Request VIN Lookup Thread

[rugedraw]

They just called and said they have a “hotline“ into Ford. (Whatever that means)

The hotline is when they open a case with Ford Engineering to help them with an issue they can't address themselves. I don't see how you can open a hotline ticket without even connecting the truck to FDRS, but whatever.

hello, just had a dealer visit they claim to have updated everything, had truck for 10 months never got an OTA could you check both please 1FTEW1E8XNFA81411

No OTAs in the past 60 days and nothing pending in your queue. I don't have FDRS to see if they updated everything, but I do see they did some updates to your APIM, PCU, TCU and IPC which are pretty important ones.

Sponsored

 

[JFR0317]

Would someone please check my VIN for updates? 1FTFW1ED8MFA77616

Thanks!!

 

[Mike G]

Thanks, are those fdrs or ota updates?

WACM cannot be updated via OTA. BCM can but confidence is not high it will be anytime soon.

 

[Mike G]

Thanks for the clarification. It’s at the dealership now.

They've just done an APIM (Sync) update. And ran a selftest...which is normally what they do just before disconnecting and signing off.

You now have a GWM (gateway) update in your list that popped in after the APIM completed. I wonder if they are going to continue or just give you the truck back.

 

[Mike G]

Would someone please check my VIN for updates? 1FTFW1ED8MFA77616

Thanks!!

Here you go:

 

[JFR0317]

@Mike G Thanks very much!

 

[Kidastra]

The hotline is when they open a case with Ford Engineering to help them with an issue they can't address themselves. I don't see how you can open a hotline ticket without even connecting the truck to FDRS, but whatever.



No OTAs in the past 60 days and nothing pending in your queue. I don't have FDRS to see if they updated everything, but I do see they did some updates to your APIM, PCU, TCU and IPC which are pretty important ones.

thanks

 

[Shanefx]

They've just done an APIM (Sync) update. And ran a selftest...which is normally what they do just before disconnecting and signing off.

You now have a GWM (gateway) update in your list that popped in after the APIM completed. I wonder if they are going to continue or just give you the truck back.

Just got a call that they are doing a ton of updates so we shall see.

 

[Shanefx]

They've just done an APIM (Sync) update. And ran a selftest...which is normally what they do just before disconnecting and signing off.

You now have a GWM (gateway) update in your list that popped in after the APIM completed. I wonder if they are going to continue or just give you the truck back.

Just got a call saying its complete and everything is working as it should can you help me confirm?

 

[Bullett]

Good afternoon. Could someone look up what pending OTA and module updates I have, if any?
I picked my truck up from the dealer again yesterday and they said they cleared a code and that now all of my OTAs should be up to date. When I go into my Sync system the auto update feature is still locked off, and when I try and schedule a time for OTA updates it saves the date and time, but when restart my truck that schedule gets wiped out.
My VIN is 1FTFW1E86MKD06501

anything that I can bring as support to my dealer service will be greatly appreciated!

 

[rugedraw]

Just got a call saying its complete and everything is working as it should can you help me confirm?

Someone with FDRS would have to pull the list again and see if they left anything undone.

Good afternoon. Could someone look up what pending OTA and module updates I have, if any?
I picked my truck up from the dealer again yesterday and they said they cleared a code and that now all of my OTAs should be up to date. When I go into my Sync system the auto update feature is still locked off, and when I try and schedule a time for OTA updates it saves the date and time, but when restart my truck that schedule gets wiped out.
My VIN is 1FTFW1E86MKD06501

anything that I can bring as support to my dealer service will be greatly appreciated!

No OTA history in the past 60 days and you are on a very old version of Sync. It is possible that your truck is stuck and you will need dealer intervention to start getting updates again.

Edit: I see a dealer tried to update and run repair operation on your APIM last October and it failed. I also see it seems they recently replaced your TCU and reset your OTA update reset that I have never seen before. You can wait and see if updates start coming in now, but it is possible your APIM needs to be replaced. @Jesse-Infotainment Can you take a look at this truck when you can? Do you think what the dealer just did will get his updates going again or is it deeper rooted?

 

[Mike G]

Just got a call saying its complete and everything is working as it should can you help me confirm?

Ummm. I can confirm they did just the APIM and that's it (sequence line 5).

Leaving all these still:

Maybe they think you won't know any better?

 

[Dnpbakon]

Anyone able to look up my vin please! I haven’t been getting OTA updated and I’m hoping there’s a new PCM update for mine

1FTFW1RG0NFC26820

 

[nicholsbradley]

Looking to see if any new updates hanging out.


1FTFW1ED0NFA26645

 

[Shanefx]

Ummm. I can confirm they did just the APIM and that's it (sequence line 5).

Leaving all these still:

Maybe they think you won't know any better?

Should I show them these screen shots?

Sponsored