software update that won't update

[Hobkvet]

WELPPP... I still have not been updated with any new software, but it keeps telling me it's gonna happen

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[rugedraw]

WELPPP... I still have not been updated with any new software, but it keeps telling me it's gonna happen

Did I forget to check your VIN? Both SoC and capacity are very low. That is why it is failing.

 

[obert]

@rugedraw

Can’t remember if you had checked mine for why it’s failing

1FTEW1EP5MFB73967

 

[Jean Deaux]

Here is my story, y'all.
My truck received her last update in Sep 2024 and then only crickets. Javier checked my VIN and found that the mothership was sending updates to the truck on regular basis, but the truck rejected them for no apparent reason. Javier suggested to disconnect 12v battery for about 20 minutes to give the system fresh start. I did but the Mothership didn't send any. I schedule an appointment with my dealer to address a recall and check on the updates issue. My appointment is tomorrow at 7am and the truck has just updated herself.

 

[rugedraw]

@rugedraw

Can’t remember if you had checked mine for why it’s failing

1FTEW1EP5MFB73967

Your case is different. It has failed many times (it was resent to you just today) due to some kind of server issue. Al the failed attempts cite the same error:

"errorCode":"103""errorCategory":"VICM_API_ERROR_CATEGORY(11)"

I have no idea what that means.

 

[obert]

Your case is different. It has failed many times (it was resent to you just today) due to some kind of server issue. Al the failed attempts cite the same error:

"errorCode":"103""errorCategory":"VICM_API_ERROR_CATEGORY(11)"

I have no idea what that means.

Thanks

Hopefully it will go through at some point

 

[Hobkvet]

Did I forget to check your VIN? Both SoC and capacity are very low. That is why it is failing.

Thanks I guess It might be time for a new battery then?

 

[erixgix]

@Hobkvet you mentioned you've been getting notified of future or pending updates in Ford Pass. I have seen others reference this too. I have never seen any pending updates notices in Fordpass or failure notices. On occasion (rare now, maybe 1 of 5) it will indicate an update occurred but only if was successful.

I use in ios device, are you guys who gets these using androids? Or how are you set up to get these 24 hour notices?

All my notifications on the device are set to on. appreciate any background anyone can offer.

 

[obert]

How mine works is if my truck says there is a pending update on the screen then my ford app on my phone will say the same thing.

 

[erixgix]

ios or android? I understand the apps features differ. ios being a bit more limited.

I've never seen had FP notify when I get the synch screen notice myself.
My last 3 successful OTA's didn't pop up either, I found out from the truck on next use.
From '22 thru about mid '24 it always showed a notice and message would go to message history. As they revised the FP app over the last year that behavior has mostly stopped.

 

[rugedraw]

Thanks I guess It might be time for a new battery then?

I would try charging it up first before replacing it.

 

[obert]

ios or android? I understand the apps features differ. ios being a bit more limited.

I've never seen had FP notify when I get the synch screen notice myself.
My last 3 successful OTA's didn't pop up either, I found out from the truck on next use.
From '22 thru about mid '24 it always showed a notice and message would go to message history. As they revised the FP app over the last year that behavior has mostly stopped.

IOS

 

[Hobkvet]

OK Charged up my battery, and i did the OTA download AND IT WORKED- HOLY COW ALL THIS and it was just a window up and down improvement- I didn't think it was a problem- well there you go- OK so I thought just because the truck turned on when i started it up all was well- apparently not. Thanks for all the responses- I think I may invest in a battery tester after this what do you boys think?

 

[rugedraw]

OK Charged up my battery, and i did the OTA download AND IT WORKED- HOLY COW ALL THIS and it was just a window up and down improvement- I didn't think it was a problem- well there you go- OK so I thought just because the truck turned on when i started it up all was well- apparently not. Thanks for all the responses- I think I may invest in a battery tester after this what do you boys think?

A charger will be more useful. You can have AutoZone (for example) test it for free.

 

[obert]

After 6-7 fails I guess it finally figured out how to complete it.

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