Bed camera feature gone after update (while driving)!

[UGADawg96]

I made a mistake RAYRAY3 Had a JOB 2 I said Job 1 in my earlier post. I am sorry that was a mistake and i am sure that caused some confusion.

RAYRAY3 Has a JOB 2 truck and for sure should have cams in motion.

luckily this site has an edit button unlike twitter, haha!

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[Jesse-Infotainment]

luckily this site has an edit button unlike twitter, haha!

Yeah problem was it was already quoted. I wasnt sure if it would reflect in the quoted part

 

[SharkAttack]

Did you ever get this resolved?

I'm in the same situation. My 502a was built in Nov 2021 and delivered with lines running through the screen. 3 visits to the dealer later and that is resolved but now my cameras don't work in motion. The card on the split screen is blank. The dealer had it in once to try to fix it, but I'm not sure they believe me that it ever worked. They are telling me now that they are waiting on an answer from Ford but that normally no cameras work in motion. I'm beyond frustrated right now since I use that feature a lot.

 

[Jesse-Infotainment]

Did you ever get this resolved?

I'm in the same situation. My 502a was built in Nov 2021 and delivered with lines running through the screen. 3 visits to the dealer later and that is resolved but now my cameras don't work in motion. The card on the split screen is blank. The dealer had it in once to try to fix it, but I'm not sure they believe me that it ever worked. They are telling me now that they are waiting on an answer from Ford but that normally no cameras work in motion. I'm beyond frustrated right now since I use that feature a lot.

I’m sure they replaced it and didn’t install the proper software, that’s what happened to ray ray. Send me your vin and I can see what they did and replaced and give you an idea of what needs to be done

 

[Ford Motor Company]

Did you ever get this resolved?

I'm in the same situation. My 502a was built in Nov 2021 and delivered with lines running through the screen. 3 visits to the dealer later and that is resolved but now my cameras don't work in motion. The card on the split screen is blank. The dealer had it in once to try to fix it, but I'm not sure they believe me that it ever worked. They are telling me now that they are waiting on an answer from Ford but that normally no cameras work in motion. I'm beyond frustrated right now since I use that feature a lot.

Good morning! Could you please send us a private message with your VIN and dealership information? I would like to look into this camera concern for you on my end. Thanks!

 

[Touringsedan]

Good morning! Could you please send us a private message with your VIN and dealership information? I would like to look into this camera concern for you on my end. Thanks!

I would like to take advantage of your kind offer but how to send private message? I have a Job 1 truck with a 12-201-2020 date on Window sticker.
Thank you

 

[Caneman88]

click on the name Ford Motor Co. and then start conversation should get you started
good luck with your issue

 

[Dinozero]

Good morning! Could you please send us a private message with your VIN and dealership information? I would like to look into this camera concern for you on my end. Thanks!

Hello,

I have a 2021 F150 job 1 truck. Not being able to see the bed cam in motion has been the biggest dissatisfaction I’ve had with the truck. (My Chevrolet allowed this feature)

Can anyone assist me in getting that too work?

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