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Request VIN Lookup Thread

Grafx36510

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No, nothing yet.
Thanks! Looks like I have an update ready to go, but I guess I’ve reached phantom update level. Go me!
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ejb2999

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Can I get a VIN Check? I have not received an update since I had it in the dealer for a gateway issue. 1FTFW1E8XPFC33047
 

rugedraw

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Working in the tech industry myself, Ford really seems to be beating around the bush which would line up with what you said indicating a larger issue. I'll pull the trigger on FDRS & Mongoose if it comes down to it but that pretty well confirms my suspicion..

Thanks again!!
With the current issue, having a Mongoose/FDRS would make no difference. The files are not on the server, so they won't come in OTA or via FDRS. This issue started a few days ago, so it would not explain why you haven't been sent any updates. Right now, you would not be able to do the updates either way.

Can I get a VIN Check? I have not received an update since I had it in the dealer for a gateway issue. 1FTFW1E8XPFC33047
This is a bit more complex to check. Remind me tomorrow to look into it.
 

maad1618

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With the current issue, having a Mongoose/FDRS would make no difference. The files are not on the server, so they won't come in OTA or via FDRS. This issue started a few days ago, so it would not explain why you haven't been sent any updates. Right now, you would not be able to do the updates either way.
Yeah not having any updates ever is what has me puzzled, I've read your threads and understand how the process works with the updates having to be available. Going back to the issue that started a few days ago, did they recognize files became unavailable on the server or maybe in my case have never been there at all ?
 

rugedraw

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Yeah not having any updates ever is what has me puzzled, I've read your threads and understand how the process works with the updates having to be available. Going back to the issue that started a few days ago, did they recognize files became unavailable on the server or maybe in my case have never been there at all ?
Tbh, I don't know if Ford knows there's a problem yet. We usually find out before they do. ?‍♂
 

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rugedraw

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Parked my truck on the street again since I was cutting cedar with my Miter Saw for a playset. Got another one. I realize this is probably a conciidence.
Whatever appeases the OTA gods, I guess. lol
 

ejb2999

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In an attempt to keep the other threads clean lets use this thread to request VIN lookups from anyone with an active FDRS or PTS subscription.

Please specify if you are looking for OTA updates (done via PTS) or module updates (done via FDRS)

Please do not PM asking for a VIN lookup, please use this thread

Here's some good OTA information courtesy of @JScaro

https://www.motorcraftservice.com/Home/SetCountry?returnUrl=/Purchase/ViewProduct
Can I get a VIN Check? I have not received an update since I had it in the dealer for a gateway issue. 1FTFW1E8XPFC33047
 

rugedraw

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Can I get a VIN Check? I have not received an update since I had it in the dealer for a gateway issue. 1FTFW1E8XPFC33047
I see no indication in your warranty history that any work was done to the GWM on your truck. Can you elaborate a bit so I know what to look for? PTS is down now and I cannot check OTA dashboards, but I checked yesterday when you posted and saw you have no OTA history.
 

Kanuck

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@rugedraw

Good morning Javier.
When you got a moment, could have a look and see if the BCM update that was showing in PTS is still there? I got CSM2 on the 14th, a BCM update, and it looks like my double tap for tailgate was changed to single tap. I check my quad lights and they are good. I checked my truck with Forscan this morning and there are no codes showing.

Because I am off the bumper to bumper warranty as of May 6th, I was thinking about updating what ever is showing in FDRS around the middle of April. If something is screwed up, the truck is still under warranty.

Thanks
Don

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rugedraw

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@rugedraw

Good morning Javier.
When you got a moment, could have a look and see if the BCM update that was showing in PTS is still there? I got CSM2 on the 14th, a BCM update, and it looks like my double tap for tailgate was changed to single tap. I check my quad lights and they are good. I checked my truck with Forscan this morning and there are no codes showing.

Because I am off the bumper to bumper warranty as of May 6th, I was thinking about updating what ever is showing in FDRS around the middle of April. If something is screwed up, the truck is still under warranty.

Thanks
Don

1FTFX1E81MKE01710
PTS is partially down. I cannot pull of OTA dasboards.
 

Kanuck

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ejb2999

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I see no indication in your warranty history that any work was done to the GWM on your truck. Can you elaborate a bit so I know what to look for? PTS is down now and I cannot check OTA dashboards, but I checked yesterday when you posted and saw you have no OTA history.
I was "told" they updated the Gateway module. while they performed updates to a APIN Moudules. I can PM you the paperwork they gave me. ) Beyond frustrated in this. :)
 

rugedraw

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I was "told" they updated the Gateway module. while they performed updates to a APIN Moudules. I can PM you the paperwork they gave me. ) Beyond frustrated in this. :)
I just need the date range of when they truck was there so I can look at vehicle history and see if they did anything or not.
 

ejb2999

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I just need the date range of when they truck was there so I can look at vehicle history and see if they did anything or not.
[/QUOTE
I just need the date range of when they truck was there so I can look at vehicle history and see if they did anything or not.
It was there on3/14 -3/15
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