Sponsored

Request VIN Lookup Thread

rugedraw

Well-known member
First Name
Javier
Joined
Dec 14, 2021
Threads
17
Messages
7,413
Reaction score
9,008
Location
Miami
Vehicles
2021 Ford F150 Platinum FX4 EB/2023 Bronco Sport Badlands/1991 Mustang 5.0 coupe
Occupation
Auto Sales
I can't seem to lock/unlock my truck from FordPass recently but everything else in the app works. I was wondering if there was something someone could look into for me?

1FTFW1ED1PFA16905
PTS shows this campaign open for your VIN stating a GWM can fix connectivity issues preventing certain connected features from working. One of the things specifically mentioned if you read through the document is Fordpass not being able to lock/inlock the vehicle. This looks like a good place to start. Without FDRS, a dealer visit will be required.
Sponsored

 

Attachments

JustinH

Well-known member
First Name
Justin
Joined
Dec 11, 2023
Threads
1
Messages
75
Reaction score
47
Location
Wisconsin
Vehicles
2023 Ford F150 XLT Powerboost
Occupation
Computer Engineer
PTS shows this campaign open for your VIN stating a GWM can fix connectivity issues preventing certain connected features from working. One of the things specifically mentioned if you read through the document is Fordpass not being able to lock/inlock the vehicle. This looks like a good place to start. Without FDRS, a dealer visit will be required.
I noticed I had that campaign a few weeks back but I think last time you looked into updates for my truck it didn't list any updates for my GWM module so I assumed it was fixed by an OTA update somewhere.

If it doesn't show an update available, would the dealer even be able to help?
 

rugedraw

Well-known member
First Name
Javier
Joined
Dec 14, 2021
Threads
17
Messages
7,413
Reaction score
9,008
Location
Miami
Vehicles
2021 Ford F150 Platinum FX4 EB/2023 Bronco Sport Badlands/1991 Mustang 5.0 coupe
Occupation
Auto Sales
I noticed I had that campaign a few weeks back but I think last time you looked into updates for my truck it didn't list any updates for my GWM module so I assumed it was fixed by an OTA update somewhere.

If it doesn't show an update available, would the dealer even be able to help?
Good point, but to check if you are showing a GWM update, I need FDRS. Remind me after 7pm eastern when I'm home and I'll gladly check from my laptop.
 

Mstephens20

Well-known member
First Name
Matthew
Joined
Apr 5, 2024
Threads
2
Messages
49
Reaction score
13
Location
Clearwater Fl
Vehicles
2021 F150 PB Platinum FX4
1FTFW1ED9MFB06427
Can someone have a look and see what I have available for updates. Thank you!!

Also has there been a fix for the BCM update, I wasn’t able to do it last FDRS session.
 

rugedraw

Well-known member
First Name
Javier
Joined
Dec 14, 2021
Threads
17
Messages
7,413
Reaction score
9,008
Location
Miami
Vehicles
2021 Ford F150 Platinum FX4 EB/2023 Bronco Sport Badlands/1991 Mustang 5.0 coupe
Occupation
Auto Sales
1FTFW1ED9MFB06427
Can someone have a look and see what I have available for updates. Thank you!!

Also has there been a fix for the BCM update, I wasn’t able to do it last FDRS session.
This is what yo have showing.

There is a different issue with the BCM that won't allow you to update it now, so you still won't be able to do it.

Ford F-150 Request VIN Lookup Thread 1716503397454-jz
 

Sponsored

JustinH

Well-known member
First Name
Justin
Joined
Dec 11, 2023
Threads
1
Messages
75
Reaction score
47
Location
Wisconsin
Vehicles
2023 Ford F150 XLT Powerboost
Occupation
Computer Engineer
Good point, but to check if you are showing a GWM update, I need FDRS. Remind me after 7pm eastern when I'm home and I'll gladly check from my laptop.
Of course when I finally decide to ask about my FordPass issue after a week of it not working right, it starts working again.

Its either a crazy coincidence or someone from Ford is lurking here and secretly fixed it for me ?
 

Ssimkins

New member
First Name
Sean
Joined
May 11, 2024
Threads
0
Messages
2
Reaction score
1
Location
San Diego
Vehicles
2021 F-150 XLT 4x4 Powerboost
Occupation
Sales Ops
VIN 1FTFW1ED6MFB26344

Dealer replaced APIMs and had one update. Try to schedule updates but time keeps reseting and not holding. Not sure what’s going on. Any help w/ OTA info would be appreciated.
 
Last edited:

charliecbp

Well-known member
First Name
Charlie
Joined
Oct 19, 2020
Threads
19
Messages
291
Reaction score
197
Location
Key West, Florida
Vehicles
2021 F 150 Limited PowerBoost
Could I please have my VIN checked to see if I have anything pending in FDRS

1FTFW1ED3MFA94078
 

falcon7204

New member
First Name
Dan
Joined
Dec 31, 2023
Threads
1
Messages
4
Reaction score
1
Location
Texas
Vehicles
2021 Ford F-150 XL
In an attempt to keep the other threads clean lets use this thread to request VIN lookups from anyone with an active FDRS or PTS subscription.

