Multi-Contour Removal

[rpold150]

I had a 21 Platinum with the full ambient lighting. Our 22's had some removed.

Cup holders, the USB port storage area, the lower portions of our doors, and the glove box light is gone too.

It's really just bulbs and harnesses, for the most part, except the cup holders are actually manufactured with the light rings in them and the door panels have a mount that's missing.

It's still a beautiful interior in the evening, I agree, so you don't know what you are missing until you see one with it complete.

First world issue.

There's another thread talking about adding the missing lights. I have the cup holder, lights, and harness ready to add. Not going to add the door lights, maybe later.

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[Atlee]

I had a 21 Platinum with the full ambient lighting. Our 22's had some removed.

Cup holders, the USB port storage area, the lower portions of our doors, and the glove box light is gone too.

It's really just bulbs and harnesses, for the most part, except the cup holders are actually manufactured with the light rings in them and the door panels have a mount that's missing.

It's still a beautiful interior in the evening, I agree, so you don't know what you are missing until you see one with it complete.

First world issue.

Hell, the interior of the cab looks like an airplane at night with ambient lighting everywhere.

WRT cup holders, us XLT'ers can't miss what we never had.

 

[texski]

In Canada it's $375...

I offered Ford 5x that to put the proper seats in my truck...they refused. Truth be told If they told me 8x, or even 10x, I'd probably say yes. That's how bad these seats are.

Jason, you are exactly right!

Here in lies the problem. We pay full Retail price for these seats, and Ford credits us Wholesale (Invoice) prices. I would like to see what a dealership would charge, parts and labor, to retrofit our seats. THIS is the amount Ford should be crediting us! I am certain that the $150-ish per seat is what their vendor charges them (parts and labor) to provide this seat with an inserted bladder. Ford is just passing that cost savings on to us. WE bare the true cost of their unilateral decision.

When you sign that addendum saying you acknowledge the deleted features, you are approving their renegotiated contract, or counter offer. #FireFarley

 

[texski]

I had a 21 Platinum with the full ambient lighting. Our 22's had some removed.

Cup holders, the USB port storage area, the lower portions of our doors, and the glove box light is gone too.

It's really just bulbs and harnesses, for the most part, except the cup holders are actually manufactured with the light rings in them and the door panels have a mount that's missing.

It's still a beautiful interior in the evening, I agree, so you don't know what you are missing until you see one with it complete.

First world issue.

True to those who say you cannot unsee this. For me, it's a little more than that. Ford also deleted the light in the glove box, and used an incandescent bulb to illuminate the license plate. Both of these serve as functional features, not just an optional accessories.

BUT WHAT REALLY CHAPS MY HIDE ...
The A/C vents in the dash. On 21's (and previous) there was a rotary knob where you could restrict flow or close the vent. My 1997 F150 has this, and actually I don't think I have owned a vehicle without this feature. To me, this is an essential feature, especially if you have a wife and you constantly disagree about a "comfortable" temperature or fan speed. In our other cars, I can set my temp for 72, and my wife can close down the vent. In this truck, my wife sets her side to 78 and that effects my side too. The system simply cannot provide both temps at the same time. Simple solution, closable flaps in the vents.

I guess that is how I am paying for Rivian. #FireFarley

 

[Atlee]

True to those who say you cannot unsee this. For me, it's a little more than that. Ford also deleted the light in the glove box, and used an incandescent bulb to illuminate the license plate. Both of these serve as functional features, not just an optional accessories.

BUT WHAT REALLY CHAPS MY HIDE ...
The A/C vents in the dash. On 21's (and previous) there was a rotary knob where you could restrict flow or close the vent. My 1997 F150 has this, and actually I don't think I have owned a vehicle without this feature. To me, this is an essential feature, especially if you have a wife and you constantly disagree about a "comfortable" temperature or fan speed. In our other cars, I can set my temp for 72, and my wife can close down the vent. In this truck, my wife sets her side to 78 and that effects my side too. The system simply cannot provide both temps at the same time. Simple solution, closable flaps in the vents.

I guess that is how I am paying for Rivian. #FireFarley
[/QUOTE

I will agree about the round vents. So much better than the rectangular ones.

 

[‘22Powerboost]

True to those who say you cannot unsee this. For me, it's a little more than that. Ford also deleted the light in the glove box, and used an incandescent bulb to illuminate the license plate. Both of these serve as functional features, not just an optional accessories.

BUT WHAT REALLY CHAPS MY HIDE ...
The A/C vents in the dash. On 21's (and previous) there was a rotary knob where you could restrict flow or close the vent. My 1997 F150 has this, and actually I don't think I have owned a vehicle without this feature. To me, this is an essential feature, especially if you have a wife and you constantly disagree about a "comfortable" temperature or fan speed. In our other cars, I can set my temp for 72, and my wife can close down the vent. In this truck, my wife sets her side to 78 and that effects my side too. The system simply cannot provide both temps at the same time. Simple solution, closable flaps in the vents.

I guess that is how I am paying for Rivian. #FireFarley

My 19 KR you couldn’t close the vents.

 

[tbinmd]

My 19 KR you couldn’t close the vents.

Yep, 13th gen trucks did away with closing the vents. The 12th gen you just closed the flaps.

 

[jfried]

Jason, you are exactly right!

Here in lies the problem. We pay full Retail price for these seats, and Ford credits us Wholesale (Invoice) prices. I would like to see what a dealership would charge, parts and labor, to retrofit our seats. THIS is the amount Ford should be crediting us! I am certain that the $150-ish per seat is what their vendor charges them (parts and labor) to provide this seat with an inserted bladder. Ford is just passing that cost savings on to us. WE bare the true cost of their unilateral decision.

