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Sync 4 won't notify about new texts

Ffdlt371

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Hi everyone. I have a 22 PB plat. When I first got it in December, it would notify me when I received a text and read it to me off I chose to. Recently, I noticed that it no longer does that. I have looked at every setting I can find to see if something was not turned on. All of me settings seem ok. All I can think of is that after the sync update to 3.5.4, something changed. A Google search doesn't provide me with much info.
Had anyone else experienced this and did you find the cause and cure? Thanks
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C. Mays

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Hi everyone. I have a 22 PB plat. When I first got it in December, it would notify me when I received a text and read it to me off I chose to. Recently, I noticed that it no longer does that. I have looked at every setting I can find to see if something was not turned on. All of me settings seem ok. All I can think of is that after the sync update to 3.5.4, something changed. A Google search doesn't provide me with much info.
Had anyone else experienced this and did you find the cause and cure? Thanks
Mine starting doing this awhile back. I think it is a CarPlay setting. I will have to look into it later to see if it was a phone update or truck.
 

C. Mays

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On iPhone. Settings; Siri & Search; Announce Notifications; Toggle notifications on; CarPlay; Select announce new messages. That should take care of it, though I haven't tried it yet.
 
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Ffdlt371

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Thanks for the reply. I just got off the phone with sync tech support. They had me unpair my phone and delete and re add it to sync. Then they had me do the soft reset with the volume down and forward button. And that seems to have done it. I had someone send me a text and it popped up on the screen and I could read it and either reply or have it read aloud to me. All by voice command. Just like it was before. I use Android auto btw. I don't use car play.
 

HammaMan

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mine gives me the option to read it but it's android.
 

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GraffiX

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Hopefully it lasts for you, but I've been having all sorts of issues since the last update.
 
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Ffdlt371

Ffdlt371

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I hope so.

But if you can't solve your issues, call the sync tech line. Maybe they can help.

1-833-389-0848
 

powerboatr

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mine does it every-now and then
if i have pandora running it seems to stop the music, but nothing ever pops up on screen, then a few miles down the road the music resumes and the phone makes a noise.

then other times its BANG on, pops up, reads it to me etc

i think HAL has so much running that he plays windows and looses his electronic brain for a second or two
 
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Ffdlt371

Ffdlt371

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mine does it every-now and then
if i have pandora running it seems to stop the music, but nothing ever pops up on screen, then a few miles down the road the music resumes and the phone makes a noise.

then other times its BANG on, pops up, reads it to me etc

i think HAL has so much running that he plays windows and looses his electronic brain for a second or two
That might be the most plausible explanation yet!
 

Snakebitten

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I dedicate the Sync shortcut tab to the phone with my corporate email account. We are 24/7/365, so although I don't necessarily need to read every email in real time, I do so enjoy that Sync let's me see sender and subject.
That's all I need to know to know whether I need to look closer.

Ford F-150 Sync 4 won't notify about new texts 20230323_100844
 

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powerboatr

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i am unfamiliar with that sync shortcut?
what a great idea, bet that saves tons of time.
 
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Ffdlt371

Ffdlt371

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As am I. I was unaware that we could view email on the screen. If you have a minute, explain please.
 

Wes1963

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I dedicate the Sync shortcut tab to the phone with my corporate email account. We are 24/7/365, so although I don't necessarily need to read every email in real time, I do so enjoy that Sync let's me see sender and subject.
That's all I need to know to know whether I need to look closer.

20230323_100844.jpg
How do you make this work?
 

Snakebitten

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