OTA updates not happening?

[Henfield]

My dealer wont touch it without taking money. This to me is a Ford issue. Dealer can't guarantee they can fix it.

That said, it works just fine. So I'm going to sit on the sidelines and watch.

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[roadPilot]

My dealer wont touch it without taking money. This to me is a Ford issue. Dealer can't guarantee they can fix it.

That said, it works just fine. So I'm going to sit on the sidelines and watch.

What, exactly, is the 'issue' you say is a Ford issue?

 

[roadPilot]

Out of curiosity, what’s the issue with posting vins?

Answered via DM

 

[rugedraw]

Out of curiosity, what’s the issue with posting vins?

Long story short: Ford deactivated my account once already and I was lucky to get it back. Because they have a way of seeing what user name checked a VIN, I don't do public VIN checks anymore.

 

[Eighthtry]

She was correct. They don't know, and neither does anyone else. Module firmware updates aren't like your iPhone where you check for updates, click "Update" and 5 minutes later, it's done, nor are they pushed out to everybody at the same time.

First, understand that that was an estimate. Could be more, could be less. But applying updates isn't like replacing 8 spark plugs. It's hard to estimate how long it will take, and there may be updates that appear AFTER you apply one that extends the time it will take to finish. Not sure what their posted hourly rate is, but if it's $150, then that's 20 hours. I would consider that worst case scenario.

They were being up front with you. Would you rather have them quote you 10 hours, but then hand you a bill for 20?

As was previously mentioned, you can purchase the Mongoose Plus VIC from Amazon for under $600. Then, whenever you want to apply outstanding updates, you spend $50 and get a couple of days to get things done yourself. You may also need an inexpensive but compatible flash drive.

I went and looked at some threads on doing that. Life's too short for me to start screwing with computers in my truck. It is running fine, so maybe some year it will finally be updated.

 

[Eighthtry]

I went and looked at some threads on doing that. Life's too short for me to start screwing with computers in my truck. It is running fine, so maybe some year it will finally be updated.

I guess I need to read my owners manual to see which options I have that are not working.

 

[roadPilot]

I went and looked at some threads on doing that. Life's too short for me to start screwing with computers in my truck. It is running fine, so maybe some year it will finally be updated.

LOL. Your call, of course. But I'm sure there are probably other forum members near you who would be happy to lend a hand (and may even have the hardware). If you lived in SE Michigan, I'd be happy to assist, as I already own the hardware.

P.S. - I'm old, too.

 

[Eighthtry]

Thank you for the offer. It's interesting in that I love the SuperCab, and Ford is the only truck that makes it work. I feel certain it will be gone in 25 or 26 altogether.

I had to buy a 21 Lariat Supercab 6.5 ft bed to replace my loaded up 23 XLT that I totaled. I couldn't replace the 23 because the SuperCab was gone in 24. So I had to start looking used. Found the current one in Iowa....somewhere. Still not sure where I bought it but the dealer certainly remembers. Living in Dallas it is not a casual trip to go up and kick tires.

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