Please specify if you are looking for OTA updates (done via PTS) or module updates (done via FDRS)

Please do not PM asking for a VIN lookup, please use this thread

Here's some good OTA information courtesy of @JScaro

https://www.motorcraftservice.com/Home/SetCountry?returnUrl=/Purchase/ViewProduct
OK, here’s mine: 1FTEW1EP9MFC47813

Currently on SYNC 4 version 22095_PRODUCT (Rev 421).

It’d be nice if my current problem could be taken care of OTA versus a trip to the dealer. See this thread: https://www.f150gen14.com/forum/threads/my-f-150-is-in-the-ocean.24573/
 

Sponsored


rugedraw

Well-known member
First Name
Javier
Joined
Dec 14, 2021
Threads
17
Messages
7,413
Reaction score
9,008
Location
Miami
Vehicles
2021 Ford F150 Platinum FX4 EB/2023 Bronco Sport Badlands/1991 Mustang 5.0 coupe
Occupation
Auto Sales
VIN 1FTFW1ED6MFB26344

Dealer replaced APIMs and had one update. Try to schedule updates but time keeps reseting and not holding. Not sure what’s going on. Any help w/ OTA info would be appreciated.
Your APIM was replaced on 5/10 and you got your first OTA 2.1.0 five days later, so your issue is fixed. Not is a matter of waiting for them to slowly come in. As behind as you as, it will be a VERY long time before you are caught up. I recommend you look into FDRS and update it yourself.

Could I please have my VIN checked to see if I have anything pending in FDRS

1FTFW1ED3MFA94078
You have no pending updates at this time.

OK, here’s mine: 1FTEW1EP9MFC47813

Currently on SYNC 4 version 22095_PRODUCT (Rev 421).

It’d be nice if my current problem could be taken care of OTA versus a trip to the dealer. See this thread: https://www.f150gen14.com/forum/threads/my-f-150-is-in-the-ocean.24573/
Unfortunately, I think a dealer visit is required for you. Your truck is reporting several codes in the APIM that suggest there is a hardware/connection problem on your truck. There are several SSM's and TSB's that pertain to this code, but the dealer is going to have to run some pin-point tests to determine that the problem is. I attached them for your reading pleasure. It is impossible to diagnose what the problem is remotely in your case.

Ford F-150 Request VIN Lookup Thread 1716565810511-2y
 

Attachments

Ssimkins

New member
First Name
Sean
Joined
May 11, 2024
Threads
0
Messages
2
Reaction score
1
Location
San Diego
Vehicles
2021 F-150 XLT 4x4 Powerboost
Occupation
Sales Ops
Your APIM was replaced on 5/10 and you got your first OTA 2.1.0 five days later, so your issue is fixed. Not is a matter of waiting for them to slowly come in. As behind as you as, it will be a VERY long time before you are caught up. I recommend you look into FDRS and update it yourself.



You have no pending updates at this time.



Unfortunately, I think a dealer visit is required for you. Your truck is reporting several codes in the APIM that suggest there is a hardware/connection problem on your truck. There are several SSM's and TSB's that pertain to this code, but the dealer is going to have to run some pin-point tests to determine that the problem is. I attached them for your reading pleasure. It is impossible to diagnose what the problem is remotely in your case.

1716565810511-2y.png
Thanks so much! You are awesome!! Def going to look into purchasing a dongle and update myself.
 

jbruize

Member
First Name
Jeff
Joined
May 22, 2024
Threads
0
Messages
6
Reaction score
0
Location
Michigan
Vehicles
2021 F150 XLT
I would appreciate a lookup.
1st F150 bought two months ago. Latest update kept failing, about 10 times. I did a reset and there are no no more updates so I am curious if everything thing is up to date.

Thanks!

VIN: 1FTEW1EP2MFA63202
 

falcon7204

New member
First Name
Dan
Joined
Dec 31, 2023
Threads
1
Messages
4
Reaction score
1
Location
Texas
Vehicles
2021 Ford F-150 XL
Your APIM was replaced on 5/10 and you got your first OTA 2.1.0 five days later, so your issue is fixed. Not is a matter of waiting for them to slowly come in. As behind as you as, it will be a VERY long time before you are caught up. I recommend you look into FDRS and update it yourself.



You have no pending updates at this time.



Unfortunately, I think a dealer visit is required for you. Your truck is reporting several codes in the APIM that suggest there is a hardware/connection problem on your truck. There are several SSM's and TSB's that pertain to this code, but the dealer is going to have to run some pin-point tests to determine that the problem is. I attached them for your reading pleasure. It is impossible to diagnose what the problem is remotely in your case.

1716565810511-2y.png
Thanks so much for the info. I like going to the dealer with some information so they don't have to hunt around for the problem. This is extremely helpful.
 
 







Top