FordPass App no longer show vehicle location?

[Boen]

4.320

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[fordtruckman2003]

If it isn't the app it could be the truck. Do you have connectivity icons on top right of the sync screen?

The old turn it off and on again has worked for some, it won't work on a Powerboost though, if you have that.
Disconnect battery wait couple hours and reconnect it. That will reboot all the modules on truck including the all important cellular modem.

I'd still wait a few days to see if it resolves first though.

Edit: Just saw you said doesn't work for the wife vehicle either. So must be phone or both vehicles have zero cell service which seems unlikely.

 

[Big Dog Daddy]

4.320

Can you remote lock and remote start from Fordpass? If yes, clear cache, clear data, then Uninstall Fordpass, reinstall Fordpass and test again

 

[Boen]

It doesn’t work on my truck or my wife’s Explorer

 

[Boen]

My wife’s got the same app on her phone and everything works fine. She can start My truck , got in my truck and it worked when I’m inside the truck. Turns Wi-Fi off and it works?

 

[Boen]

Just got home turn the Wi-Fi back on and it works. Wondered if I got something wrong with the Wi-Fi at my work

 

[fordtruckman2003]

If FordPass doesn't work with phone on your work WiFi then they are likely blocking it.

 

[unixadm]

On my truck in the sync connectivity settings, the connectivity options were disabled. It had worked for years but for some reasons those options became disabled. I turned them back on and also reenabled WiFi. All good now.

 

[Spiffers]

Mine shows an address that doesn’t exist house number wise.

 

[Boen]

Its the wi fi at my work. Turn off wi fi and it works?

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