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7.2Kw Pro Power Issue - Side A not working

fcadena72

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Jun 5, 2021
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2021 F-150 Platinum Hybrid
Less than 10 hrs. with my brand new truck and when performing a Pro Power test, it fails with "Ground Fault" found. I checked all 3 breakers (2 in bed / 1 in dash) and they are all fine. I clicked the reset button and repeated the test, failed again. The two 110V outlets in Side A do not work. Both outlets in Side B work fine. I have not been able to test the 240v outlet yet. . There are no flashing lights as described in the owner's manual when dealing with ground faults.
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fcadena72

Member
Joined
Jun 5, 2021
Threads
2
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5
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7
Location
NC
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2021 F-150 Platinum Hybrid
Took the truck to the dealership and I was told there is a software bug in my current version. The good news is that there is an OTA update they will be applying to address the issue. Glad to hear it was a simple solution and not something requiring replacing components.
 
 







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