When you sign that addendum saying you acknowledge the deleted features, you are approving their renegotiated contract, or counter offer. #FireFarley

I asked several dealers what it would take to retrofit, all of them said not possible. That being said, no, the credit shouldn't have been "what it costs to retrofit".

What the credit should have been, was optional -- much like flights do it when you have to get bumped. Come up with a number that you think will cause enough people to willingly drop their seats; and go with that.

That number would likely be less than the cost to retrofit (as you're not having to include shipping, duplicate parts, and duplicate labour)... but certainly more than the $300 BS.

 

[texski]

My 19 KR you couldn’t close the vents.

So do you have them in your 22 Platinum?
I've seen them in salvaged 21 KR's, and videos of 21 v 22 Platinums. Ford yanked these in the second half of 21.

 

[texski]

I asked several dealers what it would take to retrofit, all of them said not possible. That being said, no, the credit shouldn't have been "what it costs to retrofit".

What the credit should have been, was optional -- much like flights do it when you have to get bumped. Come up with a number that you think will cause enough people to willingly drop their seats; and go with that.

That number would likely be less than the cost to retrofit (as you're not having to include shipping, duplicate parts, and duplicate labour)... but certainly more than the $300 BS.

There is a reason you did not receive a quote for retrofit. It would be like trying to order a Fish filet on a Big Mac. McDonalds does not offer that option. I suspect most Ford Technicians are paid flat rate, and the option to insert a bladder into an existing seat does not exist in their "menu." Ford would rather replace the existing seat unit than to have a tech remove, disassemble, install, replace the seat cover (per factory spec), reinstall, and offer a 2 year warranty on the parts and labor.

I can't find the bladder(s), even using my VIN which has the active motion.

Ford has imposed this on customers and hopes that the addendum will release them from any further action. Ford is somewhat insulated since they do not sell directly to the customer. And the dealer somewhat protected because they did not manufacture the vehicle. This ambiguity creates limbo where both parties are responsible while not being completely responsible. This is, if the dealer signed off on these changes without the buyers consent. Signing the addendum will release both parties from further action. The retrofit price would be a baseline to establish damages. It would be up to a judge to assign actual damages.

Just to be clear, I find Ford to be liable in that they continued to take orders when they did not have enough parts available to fulfill. This is compounded further when they advertise "Late Availability" and refuse to push back these orders to meet the ordered specs.

 

[jfried]

There is a reason you did not receive a quote for retrofit. It would be like trying to order a Fish filet on a Big Mac. McDonalds does not offer that option. I suspect most Ford Technicians are paid flat rate, and the option to insert a bladder into an existing seat does not exist in their "menu." Ford would rather replace the existing seat unit than to have a tech remove, disassemble, install, replace the seat cover (per factory spec), reinstall, and offer a 2 year warranty on the parts and labor.

I can't find the bladder(s), even using my VIN which has the active motion.

Ford has imposed this on customers and hopes that the addendum will release them from any further action. Ford is somewhat insulated since they do not sell directly to the customer. And the dealer somewhat protected because they did not manufacture the vehicle. This ambiguity creates limbo where both parties are responsible while not being completely responsible. This is, if the dealer signed off on these changes without the buyers consent. Signing the addendum will release both parties from further action. The retrofit price would be a baseline to establish damages. It would be up to a judge to assign actual damages.

Just to be clear, I find Ford to be liable in that they continued to take orders when they did not have enough parts available to fulfill. This is compounded further when they advertise "Late Availability" and refuse to push back these orders to meet the ordered specs.

Not neccessarily. Ford a few years ago did have TSB out for some problematic multi-contour seats, that required service tech's to do some disassembly.

The reason that none of the dealers I asked about doing it is because they probably realize that without Ford's support, it would be a massive undertaking; with no guarantee that it would eventually work.

Not only would you have to disassemble the seats, and either cut-out, or replace the existing foam, but then attach these modules, put the seats back together, and re-program the car's body control module to think that it was built with these seats (as the control for them is on the main screen of the car). That's assuming that the computer which controls the actual massage functions of the seat is located in/underneath the seat, and not at some random spot in the dash.

 

[SCTYDOG]

Where the heck is the orange stitching and orange center strip? ? ?

 

[‘22Powerboost]

So do you have them in your 22 Platinum?
I've seen them in salvaged 21 KR's, and videos of 21 v 22 Platinums. Ford yanked these in the second half of 21.

Nope. Don’t have them in my 22 either. So don’t miss it.

But all you have to do is shift the vent directional adjuster all the way to one side and it closes the vent off completely that way.

 

[texski]

Not neccessarily. Ford a few years ago did have TSB out for some problematic multi-contour seats, that required service tech's to do some disassembly.

The reason that none of the dealers I asked about doing it is because they probably realize that without Ford's support, it would be a massive undertaking; with no guarantee that it would eventually work.

Not only would you have to disassemble the seats, and either cut-out, or replace the existing foam, but then attach these modules, put the seats back together, and re-program the car's body control module to think that it was built with these seats (as the control for them is on the main screen of the car). That's assuming that the computer which controls the actual massage functions of the seat is located in/underneath the seat, and not at some random spot in the dash.

Jason, I think we are saying the same thing. Ford won't create this "menu" item for Service because it is just too complex and too much could go wrong. AND, litigants could use this as they claim damages.

 

[texski]

Nope. Don’t have them in my 22 either. So don’t miss it.

But all you have to do is shift the vent directional adjuster all the way to one side and it closes the vent off completely that way.

It's not the same. With the "damper" in the earlier build, you can control flow and direction. My wife could still have the air pointed at her (direction), but limit how strongly it comes at her (flow). The new vents, you must redirect or shut off. It is much better to choke down and still have air blowing on you than create dead spots with no air blowing.

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