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Can’t change drive modes

Haletwin23

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Have a new 2021 F150 Raptor. Truck was fine until about 1000 miles, now can’t change drive modes, once I start the truck I get a drive mode fault error and can’t change the drive modes. This also won’t let me change the steering feel or the dampers for the shocks.
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OnceAnEagle

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Have a new 2021 F150 Raptor. Truck was fine until about 1000 miles, now can’t change drive modes, once I start the truck I get a drive mode fault error and can’t change the drive modes. This also won’t let me change the steering feel or the dampers for the shocks.
Sounds like warranty work.
 

Ford Motor Company

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Have a new 2021 F150 Raptor. Truck was fine until about 1000 miles, now can’t change drive modes, once I start the truck I get a drive mode fault error and can’t change the drive modes. This also won’t let me change the steering feel or the dampers for the shocks.
Good morning, Nathan. Would you please send us a private message with your VIN and mileage so we can look into this drive modes error issue for you? I'd love to help you sort this out so you can get back to driving your F-150 carefree!
 
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Haletwin23

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Good morning, Nathan. Would you please send us a private message with your VIN and mileage so we can look into this drive modes error issue for you? I'd love to help you sort this out so you can get back to driving your F-150 carefree!
just sent pm. Thank you
 

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Haletwin23

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Would love to know if they provide any help
They were super nice and all talking to them through PM. Said a support team would reach out to me on 12/3 still nothing. I went to the dealer a while back after making the post and they said it’s a solenoid issue with one of the live valve shocks. Part is on back order though. Do wish I would have been contacted with how much these trucks cost.
 

DocBach

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No errors pop up, but the drive mode in my lariat does nothing at all when I rotate it

add another thing to the list for the dealer to check out when I take it in ?
 

DSpyV

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They were super nice and all talking to them through PM. Said a support team would reach out to me on 12/3 still nothing. I went to the dealer a while back after making the post and they said it’s a solenoid issue with one of the live valve shocks. Part is on back order though. Do wish I would have been contacted with how much these trucks cost.
To them your just another $40k f-150. Their job is just to reach and and ensure you found a dealer to handle your issue. Not much they can really do beside maybe read you your warranty info like what is and isn’t covered.

Your right they are usually nice, but ultimately not very helpful.
 

Ford Motor Company

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No errors pop up, but the drive mode in my lariat does nothing at all when I rotate it

add another thing to the list for the dealer to check out when I take it in ?
Hi! I'd like to look into your F-150's drive mode issue. Please send us a direct message with your VIN and dealership name and location.
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