I couldn't see it all day yesterday. Ford's IT budget must be lacking.
Following the built update and “shipped” email,the final indicator of things happening for me was the fact that the fordpass app allowed me to activate the truck and asked me to confirm on the trucks display. When i did that before it said I had to take delivery first. So I figured it was delivered when it finally said I can now activate it.When this timeline gets wonky is that indication that something is happening or is it just some kind of glitch?
Yeah that is hopefully a misunderstanding or poor work by their finance or sales team. I've purchased several vehicles out of state (NC dealers seem terrible to deal with for all makes for some reason) and they always charge me the NC highway use tax rather than their state's sales tax...when you go to your state to register it and show them the bill of sale, they want to see your state's tax was paid. If you underpaid they're certainly going to ask for it and I'm not 100% sure they'll give you a refund if you overpaid. Being in northern VA with about 5 states within easy driving distance, surely Koons can handle this! Hopefully once you leave there today they'll have you sorted out! Please let us know, thank you!
I'm in Charlotte too, I'll pay the 3% HUT at Granger, not when I register?
I hope so - either you pay the 3% at Granger or you pay nothing and then pay it at registration...but definitely don't want to pay Iowa tax just in case our awesome DMV can't handle it!
Either way is fine with me. But yes, don't want to be paying Iowa tax. With the volume Granger does, I'm sure they have all the answers.
Yeah, I think Granger is gonna be all set...I went with Koons b/c I might trade, but I'm hoping i made the right choice...will find out in a few months I suppose
Meanwhile, we had a bunch of things going on last night and ordered some pizza's. I quickly found out Papa John's can communicate on a $30 dollar food order better then Ford and my dealer can on a $60k truck.
I've wondered if we were ten years in the past would be all be handling this better for that exact reason. We are so conditioned to two day shipping, etc. We don't even grocery shop anymore. My wife just orders it from Whole Foods and real time tracks in the app like above.Meanwhile, we had a bunch of things going on last night and ordered some pizza's. I quickly found out Papa John's can communicate on a $30 dollar food order better then Ford and my dealer can on a $60k truck.
That is a good point, but in the same vain Ford should know what the current expectations are of their consumers
quick update: the tax issue is legit, they will work with my home state and get my registration etc sent over to me.
Ask when you and your order number were entered into Smart Vincent. From my reading of the April price protection memo, that date is what locks on your price level, available incentives, and financing offers. I'd be curious to hear their response.
I’m price protected to December prices, price level 220. We figured it out. The issue simply was my numerous changes during the initial stage, there were some confusion but it’s all good now.
