8/29/2022 Build Week

[jflottawa]

Does it auto populate if it’s convoy?

That's my understanding

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[z-man]

Does it auto populate if it’s convoy?

Mine says convoy and there has never been any info on OrderTrack.

 

[JerryLZ]

there wont be any info on ordertrack for convoy because they blocked the tracking on the customer side.

if its rail you need to grab the rail car number from ford chat or sales rep. I asked ford chat for mine and tracked it all the way down. Once you land in the last receiving yard, you lose tracking again.

 

[J-Dubs]

What’s the website for tracking rail cars? I can’t find it using the search feature… probably my own ineptitude.

 

[jflottawa]

What’s the website for tracking rail cars? I can’t find it using the search feature… probably my own ineptitude.

it’s a phone number. Search 1-800 in the forum

 

[jflottawa]

What’s the website for tracking rail cars? I can’t find it using the search feature… probably my own ineptitude.

https://www.f150gen14.com/forum/threads/chip-hold-7-11-9-12.12411/post-258367

 

[z-man]

What’s the website for tracking rail cars? I can’t find it using the search feature… probably my own ineptitude.

From the Bronco 6G forum so don't shoot the messenger.

So, how do you track your truck on a railcar?

First and most important. Never talk to live personnel at the railroad! Only use automated phone system. If it attempts to transfer you to a live person please hang up. The railcar information we are provided by is given as a courtesy and if we call live personnel we may lose the access and ability to track.

CSX
1. Call the CSX 1-800-235-2352
2. When prompted for location or weight, press "1" on your phone for location.
3. When prompted for the car initials, say CN (or whatever initials you have) then wait for the next prompt.
4. When prompted for the car number, say 907048 (or whatever your number is)
5. When prompted for next car say DONE.
6. That's it; enjoy your updated status report.

Union Pacific
1. Call UP at 1 800 877-5123 1 800 877-5123
2. Follow phone prompts for Trace
3. Say the railcar number complete and clearly. Example CN123456 all together
4. Listen for your update

NS Norfolk Southern
1. Call 800-635-5768
2. Press 2.
3. Press 2.
4. Enter the letters on the numeric keypad then press #. As in: TTGX will be 8849
5. Enter the numbers then press #. It wasn't taking my voice prompts but typing worked.

 

[hussar1683]

Well sh*t!

To ensure your complete satisfaction, we will require additional time before your 2022 F-150 LARIAT is delivered to Granger Motors, Inc.. Your vehicle’s previous estimated delivery range of October 6, 2022, and October 12, 2022, has been updated to between October 18, 2022, and October 24, 2022.

Your dealer will contact you to arrange the delivery and pickup details regarding your new vehicle.

Thank you.

To ensure your complete satisfaction… that’s a good one ?

Looks like I’m still stuck on Ramp 59 in Dearborn and I think this is where they load up the rail cars. Unfortunately I was not able to confirm the location or the purpose of that ramp with the customer service rep.

 

[Moe7]

There were a few Tremors delivered there yesterday, that also shipped last week, so with any luck we might get up there later this afternoon.

@z-man

I jinxed us, sorry man.. it will be today or tomorrow for sure ?

 

[z-man]

@z-man

I jinxed us, sorry man.. it will be today or tomorrow for sure ?

I hope so! We need a VooDoo doll.

 

[BIGSTUF]

Chat gave me some more info:
I appreciate your patience. I show the vehicle was received at a ramp location in Kansas City, MO. The estimated dealer arrival is 10/18/22-10/24/22. At this time no Carrier details have been provided.
https://shop.ford.com/vehicleordertracking

Yes, it shipped with Railcar # TTGX851306 (Norfolk Southern Corp ) and has now arrived in Kansas City.

Chip sent me this:

That is great news.

Mine arrived to Granger in roughly 3-4 days after delivery to Kansas City. Hopefully yours gets there quick as well. I will be at Granger next week getting my truck.

I was "Received" at ramp 6P at 10:56 on 10/10, but completely different railcar (also from Melvindale), they must have ours staged near each other for convoy to Granger.

There were a few Tremors delivered there yesterday, that also shipped last week, so with any luck we might get up there later this afternoon.

I was “received” at ramp 6P in KC on 7/26…I STILL haven’t had my truck delivered to Granger yet! ? 83 damn days…good…luck

 

[z-man]

I was “received” at ramp 6P in KC on 7/26…I STILL haven’t had my truck delivered to Granger yet! ? 83 damn days…good…luck

Do not jinx us please. What has Granger said about your delay? What emails do you get from Ford?

 

[BIGSTUF]

Do not jinx us please. What has Granger said about your delay? What emails do you get from Ford?

Chip just continues to say “here’s the latest VVR, we hope to have it soon.” Emails from Ford are the standard “to ensure your complete satisfaction, we need more time so here’s your new ETA.” Yeh…gotten 5 of those emails now

 

[z-man]

Chip just continues to say “here’s the latest VVR, we hope to have it soon.” Emails from Ford are the standard “to ensure your complete satisfaction, we need more time so here’s your new ETA.” Yeh…gotten 5 of those emails now

That sucks so bad! Makes me think they parked it and forgot about it.

 

[Harry Dangler]

I’m tentatively planning on going there on 10/20 or 21 if the truck gets delivered within the next couple of days. According to the “shipped” email it should be there by tomorrow. Chat claims it was shipped on convoy but I highly doubt it’s going all the way to Granger on the trailer. Only 5 days in transit thus far.

I found your truck it had just arrived they still need to run it through service ?

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