the path to redemption - FDRS + Mongoose...I'm in.

got the Mongoose, FDRS Software, 2 day pass - good to go. Get configured, start updating, things going too good. About a dozen updates completed, no issues. One I had to do the CAN way(?) as it would recognize the USB drive, but would never popup the starting install screen, after waiting over half an hour twice. the CAN method took about 6 hours (think it was for the ICM or ACM, can't remember exactly?)

Solid day, pretty happy, down to the last update - GWM

I run the update, plug in the USB, download fails. try it again, and again and again - fails. It asked again like the other one if I want to do it the CAN way - this will take an hour instead of 6, I say heck yeah....it fails.

I've probably tried 20+ tries, recycled the truck, the laptop, unplugged/replugged the mongoose - no luck. Gigabit connection, router nearby, don't think it's a network issue.

the file that keeps failing is MU5T-14H394-AAL

Wondered if anyone might have a suggestion on a way to get past this?

My VIN is 1FTEW1EPXMFB81708

Still so new to this, so I don't know if there is more info that I can provide that would be helpful?

Sorry for writing a mini-novel, I like to give as many details as I can.

Thanks for reading

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[Blue]

When my dealer was having failure after failure Ford suggested a direct connection via ethernet cable and dont use wi-fi, and it worked. Worth a try, also make sure the battery is fully charged.

 

[Snakebitten]

And hasn't it been mentioned to use the option in FDRS to clear the cache of previous update files, for an update that failed previously, in order to get a clean slate approach to the update on a subsequent attempt?

Sounds like a worthy procedure to me.

 

[Jesse-Infotainment]

Sorry I misread the issue..

I can grab the update for you.

 

[glennbo80]

thanks all for your input. @Jesse-Infotainment was able to help me change a setting in Forscan, and send the files to get past this.

 

[Snakebitten]

He's a treasure and a machine!

 

[TraderLeric]

Ran in to this same exact issue trying FDRS for the first time yesterday on my 22 F350.

Mongoose cable + 2 day subscription to FDRS. Every other module updated fine but I get the same error when I try to download the GWM update to the USB stick.

Haven't used FORSCAN, any chance of a little more detail on how to make that change? Then the update downloads to the USB and works?

EDIT: Since I've never used FORSCAN, all my modules are completely stock/unedited, and still go the above error at download " MU5T-14H394-AAL "

Thanks!

VIN: 1FT8W3BTXNEC64296

 

[fordtruckman2003]

Is this something that happens if you do changes in Forscan before forcing updates with FDRS?

 

[glennbo80]

sorry, I am not an expert at Forscan and wouldn't want to give advice on it, as it can mess up your vehicle if not used properly. I used it a few years ago on a Ranger, and remembered enough to use it yesterday. there are tons of Youtube videos on using Forscan, that's where I would turn. This was a stock F-150 as far as I know, had not changed anything in Forscan.

After I made that change, Jesse had sent me the files that I put on the thumb drive, and it worked.

 

[TraderLeric]

ok, thank for the quick follow up. Would love to figure out what the hang up is here so I can get this module updated and then hopefully unlock the apim update for full screen car play…

@Jesse-Infotainment what is the underlying problem here, and what’s best way to fix it?

have fdrs tonight and tmw with this license and happy to download forscan

 

[Jesse-Infotainment]

ok, thank for the quick follow up. Would love to figure out what the hang up is here so I can get this module updated and then hopefully unlock the apim update for full screen car play…

@Jesse-Infotainment what is the underlying problem here, and what’s best way to fix it?

have fdrs tonight and tmw with this license and happy to download forscan

Edit I see it now..

I will take a look.. And let you know

 

[Jesse-Infotainment]

ok, thank for the quick follow up. Would love to figure out what the hang up is here so I can get this module updated and then hopefully unlock the apim update for full screen car play…

@Jesse-Infotainment what is the underlying problem here, and what’s best way to fix it?

have fdrs tonight and tmw with this license and happy to download forscan

Youll need Forscan and have to let me remote in and take a look.. I cant see as build right now Fords page is down. \

 

[802screw]

Youll need Forscan and have to let me remote in and take a look.. I cant see as build right now Fords page is down. \

Hey Jesse, also having the same error on the GWM download. Happy to wait in line/get on when you can point me in the direction to edit forscan and retry. Appreciate it!

 

[Jesse-Infotainment]

Hey Jesse, also having the same error on the GWM download. Happy to wait in line/get on when you can point me in the direction to edit forscan and retry. Appreciate it!

Ford is having issues today with as build service. I cant see as build. I would have to remote in and look at your truck to see.

I can look real quick if your on it right now

 

[802screw]

Ford is having issues today with as build service. I cant see as build. I would have to remote in and look at your truck to see.

I can look real quick if your on it right now

Have an update running now, will be back in 10, late dinner lol.

Is it as simple as loading as builts? (I saved my files, haven't tried to reload)

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