2024 F150 XLT - 360 view / co-pilot / side view mirror camera ISSUE / GLITCH

[hix117]

edit/update: took it to the dealership soon after i posted and it was fixed after 3 days. they didnt really explain to me what they did unfortunately.

Hi all,

Made this account specifically because this issue came up. Bought my 2024 F150 XLT back in November '24.

Yesterday, took my truck through the car wash as I have 2-3 times before. The pre-collision sensors were sort of tripping out - popping up and going away, dinging once or twice before stopping quickly - as I went through the wash. Shortly afterwards, I noticed my 360 view was all jacked up. See pics.

Seems to me like it could be:
1) the side view cameras
2) the digital display feed from the cameras/sensors to the screen.

A few notes, trying to reverse it gives me the prompt that Reverse Brake Assist is not available. So I disabled that.

After this, I had a "pre collision warning" which I had NEVER had before after a vehicle pulled out into the street way ahead of me. I was braking and slowing down, it wasn't even a close call. This leads me to believe that the sensors are wonky are taking information in incorrectly. I disabled the pre-collision assist (sketchy?)

ALL OTHER CAMERA ANGLES WORK PERFECTLY FINE. I get a crystal clear feed from the front camera/panels and the rear camera.

But I really don't know. Tried resetting my infotainment. Tried unplugging and replugging the mirror connections on the doors. Still no changes.

I have an appointment set up with my local dealer this upcoming week but I'm a little concerned. I can't find much at all about this happening and I know people who take their cars through the wash. Should I seriously be concerned about taking my dang truck through a car wash?

Any insight or recommendations are fine.

Update: Took it to the dealership Tuesday AM and they just reached out asking for the posted pictures saying "Ford wants to see it".

Have a feeling this issue won't be getting resolved soon.

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[hunter106]

take it back to ford. Cameras may need to be calibrated again. Should be under warranty. I had the backup assist warning and they were able to calibrate cameras and everything in less then 2 hours. Just make sure it’s not a wet day as they need to do the calibration outside while driving the vehicle at slow speed. They won’t do it in the rain or bad weather.

 

[hix117]

take it back to ford. Cameras may need to be calibrated again. Should be under warranty. I had the backup assist warning and they were able to calibrate cameras and everything in less then 2 hours. Just make sure it’s not a wet day as they need to do the calibration outside while driving the vehicle at slow speed. They won’t do it in the rain or bad weather.

Awesome, thanks for the reply. Makes me feel better about the issue and hopefully it's resolved just as easily.

Have you had any issues since your experience?

 

[JayH]

Hello! I am having the exact issue, "Reverse brake assistant not available" warning plus distorted 360 camera image. I am just wondering how you fixed the issue? did the dealer re-calibrate? Thank you!!

 

[hix117]

Hello! I am having the exact issue, "Reverse brake assistant not available" warning plus distorted 360 camera image. I am just wondering how you fixed the issue? did the dealer re-calibrate? Thank you!!

hey yessir i should have followed up a long time ago but no amount of trouble shooting myself could fix it. took it to the dealer and it was there for 3 days and heard the ol' "we've never seen this before" thing but it was fixed soon after i originally posted and no issues since. i havent taken it through the car wash again though lol im too scared that my brand new truck is too fragile. what a great feeling.

 

[PUREBEATZ]

What ended up being the fix for it? could you post their story for the repair. Im having the same issue with my vehicle

 

[PUREBEATZ]

Has any one else had this issue im still looking for a fix for this

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